Hulu Reviews 

3,271
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 458 reviews, most reviewers were let down by their experience overall. Customers frequently complained about persistent buffering, crashing applications, and frustrating technical issues that made watching television programs nearly impossible. People also expressed deep frustration over rapidly increasing subscription prices paired with an excessive number of long commercials interrupting playback. Some reviewers were genuinely happy with the selection of available programs. Consumers noted that despite the widespread streaming flaws, the platform still features several favorite shows and a good variety of content. Users found that having access to these specific titles provided some genuinely enjoyable moments despite the overarching service problems.

What people talk about most

Service

Reviewers highlight negative aspects of service, frequently complaining about the excessive amount of... See more

User experience

People report negative experiences with user_experience, frequently describing the app as slow and difficult... See more

Price

Customers consistently note negative experiences with price, describing the subscription costs as an... See more

Application

Reviewers mention negative feedback about app performance, citing constant crashes, freezing, and issues with... See more

Subscription

Users describe negative interactions with subscription plans, citing high costs and unexpected price... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more

Rated 1 out of 5 stars

I pay for Hulu by gift cards. I accidentally let my subscription lapse by a day. Tried to add gift cards after being forced to update my credit card. Gift cards have not been updated. W2 of th... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(3,271)

443 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would make my rating lower than one…

I would make my rating lower than one star if possible. Too many ads to watch. They suck you in with a low price, make it unwatchable, forcing you to upgrade to a ridiculously expensive bundle while it is all but impossible to cancel. You lose your initial payment even if you cancel immediately. A moneymaking trap, unconcerned with users. Avoid.

July 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Paying Too Much Not to be Able to Watch What I Want.

Recently any shows I want to watch on TLC, OWN and sometimes Lifetime, I receive a P-DEV320 error showing, "We're Having Trouble playing this". Nothing on TLC or OWN plays unless it's currently live playing. Any saved shows if like to watch on OWN or TLC receive this message and do not play. This has has been ongoing for a few weeks. Then you have these steps to follow where they blame your internet provider as the reason it isn't working but I can play the shows on my phone using the same Wi-Fi with no issues. Has a conctract expired or something?
Anyway, I'M About to lower my plan or stop using Hulu all together. What am I paying almost $100 a month for if I can't watch what I want on my TV's?

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Typical big company was charged for 8…

Typical big company was charged for 8 months of Hulu and didn't even know I had it. They think it was part of a promotion that I would never have signed up for. Their scam, well, your scam is only refunded 4 months and not the total amount billed!!!! Shame on you, but then this is the new america, land of GREED, home of Billionaires!! NEVER will I use Hulu again!!

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Garbage

Garbage. Worst costumer service I've ever dealt with. 300% price increase and and worse streaming.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu referred me to Just Answer scam

Hulu referred me to Just Answer which said, on their webpage that they need a 5 usd payment, which they said they would refund.
Just Answer connected me to Hulu, which wasted 40 minutes.
Hulu cannot find my account.
WORST:
Discover said that Just Answer will not refund the 5 usd payment number,
and will charge me about 60 usd a Month FOREVER.

MY case number from Hulu is
122527110

on second call, Hulu said they had cancelled the charge,
and would look into Just Answer

July 10, 2026
Unprompted review
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Rated 1 out of 5 stars

Distasteful for asking ads

Well for one asking what preferences for ads?! Dont want No ads watching a Movie or such! Already paying customer and yall want more to not have ads is wrong,distasteful and down right robbery.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

They dont listen

I subscribed a few hours ago. After not being able to get into it, i called to cancel . I get some woman I cannot understand. I clicked a different numberand got a gentleman I could understand. However, the cancelation is on August 11. Mind you, I have not even used this programming. I have not watched. I Do not reccomend. They stole my money.

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Before writing this I spent a month…

Before writing this I spent a month talking with experts and verifying my Internet service and television set is all performing top notch. After that I hired and paid a white hat to go through my Hulu account and network in general and aside from pesky threats that banks and credit card companies allow to operate on their platform to cause trouble, Nothing! Interferes with HULU. Disney should be shut down for such pathetic service provided through HULU. It is constantly buffering and slow and wracking out. The white hat got into hulus system and informed me that many things are causing that but one thing he found is that there are a ton of offshore and overseas servers Disney uses that are not functional for the US and that is why the problems with HULU across the board are happening. Disney also donated more than 1 million dollars to the Camel harris campaign and recently to failed rapists Platner. It's all disgusting to say the least.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

I’m only giving one star

I’m only giving one star, cause you can’t give no stars!! I’ve had this company for over 10 years, they accidentally cancelled the wrong account, and refused to reactivate it. I had just paid the $104.89 membership, and they said we’ll sign you up again for $89!! No refund, so I’m supposed to pay double for an mis- communication of the cancelled service! I’m so livid with this company! Never going back, they are rude and annoying. Scam if I’ve ever seen!!!!

July 7, 2026
Unprompted review
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Rated 1 out of 5 stars

First off the buffering and inability…

First off the buffering and inability to load shows is constant, a lot of shows have messed up aspect ratios and so the screen is tiny and doesn’t utilize the full TV screen, and the adds are long and constant unless you pay premium costs to not be bombarded by them constantly. Overall it’s one of the worst streaming platforms and I genuinely feel like the mistakes could be easily corrected. Anyone who is reading this, don’t pay for Hulu.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculous ads

Ridiculous ads. Watching a show that is roughly 30 minute to 45 minute episodes. Each episodes have 3-5 adds that are between 2-3 minutes each. I'm spending almost half the show just watching ads.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Hulu is just the worst

Hulu has more ads than Gavin Newsom has people leaving his state. Trying to watch anything is like rubbing a pumice stone against your nipple every 4 minutes, because that's all the time you have until you get hit with another 2 more minutes of ads.

July 5, 2026
Unprompted review
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Rated 1 out of 5 stars

I wanted to upgrade to no ads because…

I wanted to upgrade to no ads because they air 26 minutes of ads an hour!!!! When I go to change it only gives me a bundle option. I don't want DISNEY. I don't like that company. Then I try to get live help on chat, that's cluster ....I HATE HULU. None of my other streaming apps has so many commercials. GREEDY!

July 2, 2026
Unprompted review
Rated 2 out of 5 stars

Hulu has too many commercials

Hulu has too many commercials. It’s like every 7 to 10 minutes. I tell ya how can you enjoy a program with so many commercials. Hulu has great shows especially shows you like to rewatch but come on Hulu. Oh wait you probably have to pay extra for commercial free… so annoying ! Step up your game and give us no or way less commercials. I end up shutting it off they become so annoying

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

Complete crap

Complete crap. The app, streaming on tv and laptop are completely unreliable. The ads are completely fùcked. The streaming is so bad you have to constantly refresh, which forces you back into a 3 ad minimum. Close the laptop and it jumps back like 7 episodes. Every time you skip forward you get more ads. Whoever is managing this service is a complete moron and should be drug out into the street to be tar and feathered.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Cant log in sent a code saying they…

Cant log in sent a code saying they would change my password then they sent another email or claimed to when all they will give me is a blank page on Hulu until I go through that page that they claim they've sent and I received no email. Hulu is bundled with Disney now and it's become complete trash. I've been trying for hours to get the bundle through charter to work with no results. Why would you even have a streaming service if you don't want people to use it, disgusting, repulsive business practies.

June 29, 2026
Unprompted review
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Rated 1 out of 5 stars

holy hell

holy hell, id rather bathe myself in honey and jump into a pool full of wasps than use hulu. What a shit excuse for a shit show. Wow. Go use Netflix or anything hell. Go outside and poke a dead frog... anything is better than trying to use HULU. Friends, Under, Cold, Kites!!!

June 27, 2026
Unprompted review
Rated 2 out of 5 stars

Hulu keeps eaisibg rates. Don’t want Disney! Hulu drops good shows!

First of all, Hulu has gotten very expensive to have live tv. They bundle it with Disney because Disney owns it but i never watch Disney . Then Hulu, who keeps raising their rates, has a show like Shrill and doesn’t renew it so you’re left with no ending to the show after watching three seasons! I’m looking for a cheaper alternative since i’m paying about $115 per month!

June 27, 2026
Unprompted review

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