HumbleServers Reviews 

341
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Terrible experience. I asked on Oct 25 to move my server to the Supreme plan because it was crashing constantly. The first reply sent me to a Billing option that doesn’t offer Supreme, and it took unt... See more

Company replied

Rated 5 out of 5 stars

No problems, everything works fine. Been hosting small servers (<10 Player) here since 2021

Company replied

Rated 5 out of 5 stars

Fantastic Service, pretty good compared to all services from other host i have used before. I just switched from Supreme to Ultimate, and holy hell i can clearly see the performance increases!. ov... See more

Rated 5 out of 5 stars

This is easily by far the best hosting ever imaginable. All of the reviews that are below 5 star are completely false due to the fact that the support team go out of your way and help you with every s... See more

Company details

  1. Gaming service Provider

Written by the company

Reliable & affordable Minecraft Hosting Provider Since 2017. HumbleServers offers amazing quality and blazing-fast servers at awesome prices.


Contact info

3.7

Average

TrustScore 3.5 out of 5

341 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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3.7

All reviews

(341)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

10 out of 10 services

Everything, just everything is great with this guys.

Quick and personal support, all the facilities to do whatever you need, and really great services.

I've been with them for a bunch, and they never fail.

Walker is amazing.

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

Best Minecraft Serve Hosting

I am using HUMBLE SERVER almost 1 yrs
And I am very satisfied with their service with good support team
Specially _w41k3r he always give good advice with fast response.

January 5, 2023
Unprompted review
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Rated 1 out of 5 stars

no support answer

if you are lucky someone of the support team will answer any of your problems in less than 3 days but of course your subscription time that you paid for is still running. if your problem is not solved you have to wait again untill someone decides to help you :)

January 4, 2023
Unprompted review
HumbleServers logo

Reply from HumbleServers

Hello Gaston,

We understand your frustration and we always aim for a 100% customer satisfaction. It is a shame we weren't able to provide that to you based on your review, if you would like to reach to us and mention the ticket number which is related to this, we will make sure that this will be handled by our team. We have faced a recent increase in our support ticket which is a factor but is not an excuse to provide a bad service to our customers. If you reach out to us we will make sure you are compensated for this issue.

Thank you for understanding and wish you the best.


Kind Regards,
Jake

Rated 5 out of 5 stars

Actual working support

Got a problem with the server files and went to discord, there I created a ticket and a kind person helped me. Few minutes in and the problem was solved. Liked this custom way of getting help

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Simple and also has a fast support team.

Very simple hosting service thats quite easy to use. support team and staff are all very friendly and helpful. also, the connection for friends seemed to be very good despite people being across the globe.
If you need a minecraft hosting service this one the one to use.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

10/10

I've used this host for over a year now and not only is it cheap and affordable but it is also super reliable

October 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Thanks to Walker @ Humble Servers

Very happy with Humble Servers overall, but especially happy with the assistance I received from Walker, who helped me recover a backup from a MC world that I thought was gone for good.

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

The Best Hosting Ever

This is easily by far the best hosting ever imaginable. All of the reviews that are below 5 star are completely false due to the fact that the support team go out of your way and help you with every single small thing or huge thing you’re facing. Along with this, you get incredibly powerful hardware for such a cheap price!

September 5, 2022
Unprompted review
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Rated 1 out of 5 stars

Do me a favour and stay away

I have been hosting my servers on-and off at Humble Servers for two years now, and as someone with a deep understanding of how Minecraft servers work, I have been able to optimize my servers and have them run well on an EXTREMELY low budget. But if you are looking for a 1.16+ Vanilla server, you would have to pay at least $8-12/month for a lag-free experience.

For the past month or so I have also helped out within the Humble Servers support team in their Discord, they can help you with a lot. However, the Management for Humble Servers is not very serious. I will not go to full detail here, but I was promptly terminated with no exact reason given other than getting a message saying my output was not enough for a support member.

The way the support team works is also a bit worrying, you get pushed to do work, and sometimes they expect you to take it as serious as an actual job, while sometimes, they want you to know that it isn't actually a full-time job and that we shouldn't think of it like that.

- As a support member was bound to receive $0.20 per ticket by the middle of next month. FYI.

! IMPORTANT EDIT ! Humble has tried every possible way for me to remove my reviews through Trustpilot while they cut all their ties with me. I am certain now that I will not receive anything at all, just because I decided to write an honest review about my experience, stay away from this host -

I would say that generally Humble Servers is a great bang for your buck, however I can still not recommend Humble to any of my friends due to the performance and staff issues going on there.

August 27, 2022
Rated 5 out of 5 stars

Best service ever!

Great servers, a great support team ready to help you at any time of the day and with anything. Cheap servers, that fit whatever I need. Love them!

July 26, 2022
Unprompted review
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Rated 5 out of 5 stars

Extremely Great Service for Price

Great and cheap service if you know what you're doing and how to use it. Doesn't come with UI which is friendly for users who's using the service for the first time, but customer support is helpful when using it.

July 20, 2022
Unprompted review

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