Hunter Express Reviews 

Poor service and poor customer support. Package has been sitting with them for 6 days ave hasn't moved. Some to customer service and get details and delivery are different to the online tracking. Customer service representative was downright rude.

If I could give a minus star review I would! At least one thing they consistent with their bad service and communications - my parcel has been sitting on the depot floor for a week; I have sent 2 requests for when it is actually going to be delivered - nothing. As others have stated if the company you are purchasing uses Hunter Express purchase elsewhere

Well pool arrived in newcastle depot on the 8th and its the 14th and still no sign of it been waiting a week for it, delivery service is sooooo slow i rang them but there a little short with you, and still no clearer on when or whats happening.

I sent two packages from WA to NSW.
Hunter Express promptly lost the packages & were not very helpful in the process to actually find these items.
After two weeks of investigation they deemed the packages lost.
$1,400.00 of product gone.
So either they are grossly incompetent or Hunter employs a thief.

Terrible service. Items were scheduled for the 6th of October. They decided to show up 4 days early while I was away on holiday, without any notice (I received an email when they were 1 hour out). Of course nobody could accept the goods. So now they've gone into a black hole. Goods constantly showing on the tracking app as in process in facility. All I get when I call them is some rude lady telling me that they will arrive when they arrive and there's nothing they can do. Apparently ' no Courier service is able to guarantee their delivery dates'. $10k of Goods are now late. And looking at the plethora of 1 star reviews I'm concerned that they will arrive at all or arrive intact.

I received an item from a supplier that was damaged in transit. I contacted Hunter Express via email and they didn't even have the decency to reply.
I would never use this company and from now on any items I buy online I will stipulate to the supplier not to send it on Hunter Express.

1000 1 star reviews for incompetence. Destroy this garbage business. Imbeciles were told not to deliver to an incorrect address. The woman was called, emailed, it was put on their web page, and emailed by the sending company. Item sat 1 hour away for 7 days. Then they delivered it to the wrong place anyway. This level of utter stupid is special. They are now blocking all calls about the item. So proud of their quality work.

They delay a lot, horrible costumers service! Avoid this company!

As usual... a very bad experience. Anything from leaving in an unsafe location on business street front. No communication. Damaged goods and lost in transit goods. Delivering on the weekend and expecting someone to be there..or delivering wrong packages and having to come back and swap. I have no idea how they are still in business.
Ebay sellers please avoid. One time even left a full trampoline set laying across the doorway of our business that was open. Not opening door saying hello.. not offering to put it out of the way.. just dump and go. My customers could not enter the
shop. Disgraceful

We bought online. Person came for delivery. My wife was at home she attended but driver refused to put purchased item inside the house. My wife had to argue and after arguments he put just inside the entrance.

If buyer is not at home then I can understand that to leave at safe place but when buyer is at home to recieve delivery and still trying to leave outside I cannot comprehend.

I hate to go against the grain here but my experience with Hunter Express was excellent. I purchased garage racking from My Deal and they picked it up from the seller the day after I purchased and they delivered the next day. I’ve had a lot of deliveries of large objects in the last few months in furnishing my house and no freight company delivers beyond your front door unless you pay for installation. The boxes were left right near my front door and we brought them in. Nothing is damaged - everything went smoothly.

Ask your seller which courier company they are using and if it's Hunter Express shop elsewhere.
I've been receiving Hunter Express 'delivery today' notifications for more than a week with nil result and finally today Hunter Express delivered...but only 2 out of 3 boxes arrived with polite instructions from the delivery driver to contact Hunter Express to follow up...problem is there is no way to contact them! Their email system is reserved for 'new sales enquiries only' and I've read enough reviews here to realise it's pointless calling them. I have had to go back to the seller to follow up. FYI I had the same issue 2 years ago with another order short delivered by Hunter Express and that time it took 2 months to sort out. How do Hunter Express stay in business with such lousy service and negative reviews?

After some wait (3 weeks +), my item (a treadmill) arrived safe and sound.

Terrible. Delivery more than a week late. Customer service team is amazing….they can be rude and obnoxious before you even have a chance to complain or ask about the delivery delay. Never dealt with a company quite like them. First they won’t deliver to an Australia Post shop, even though we made special arrangements for the delivery to arrive there, they won’t deliver to our house because we are 20 km outside their delivery area, then we gave the address to a hardware store that said it was ok to have the parcel sent there but we received communication from Hunter express that changing the address would take another 6 working days. We just want to get our parcel and be done with them forever, but apparently even asking to pick it up ourselves requires 6 working days and they say someone will send an sms notifying us when it was ready for pick up. I think we might be waiting for that communication for a really long time. We think the longer it stays with them the worse condition it will be in when we get it.

My order was meant to be delivered a week and a half ago. Apparently the truck broke down so the order was sent back to the depot and now no one can seem to find the order. Customer service were rude and unhelpful.

Just like everyone else. Terrible service. 1-4 day delivery still hasn't arrived 4 weeks later...I've now been told there is damage to the shipment!

Hopeless they need to look at the management side of things and sack em all because that's where bad service starts if you can't run a company big or small efficiency and productive you shouldn't be running it.....WORST COURIER COMPANY IVE EVER DEALT WITH BY FAR

Customer service is useless. They’ve had my order sitting in the depot for 2 weeks now. Had it out for delivery and taken it back to the depot for the 7th time. Absolutely disgusted.

Worst delivery service ever.
It arrived late and the delivery guys were the most rude people ever. Dumped the package at the front of The apartment block and refused to bring the package up the apartment door it was meant to be delivered too. The package was 51kg and they had a trolley to transport the package on

Absolutely worst delivery company, does not deliver within the estimated delivery period, despite the item arriving into the depot. They try to deliver several days later, but no warning of delivery time and I was not home. Thought I’d agreed a date for delivery, I adjusted my schedule so I could work from home for the day. But no delivery, I followed up with customer service, they said they would look into it, but I heard nothing. They tried to deliver the following day but again with little warning, and I was at work. I requested redelivery but no response. I’ve asked Myer to cancel my order and return the item to the supplier. I’ve had enough.