Hyros Reviews 

715
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 308 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional customer support and dedicated staff who patiently guide users step-by-step through setting up tracking systems and marketing attribution. Users frequently mention that the onboarding process is completely seamless, helping them gain clear and reliable visibility into their ad performance and revenue sources. However, some customers also noted that navigating the interface can be initially confusing because of the extensive amount of detailed data presented. Despite this minor learning curve, everyday consumers find the comprehensive insights invaluable for successfully optimizing their digital ad spend and scaling their businesses effectively.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly helpful,... See more

Marketing

Consumers find marketing and tracking tools to be extremely positive, noting that reliable attribution helps... See more

Customer service

Clients share positive opinions on customer service, highlighting it as some of the best they have... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth onboarding process... See more

Service

Customers had positive experiences with service, highlighting exceptional support and hands-on assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more

Company replied

Rated 5 out of 5 stars

Vlad and Francisco got us set up incredibly quickly and were super supportive throughout the process. Francisco was always there to answer our questions and guided us smoothly through our first meetin... See more

Company replied

Rated 5 out of 5 stars

Jaime and the HYROS Team have done a great job with helping us set up all of our tracking and automations. It's a great feeling to finally see where are leads are coming from and which ones actually e... See more

Company replied

Rated 5 out of 5 stars

indispensable platform, solid people. If you run high volume traffic from paid platforms and don't use hyros you are leaving money on the table. the variety of reporting you can customize for... See more

Company replied


Company details

  1. Software Company

Written by the company

HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

715 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

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4.9

All reviews

(715)

307 reviews in the last 12 months

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Rated 5 out of 5 stars

HYROS has been a complete game changer…

HYROS has been a complete game changer for our tracking and attribution. Ever since we implemented it, we’ve been able to clearly see which campaigns are actually driving revenue—not just leads—and make decisions with real data instead of guesses.

The platform itself is extremely powerful, but what really sets HYROS apart is the support. Raoul has been outstanding throughout the entire process. His knowledge, responsiveness, and attention to detail made the setup smooth and efficient, and he went above and beyond to make sure everything was tracking correctly.

Thanks to HYROS and Raoul’s support, our ad optimization, scaling decisions, and overall confidence in our numbers have improved significantly. I highly recommend HYROS to any serious business or agency that wants accurate attribution and actionable insights.

December 1, 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s great to hear how much clarity HYROS has brought to your tracking and attribution. Knowing which campaigns truly drive revenue can make a dramatic difference in how you make decisions, and we’re glad the platform has helped you move away from guesswork.

We’re also pleased to know that Raoul’s guidance made the entire setup process smooth and reliable. His attention to detail and commitment to getting everything dialed in are qualities we value, and it’s wonderful to hear they had such a positive impact on your experience.

Thank you for sharing your feedback and for recommending HYROS. We’re happy to support your growth and confident decision-making as you continue scaling.

Rated 5 out of 5 stars

The best part of having this amazing…

The best part of having this amazing software is that you have an amazing support team!

I've been using Hyros for more than a year now, and every single time I needed help, I found Marius helping me out and taking all the extra steps without even asking him to do so. I saw him giving all his efforts and knowledge in an amazing way, without any compromise.

November 27, 2025
Unprompted review
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Reply from Hyros

Your message is truly appreciated. It’s wonderful to hear how consistently helpful Hyros has been for you over the past year and how much value the platform continues to bring.

We’re especially glad to know that Marius has been such a reliable source of support. His dedication, attention, and willingness to go beyond what’s expected are qualities we deeply appreciate, and it’s great to hear they’ve made such a positive impact on your experience.

Thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Lifesaver Experience — Dorin & Marius Deserve ALL the Stars

I cannot say enough about the incredible support I received from the Hyros team — especially Dorin and Marius. I spent hours trying to navigate Meta’s new Ads Manager interface and completely lost access to my analytics. As someone running active campaigns, the stress was real. I truly thought something was broken on my end.

Dorin was the first person I spoke with earlier in the day. We couldn’t move forward with our scheduled call because I couldn't access anything, and instead of rushing me off, he rescheduled and made himself available the entire evening while I tried to troubleshoot. That alone meant so much.

When we hopped back on the follow-up call, he brought in Marius — and together they walked me step-by-step through the exact path to finally regain access. They screen-shared, stayed patient, and didn’t quit until everything was working again. The level of care, professionalism, and genuine support they showed turned a stressful situation into complete relief.

My ads weren’t broken (thank God!) — it was just a new interface. But the way they handled my concerns made all the difference.

I’m deeply grateful for their patience, expertise, and willingness to go above and beyond. Hyros has an excellent team, and Dorin and Marius are shining examples of that. Highly, highly recommend.

November 28, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing such a thoughtful and detailed account of your experience. Situations like the one you described can be incredibly stressful when you’re running active campaigns, and we’re glad the team was able to help bring clarity and restore access when you needed it most.

We’re especially pleased to hear how supportive Dorin and Marius were throughout the entire process. Their patience, willingness to stay available, and commitment to walking through every step reflect the level of care we strive to offer. It’s wonderful to know their guidance helped turn a frustrating moment into one of relief.

Your kind words mean a great deal, and we appreciate your recommendation. We’re here whenever you need us and happy to be part of your continued success.

Rated 5 out of 5 stars

Absolutely World-Class Tracking & Support

Hyros has been a complete game-changer for my business. The accuracy of the tracking is on a whole new level. It's the first platform that actually gives me clean, reliable attribution across Meta, Google, YouTube, and my funnels. Since switching, I finally understand where my sales are coming from and can scale confidently without guessing.

What stands out even more is the support. Felix has been incredibly helpful every step of the way — fast responses, clear explanations, and hands-on guidance whenever I needed it. The entire Hyros support team is genuinely elite. They don’t just answer questions; they ensure you understand the why behind everything and that your setup is 100% dialled in.

If you’re serious about scaling with clarity and want real attribution you can trust, Hyros is the gold standard. Highly recommend.

November 28, 2025
Unprompted review
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Reply from Hyros

Thank you for sharing such a detailed look at your experience. It’s impressive to hear how much clarity Hyros has brought to your tracking across all your channels and how it’s helped you scale with more confidence and less guesswork. Having reliable attribution can completely change how you make decisions, and we’re glad the platform has delivered that for your business.

We’re also pleased to know how much Felix’s support has contributed to your success. His clear explanations and hands-on guidance are qualities we value, and it’s great to hear they made your setup feel smooth and fully aligned.

We appreciate your recommendation and are glad Hyros has become a trusted part of your growth.

Rated 5 out of 5 stars

Great software to have tracking of your…

Great software to have tracking of your ads

I have been using Hyros for years and it's great. Especially for lead gen, to be able to see the full journey and attribution of your sales.

Special mention to Jaime from the support who is excellent when I need help.

November 28, 2025
Unprompted review
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Reply from Hyros

Thank you for taking a moment to share your thoughts. It’s great to know Hyros has continued to support your tracking needs over the years, especially when it comes to understanding the full journey behind your lead generation efforts.

We’re also glad Jaime has been such a reliable source of help whenever you need it. Your feedback is appreciated, and we’re happy to be part of your long-term setup.

Rated 5 out of 5 stars

Has been an amazing experience

Has been an amazing experience, had Jamie help me with everything. Would recommend to everyone.

November 28, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience with us. It’s great to hear that Jamie was able to guide you through everything and make the process smooth.

We appreciate your recommendation and are glad Hyros has been a strong fit for your needs.

Rated 5 out of 5 stars

World class onboarding from Raoul

Spending $10-15k a month on ads and hyros has been great to see the true winners as meta is notorious for under reporting sales. Been able to scale campaigns with the right data. Onboarding was very succinct and had all of my questions answered by Raoul. Looking forward to working more closely with them as I scale things up.

November 20, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share this. When you’re managing that level of ad spend, having accurate attribution becomes essential, and it’s encouraging to hear that Hyros has helped you clearly identify the real performers behind your results. Having the right data truly changes how you scale.

We’re also glad your onboarding experience was efficient and that Raoul was able to walk you through everything you needed. It’s great to know you’re excited about continuing to work together as you grow.

Rated 5 out of 5 stars

I rarely write reviews - but this platform is everything it says it is + a bit more

Nowdays most SaaS platforms over-promise and under-deliver. This was not the case with Hyros.

The team helped us onboard quickly - and within a week we could finally track and see data way clearer than before. Not only did this help our pixel - it also made decision making way more grounded in real and clear data.

If you run any type website that get sales - you're missing out on a ton of important data if you don't have Hyros. You should probably get it yesterday...

Big thanks to Roaul for the support out and always jumping on a call - as well as Marius!

October 15, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing such a clear summary of your experience. It’s refreshing to hear that the onboarding process felt smooth and that you were able to start seeing meaningful data so quickly. Having accurate insights early on can completely change how decisions are made, and we’re glad Hyros has helped bring that level of clarity to your setup.

We’re also pleased to know that both Roaul and Marius have been there whenever you needed support. Their willingness to jump on calls and guide you through the process is something we value greatly.

We appreciate your recommendation and are happy to be part of your journey as you continue improving your tracking and decision making.

Rated 5 out of 5 stars

Hyros is simply a brilliant system for…

Hyros is simply a brilliant system for tracking revenue channels with precision. Without it, you’re ALWAYS flying blind. I never realized how crucial it is and how much you miss out on when you’re not using Hyros. Big thanks to Hyros and to Dorin (my support manager) for the continuous support!

November 26, 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s impressive to hear how much clarity Hyros has brought to your tracking. Understanding exactly where revenue comes from makes every decision easier, and we’re glad the platform has given you that level of precision.

We’re also pleased to know that Dorin’s ongoing support has been valuable along the way. Having a dedicated person to turn to can make all the difference.

Thank you for sharing your thoughts and for relying on Hyros for your tracking needs.

Rated 5 out of 5 stars

Outstanding tool and even better support! ⭐⭐⭐⭐⭐

Hyros is hands down one of the most powerful tracking and attribution tools I’ve ever used. It gives insanely precise insights into what’s actually driving conversions — a total game changer for data-driven marketing.

Special shoutout to Vlad, who’s been absolutely amazing! Super responsive, knowledgeable, and genuinely cares about helping clients succeed. Thanks to him, setup and optimization were seamless.

If you take your marketing seriously, Hyros is a must-have.

November 25, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share such enthusiastic feedback. It’s great to hear how much clarity Hyros has brought to your tracking and attribution, and knowing the platform has made such an impact on your marketing decisions means a lot to us.

We’re also glad to hear how helpful Vlad has been throughout your setup and optimization. His responsiveness and dedication to supporting clients are qualities we’re proud of, and it’s wonderful to know they came through so clearly in your experience.

We appreciate your recommendation and are happy to be part of your marketing journey.

Rated 5 out of 5 stars

Exceptional

Exceptional - the level of service is unmatched and most importantly tracking is so much more accurate than Meta

November 25, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your thoughts. It’s great to know the accuracy of Hyros has made such a difference for you, especially when comparing results to Meta’s tracking.

We’re also glad the level of service has stood out. Your feedback is appreciated, and we’re here whenever you need support.

Rated 5 out of 5 stars

Jamie helped and assisted us throughout…

Jamie helped and assisted us throughout the entire process and was very patient with us.
He gave us excellent advice and was always very attentive to our needs.
We are truly and sincerely very satisfied.
Thank you again Jamie.

October 10, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience with us. It’s wonderful to hear how supportive and patient Jamie was throughout the entire process, and we’re glad his guidance made everything clearer and more comfortable for you.

We appreciate your kind words and are happy to know you’re truly satisfied with the assistance you received. Your feedback means a lot to us.

Rated 5 out of 5 stars

Great software & customer support

Great software, we're finally able to see where our purchases come from. We have a few different funnels so leads used to get mixed up, now we have way more clarity. Also, our account manager is Jaime and he's been PHENOMENAL. Very business savvy and always willing to help us improve. Definitely a 5 star experience.

October 15, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share this. Gaining clear visibility across multiple funnels can make a huge difference, and it’s good to know Hyros has helped you separate your data and understand where purchases are truly coming from.

We’re also glad to hear how much value Jaime has brought to your experience. His insight and willingness to help are qualities we’re proud of, and it’s great that his support has had such a strong impact.

We appreciate your feedback and are happy to know the platform has delivered a five-star experience for your team.

Rated 2 out of 5 stars

Frustrating Reliability Issues With…

Frustrating Reliability Issues With Tracking
I’ve had multiple instances where Hyros randomly drops all tracking data — always at the worst possible time, usually right as we’re scaling ads. It completely disrupts our reporting and makes decision-making impossible.

What’s even more disappointing is that this issue has been happening for a long time, and the engineering team still hasn’t been able to provide a proper fix. For a platform that markets itself on accuracy and reliability, this has been a major letdown.

I really hope they address these problems soon, because businesses depend on this data.

November 24, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for your feedback, and we are truly sorry to hear that you were dissatisfied with our services. We are always open to improvements and take every opinion seriously.

However, we are fully aware of your situation and can confirm that the issue you encountered is extremely rare and unusual. This is why we recommended that you contact the META team directly, as they are the only ones who can intervene and specifically resolve this matter. Moreover, we know how your Hyros account is running, and the data looks excellent. We have enough accurate and consistent information to make well-founded strategic decisions, allowing us to scale your business efficiently and sustainably.

We are here to continue supporting you, and we appreciate your openness in clarifying these aspects.

Rated 5 out of 5 stars

Absolutely great software helping us…

Absolutely great software helping us convert and make more revenue!

November 1, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience. It’s great to know Hyros has supported your conversions and helped lift your revenue.

We appreciate you taking a moment to leave this feedback and are glad the platform has been a strong fit for your business.

Rated 5 out of 5 stars

Felix has been so responsive and…

Felix has been so responsive and helpful during our companies onboarding into HYROS. Other tracking platforms do not offer this amount of attention and care for its customers. Thank you Felix!

November 20, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience with us. It is great to know that Felix has been so responsive and supportive throughout your onboarding process, and we appreciate you highlighting the care he put into helping your company get started.

We are glad the level of attention you received stood out compared to other platforms. Your feedback means a lot, and we’re here to support you as you continue working with Hyros.

Rated 5 out of 5 stars

A no-brainer for anyone seriously spending on ads

Hyros is an absolute no-brainer as soon as you start spending a meaningful amount on advertising.

The tool is extremely powerful and accurate, finally giving you clarity on what’s actually working in your campaigns.

The support videos are great for learning the platform and going deep into the analytics.
The customer support is super responsive : special shoutout to Zach, always proactive and committed to finding fast and effective solutions.

But most importantly: performance goes up.
Hyros helped us optimize our ad spend, improve the quality of our marketing decisions, and ultimately increase profitability.

In short: a must-have if you're serious about your ads.

November 20, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share such a clear summary of your experience. It is great to hear how much clarity Hyros has brought to your advertising and how the platform has helped you understand what truly drives performance in your campaigns.

We are also pleased to know the support resources have been useful and that Zach’s responsiveness and proactive approach have made a difference. Having someone who can guide you quickly and effectively is an important part of the experience, and your feedback reflects that well.

It is encouraging to hear that the improvements in decision making and profitability followed so directly from having better data. We appreciate your recommendation and are glad Hyros has become such a valuable part of your advertising strategy.

Rated 5 out of 5 stars

Helpful Tracking with Reliable Assistance

Hyros has been helpful overall for tracking and attribution, and while the platform hasn’t always been perfect, the support team has been solid when I’ve needed them. Edwina has assisted me a number of times over the years and has always been straightforward and responsive, which I’ve appreciated. It’s been good having someone consistent to reach out to when issues come up.

November 19, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share such an honest overview of your experience. It is good to hear that Hyros has supported your tracking and attribution efforts, even through moments when things were not completely smooth.

We are also glad that Edwina has been a reliable point of contact for you over the years. Her consistency and straightforward approach are qualities we value, and it is great to know they have made a difference whenever you needed help.

We appreciate your feedback and remain committed to giving you the best experience possible as you continue using the platform.

Rated 5 out of 5 stars

Best tool I've tried so far to keep…

Best tool I've tried so far to keep track where all your leads, sales calls and sales come from. It is crucial the information that Hyros provides. It would not be possible to scale next level without it.

November 19, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience. It is great to know that Hyros has given you the clarity you need to understand where your leads and sales are coming from. Having reliable information makes a real difference when you are aiming to grow.

We are glad the platform has become such an important part of your process and appreciate you taking the time to leave this feedback.

Rated 5 out of 5 stars

Hyros Has Been a Game-Changer for My Business

I run an online coaching business, and Hyros has become one of the most valuable tools we use. I actually started using it before running paid ads just to understand which YouTube videos were driving sales and the insights were incredible.

Now that we’re running paid traffic, the difference between Google’s tracking and Hyros is night and day. Hyros catches conversions that other platforms completely miss, and it’s saved us thousands by showing exactly what’s working and what isn’t.

Their customer support is also outstanding. I’m not very technical, but the team walks me through every question step-by-step, no matter the time of day. You can tell they genuinely care.

If you run a business with multiple traffic sources and you want accurate data you can trust, Hyros is hands-down one of the best investments you can make.

November 18, 2025
Unprompted review
Hyros logo

Reply from Hyros

It is inspiring to hear how Hyros has supported your growth from the very beginning of your coaching business. Getting clarity from organic sources like YouTube before even starting paid ads is a powerful way to build a strong foundation, and we are glad the insights were so valuable.

Now that you are running paid traffic, it is encouraging to know the accurate tracking has helped you make smarter decisions and avoid wasted spend. Seeing the differences between platform tracking and Hyros can be eye opening, and we are happy the data has been so reliable for you.

We also appreciate your kind words about the support team. Guiding users step by step, especially when things feel technical, is something we take seriously, and it is great to know the experience has felt genuinely supportive.

Thank you for sharing your feedback and for trusting Hyros as part of your business. We are glad to be in your corner as you continue to grow.

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