Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more
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HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.
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HYROS has been a complete game changer for our tracking and attribution. Ever since we implemented it, we’ve been able to clearly see which campaigns are actually driving revenue—not just leads—and make decisions with real data instead of guesses.
The platform itself is extremely powerful, but what really sets HYROS apart is the support. Raoul has been outstanding throughout the entire process. His knowledge, responsiveness, and attention to detail made the setup smooth and efficient, and he went above and beyond to make sure everything was tracking correctly.
Thanks to HYROS and Raoul’s support, our ad optimization, scaling decisions, and overall confidence in our numbers have improved significantly. I highly recommend HYROS to any serious business or agency that wants accurate attribution and actionable insights.

Reply from Hyros
The best part of having this amazing software is that you have an amazing support team!
I've been using Hyros for more than a year now, and every single time I needed help, I found Marius helping me out and taking all the extra steps without even asking him to do so. I saw him giving all his efforts and knowledge in an amazing way, without any compromise.

Reply from Hyros
I cannot say enough about the incredible support I received from the Hyros team — especially Dorin and Marius. I spent hours trying to navigate Meta’s new Ads Manager interface and completely lost access to my analytics. As someone running active campaigns, the stress was real. I truly thought something was broken on my end.
Dorin was the first person I spoke with earlier in the day. We couldn’t move forward with our scheduled call because I couldn't access anything, and instead of rushing me off, he rescheduled and made himself available the entire evening while I tried to troubleshoot. That alone meant so much.
When we hopped back on the follow-up call, he brought in Marius — and together they walked me step-by-step through the exact path to finally regain access. They screen-shared, stayed patient, and didn’t quit until everything was working again. The level of care, professionalism, and genuine support they showed turned a stressful situation into complete relief.
My ads weren’t broken (thank God!) — it was just a new interface. But the way they handled my concerns made all the difference.
I’m deeply grateful for their patience, expertise, and willingness to go above and beyond. Hyros has an excellent team, and Dorin and Marius are shining examples of that. Highly, highly recommend.

Reply from Hyros
Hyros has been a complete game-changer for my business. The accuracy of the tracking is on a whole new level. It's the first platform that actually gives me clean, reliable attribution across Meta, Google, YouTube, and my funnels. Since switching, I finally understand where my sales are coming from and can scale confidently without guessing.
What stands out even more is the support. Felix has been incredibly helpful every step of the way — fast responses, clear explanations, and hands-on guidance whenever I needed it. The entire Hyros support team is genuinely elite. They don’t just answer questions; they ensure you understand the why behind everything and that your setup is 100% dialled in.
If you’re serious about scaling with clarity and want real attribution you can trust, Hyros is the gold standard. Highly recommend.

Reply from Hyros
Great software to have tracking of your ads
I have been using Hyros for years and it's great. Especially for lead gen, to be able to see the full journey and attribution of your sales.
Special mention to Jaime from the support who is excellent when I need help.

Reply from Hyros
Has been an amazing experience, had Jamie help me with everything. Would recommend to everyone.

Reply from Hyros
Spending $10-15k a month on ads and hyros has been great to see the true winners as meta is notorious for under reporting sales. Been able to scale campaigns with the right data. Onboarding was very succinct and had all of my questions answered by Raoul. Looking forward to working more closely with them as I scale things up.

Reply from Hyros
Nowdays most SaaS platforms over-promise and under-deliver. This was not the case with Hyros.
The team helped us onboard quickly - and within a week we could finally track and see data way clearer than before. Not only did this help our pixel - it also made decision making way more grounded in real and clear data.
If you run any type website that get sales - you're missing out on a ton of important data if you don't have Hyros. You should probably get it yesterday...
Big thanks to Roaul for the support out and always jumping on a call - as well as Marius!

Reply from Hyros
Hyros is simply a brilliant system for tracking revenue channels with precision. Without it, you’re ALWAYS flying blind. I never realized how crucial it is and how much you miss out on when you’re not using Hyros. Big thanks to Hyros and to Dorin (my support manager) for the continuous support!

Reply from Hyros
Hyros is hands down one of the most powerful tracking and attribution tools I’ve ever used. It gives insanely precise insights into what’s actually driving conversions — a total game changer for data-driven marketing.
Special shoutout to Vlad, who’s been absolutely amazing! Super responsive, knowledgeable, and genuinely cares about helping clients succeed. Thanks to him, setup and optimization were seamless.
If you take your marketing seriously, Hyros is a must-have.

Reply from Hyros
Exceptional - the level of service is unmatched and most importantly tracking is so much more accurate than Meta

Reply from Hyros
Jamie helped and assisted us throughout the entire process and was very patient with us.
He gave us excellent advice and was always very attentive to our needs.
We are truly and sincerely very satisfied.
Thank you again Jamie.

Reply from Hyros
Great software, we're finally able to see where our purchases come from. We have a few different funnels so leads used to get mixed up, now we have way more clarity. Also, our account manager is Jaime and he's been PHENOMENAL. Very business savvy and always willing to help us improve. Definitely a 5 star experience.

Reply from Hyros
Frustrating Reliability Issues With Tracking
I’ve had multiple instances where Hyros randomly drops all tracking data — always at the worst possible time, usually right as we’re scaling ads. It completely disrupts our reporting and makes decision-making impossible.
What’s even more disappointing is that this issue has been happening for a long time, and the engineering team still hasn’t been able to provide a proper fix. For a platform that markets itself on accuracy and reliability, this has been a major letdown.
I really hope they address these problems soon, because businesses depend on this data.

Reply from Hyros
Absolutely great software helping us convert and make more revenue!

Reply from Hyros
Felix has been so responsive and helpful during our companies onboarding into HYROS. Other tracking platforms do not offer this amount of attention and care for its customers. Thank you Felix!

Reply from Hyros
Hyros is an absolute no-brainer as soon as you start spending a meaningful amount on advertising.
The tool is extremely powerful and accurate, finally giving you clarity on what’s actually working in your campaigns.
The support videos are great for learning the platform and going deep into the analytics.
The customer support is super responsive : special shoutout to Zach, always proactive and committed to finding fast and effective solutions.
But most importantly: performance goes up.
Hyros helped us optimize our ad spend, improve the quality of our marketing decisions, and ultimately increase profitability.
In short: a must-have if you're serious about your ads.

Reply from Hyros
Hyros has been helpful overall for tracking and attribution, and while the platform hasn’t always been perfect, the support team has been solid when I’ve needed them. Edwina has assisted me a number of times over the years and has always been straightforward and responsive, which I’ve appreciated. It’s been good having someone consistent to reach out to when issues come up.

Reply from Hyros
Best tool I've tried so far to keep track where all your leads, sales calls and sales come from. It is crucial the information that Hyros provides. It would not be possible to scale next level without it.

Reply from Hyros
I run an online coaching business, and Hyros has become one of the most valuable tools we use. I actually started using it before running paid ads just to understand which YouTube videos were driving sales and the insights were incredible.
Now that we’re running paid traffic, the difference between Google’s tracking and Hyros is night and day. Hyros catches conversions that other platforms completely miss, and it’s saved us thousands by showing exactly what’s working and what isn’t.
Their customer support is also outstanding. I’m not very technical, but the team walks me through every question step-by-step, no matter the time of day. You can tell they genuinely care.
If you run a business with multiple traffic sources and you want accurate data you can trust, Hyros is hands-down one of the best investments you can make.

Reply from Hyros
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