Purchasing was ok, we bought priority access tickets. BUT - when we got to the venue in Bucharest, after standing in 1 km line, the rude iabilet staff told us we either bought fake tickets, and that s... See more
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There is no way to edit your reservation once they took your money. I ordered one seat, but forgot to take one more, so after placing the first order, after just a few minutes I tried to edit my res... See more
iabilet + emagic = the worst experience. They started selling ticket for Metallica M72 tour 2026. But the prices for the cheaper categories changed actively and besides the processing fee, they introd... See more
Booked 2 tickets which I chose carefully for the Guns n' Roses show in Bucharest, flew especially for the concert from Israel - they sent me an email one day before the show, while we already arrived... See more
1.4
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44 reviews
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Refund policy
To buy a ticket, you need a credit card, to request a refund with the fee paid specifically for this, you need all the documents in the world, copy of identity card, form, documents proving the production of the insured event (as I would have had to die if it was after them), bank statement of an account (I paid out of thin air?!) The worst company and with hidden clauses.
August 28, 2023
Unprompted review
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Booked 2 tickets which I chose…
Booked 2 tickets which I chose carefully for the Guns n' Roses show in Bucharest, flew especially for the concert from Israel - they sent me an email one day before the show, while we already arrived to Bucharest and payed for the hotel and everything, that they "relocated our tickets" with no explanation. Needless to say they relocated the tickets to a much further, worse location.
They almost ruined our whole trip, don't trust or buy anything from them.
July 16, 2023
Unprompted review
Bought two tickets
Bought two tickets, but didn't received it in ample time and haven't gotten the money return.
June 22, 2023
Unprompted review
I bought 4 tickets to a concert and…
I bought 4 tickets to a concert and they cancelled the concert and i didn’t receive all my money back. They said that the comission is not returnable even if the concert was cancelled by them
June 9, 2023
Unprompted review
Great customer service!!!
Great customer services!!!
I was not able to attend an event due to an accident in the family.
My payment has been refunded.
June 9, 2023
Unprompted review
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worst experience ever
May 17, 2023
Unprompted review
Avoid them
I bought 3 tickets for a concert that was cancelled. I received the money back after 2 months and several emails sent to them. In the end I have received less money, because of a 'processing fee'. Avoid them.
November 8, 2022
Unprompted review
The refund policy is abysmal
The refund policy is abysmal. They hardly ever help.
I had bought 8 tickets to a Louis CK concert, which was postponed twice and meanwhile me and my friends and co-workers can't go anymore. Now I owe a lot of money to people and they just hide behind "we initially offered a refund after the first cancellation but because you didn't take it then, too bad". as if i could have guessed the situation would last so long with the pandemic. They're really good at taking your money for the tickets, but thats about where it stops. I don't see what service they provide if they cant even be bothered to ensure you will receive a refund.
If you go on the app review site, you'll see very many people complaining of similar things. It's not anecdotal.
January 11, 2022
Unprompted review
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