ICE Trikes Reviews 10

TrustScore 2 out of 5

2.1

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Company details

  1. Sports

Written by the company

ICE Recumbent Trikes and Bikes. Designed & built in the UK


Contact info

2.1

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Frame is mass produced in Taiwan

Frame is mass produced in Taiwan. Mine collapsed after 4 months. ICE just handed over another one from their pile of junk. Their forum is quite hostile to any criticisms. They both deserve each other. Total waste of money and time.

March 9, 2026
Unprompted review
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Rated 2 out of 5 stars

Great Trike Badly Executed, Better Values are Available

I have been riding a Terratrike for the past 10 years and I always seen the ICE Adventure as the peak of trike refinement. I was finally able to to order my ICE Adventure HD with EP8 and Enviolo. I had ordered the Rohloff 14 speed hub but due to supply chain issue with the Rohloff, I requested a change to the Enviolo and it was the best thing, I am so happy with the automatic. I thought I would regret it but I do not miss planning the shifting, I watch the world go by and appreciate the views!!!

Everything about this trike is first class, you may find an equal trike but you will not find a better trike. The Adventure is the more upright sitting position is great for me after 4 back surgeries and the Ergo Lux seat is simply the most comfortable trike seat on the market.

Having said all the positive it is time for the large list of negative. The dealer network in the New England area of US has been supportive but bad.It has taken me over three months and 6 plus shop visits to get it right I hope!!! It is winter now and not likely to have a chance to seen if the last adjustments worked.

While I believe I will be happy eventuality. If I could do it again I would have purchased a Cat Trike Dumont gotten most of the features and saved 4 thousand dollars or more.

November 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous! Freedom!

I love my velocipede (Ice Adventure automatic) and it has made a huge difference to my life. I had a cheaper model previously, but the Ice design is far better quality, very well designed and incredibly comfortable to ride. Superior in every way. My only complaint is that I need more battery because when I go out, I just want to keep going further each time: Through woodland, rough tracks, over Welsh mountains the Ice Adventure just keeps on going.

July 10, 2022
Unprompted review
Rated 5 out of 5 stars

OVER PRICED, BAD BUILD, but addressed

My wife, a disabled lady, bought one of these Ice adventure trike. My first thoughts on these trike's were, nice bikes, tailored for the disabled people to go out on lovely rides together.
Then, as a retired engineer and a bike rider myself, I took a good look at her trike, when we got it home.

I found the front left hand side of the cable brake caliper rode to high on the 160 rotor, to be any use. It will need another rotor bracket of no rake, to insure the pads use their full depth on the rotor. That could have been a safety issue. No quality control then!

Also, any other parts for any of these trike's, in my mind, are stupidly over priced, for what they are made from and there use.

Again, a company exploiting the disable people, from enjoying the benefits, that normal every day people enjoy. As for the bike build, they need good trained staff to fulfil orders to a safety standard, before they deliver them to there customers.
UPDATE:- 4/4/2022
All the above issues have now been addressed by Ice Trikes and there agents. Thank you for your response, it's much appreciated. as a thank you from us both, I have amended your star rating to 5 stars.

April 24, 2022
Unprompted review
ICE Trikes logo

Reply from ICE Trikes

Hi Kelvin,

I am sorry that you have had a bad experience with your wife's trike. Our sales support team are working with your dealer to get the issue fixed and the trike out on the road for your wife to safely enjoy for many years.

As a small manufacturer we are not able to compete on price with the economies of scale that major bike manufacturers employ so we try to use standard bicycle parts wherever possible. Due to the differences between a recumbent trike and an upright bike this is not always possible so some accessories and options end up costing more than their upright bike equivalents, simply due to the smaller quantities that are needed.

All our mechanics are Cytech and Shimano trained and we have a rigorous checking process for every trike that goes out the door as well as a 32 point pre-delivery inspection for the dealers to carry out but, unfortunately, sometimes mistakes can happen and those can slip through those checks. I am sorry that one of those mistakes made it onto your wife's trike. We are working here to ensure this issue does not happen again.

Thank you for taking the time to review and I hope your experience improves from here onwards.

Thanks,
Patrick Selwood,
Head of Brand and Customer Experience,
ICE Trikes

Rated 5 out of 5 stars

I love my ICE Adventure trike

I love my ICE Adventure trike. It is such fun, well made and backed by excellent support from ICE and Saddle Safari, my local ICE dealer. my 11 year old son loves it too! Highly recommended.

June 13, 2020
Unprompted review
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Rated 1 out of 5 stars

My 2018 ICE Adventure with rear…

My 2018 ICE Adventure with rear suspension has been misery. The frame functions well, the components have failed. In less than 1 year, the rear wheel disintegrated as 6 spokes snapped at the nipples and the remainder of the nipples were frozen to the rim. The seat mesh disintegrated. The shifting cable snapped. The rear derailleur hanger bracket broke clean. The sidepod zippers oxidized and froze. The trike is taken out in fine weather and housed in the garage. Having ridden bicycles for 50 years, 5000 miles per year, I never had so many problems in such a short time, not even close. Their customer service is poor too as it took 4 months for the vendor and ICE to agree to replace the rear wheel. Thumbs way down.

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

An excellent company

An excellent company to do business with.
Their trikes are beautifully made and great to ride and the after sales support is marvellous too.
If you're thinking of buying a recumbent trike look no further. ICE is the make to choose. Not the cheapest option, but you get what you pay for and they are built to last.

May 29, 2019
Unprompted review
Rated 5 out of 5 stars

The folks at ICE trike always go the…

The folks at ICE trike always go the second mile to make sure the orders are correct and that any questions we have are answered. Their trikes are a delight to ride and we love to see the smile on customers faces following a test ride. They are stable, light and fast, a wonderful way to experience the great oudoors while getting exercise! Ruth Holliday, co-owner Bicycle Pedaler, Wichita, KS

November 3, 2018
Unprompted review
Rated 5 out of 5 stars

We have had a few dealings with ICE

We have had a few dealings with ICE, they have bent over backwards to help us and we are most impressed. On top of that they have the best trike shipment system in the world and their trikes are top quality. Well done ICE.

June 18, 2018
Unprompted review
ICE Trikes logo

Reply from ICE Trikes

Thank you for the review. We try to exceed our customers expectations on a daily basis and really welcome any feed back that our customers have. Thanks from all the Team at ICE Trikes

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Rated 5 out of 5 stars

I HAVE NO DESIRE TO CHANGE TRIKES...EVEN AFTER 10K MILES RIDING

I bought my first trike, a Sprint FS 26, 2.5 years and 9.8K miles ago. Every time I ride it, the reasons why I like it continue to surface from my inner child that had been silenced to consciously understanding what "fun" is.

April 21, 2018
Unprompted review
ICE Trikes logo

Reply from ICE Trikes

Hi Dave, this is exactly the reason we all get up in the morning to build three wheeled fun for so many people around the world. Thank you and keep smiling and having fun. From all the Team at ICE Trikes

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