ICS Legal Reviews 

893
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the legal team for being extremely professional, highly knowledgeable, and consistently responsive throughout complex immigration applications. People note that support staff are polite, attentive, and take the time to explain every single step clearly, which makes the entire journey much easier to navigate. Some reviewers were not happy with communication gaps, language barriers, or unexpected financial requests during their cases. A few individuals also mentioned encountering conflicting information or experiencing moments where communication went silent when difficulties arose, leaving them disappointed with the overall support.

What people talk about most

Staff

Customers had great satisfaction with the staff, frequently highlighting their deep expertise and unwavering... See more

Service

Clients share profound satisfaction regarding the service, frequently praising the team's professionalism and... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional, consistently offering clear... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive quick answers and clear... See more

User experience

Reviewers express great satisfaction regarding their user experience, noting that friendly staff make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Shajjad is incredibly professional and acts with impressive speed and dedication. You can truly rely on him in urgent immigration matters — he responds immediately and knows exactly what to do. H... See more

Rated 5 out of 5 stars

Got some initial verbal advice on securing residency status for my wife when we move to the UK in 2027. The information that we received was clear, concise and will greatly assist us with our applicat... See more

Rated 5 out of 5 stars

I am more than happy to express my profound gratitude to Mr Abdul Kadri and the entire team at ICS legal . Their professionalism, dedication and commitment to my daughter’s ‘family visa’ was unmatc... See more

Rated 5 out of 5 stars

ICS are a serious and professional company. Our family's visa extensions were held up for over a year by the Home Office. The ICS team were patient and persistent and followed all options open to them... See more


Company details

  1. Legal Services
  2. Immigration and Naturalization Service
  3. Immigration Attorney
  4. Law Firm
  5. Lawyer

Written by the company

ICS Legal IAA (previously OISC) regulated, we specialise in UK immigration advice and visa advice. Provide British Nationality, UK Visa, European Law, expert in UK immigration advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(893)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

HAPPY ENDING

I am grateful for the good professional work ICS LEGAL have done to get my wife a spouse visa to work and live in Britain. I will highly recommend them to anyone that requires a brilliant legal operator. Well done ICS LEGAL.

July 12, 2024
Unprompted review
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Rated 5 out of 5 stars

I want to thank the team at ICS Legal…

I want to thank the team at ICS Legal for there advice and support in getting my partner her visa. After 3 failed attempts, and alot of wasted money, ICS gave us a new approach and came through for us when others failed.
I strongly recommend ICS and will be using them again for future applications.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

They made it happen again! 4th time in a row!

As a returning client of ICS Legal, I didn't hesitate to seek their professional services to apply for my father's visit visa to the UK. The process was thorough and required patience, especially when gathering the necessary documents to support the application. ICS often requests more documents than the visa office might need, but this attention to detail ensures that nothing is missed. Once we had all the required documents, the process went smoothly, and the visa was successfully granted. This is the fourth time I've used ICS to secure a UK visa, including a settlement visa. I highly recommend choosing ICS Legal for your visa needs!

June 28, 2024
Unprompted review
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Rated 5 out of 5 stars

They are truly a perfect team

They are truly a perfect team. I worked with them for five years until I received my permanent residency. During that time, I was never disappointed. Especially when preparing for the final permanent residency, my situation was really tough. I even thought it might be difficult this time, but they prepared the necessary and additional documents well, and in the end, they succeeded. If you have any difficulties related to visas, work with them; you won't regret it. Thank you so much to the entire ICS Legal team!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team! Excellent service and care. I'm so thankful for their patience and efforts! My case was so successful :)

October 16, 2023
Unprompted review
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Rated 3 out of 5 stars

Felt we dealt with a junior solicitor…

Felt we dealt with a junior solicitor that did not have enough experience to deal with our matter. The consultation also stated 10 min late, which made me initially feel it was a scam and money lost. My partner would ask a question and the solicitor would give a short version or at one time a simple no it cannot be dine, but because I did a lot of research on gov.uk I would mention what I have read, he would only then agreed with me and elaborated exactly as to what I have read myself. If I did not do the research we would have been in the dark.

I would be very anxious if I had to take them on to actually apply for something on my behalf. Which is sad because the money you have to pay is not a quality of service you would expect.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Immigration Experience with ICS Legal immigration team

From the moment I reached out to ICS Legal, I was met with warmth, professionalism, and genuine care.They provided me with clear guidance and ensured that i understood every aspect of the process. My case manager, Abdul Kadir was an absolute gem. He was knowledgeable, patient, and always available to address my concerns and guide me through each step.
Their attention to detail and commitment to excellence made me feel confident in their abilities to handle my case.
I wholeheartedly recommend ICS Legal to anyone looking for a reliable and efficient immigration firm.
R galagoda

January 4, 2024
Unprompted review

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