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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Don’t buy they lie about delivery time

I bought 2 cyberbot titans £1300 each and they initially said it will take 5-10 days to arrive however this was not the case. I emailed 5 days later asking for tracking number and they soon replied saying it was out of stock it and would have to be produced in china which would take 20-30 days. I needed this scooter in the summer holidays and I ordered it 1 month prior so it can arrive at the right time, I agreed to it thinking it would arrive but I emailed 23 days later asking if it had been shipped they then said their factory has been busy “producing a new scooter” so it would take even long and offered a refund I took the refund and it messed up my whole summer as I was planning on riding them in my summer break and now I can’t do that as another scooter would take 2 weeks to arrive.
My second issue was contacting the company as I tried their phone and it wouldn’t go through. I then messaged on the site and had no reply after 1 week so I emailed of yahoo and on their site it said “ we replay within hours not days” this is entirely not true as I would wait around 4-5 days just to get a simple reply from them I am extremely disappointed and would not recommend this company to anyone as it ruined my whole summer.
They have refund the order fully which they should as I have waited a long time for an order I haven’t received

June 24, 2023
Unprompted review
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Rated 1 out of 5 stars

This is the most fraudulent company out…

This is the most fraudulent company out there lying about shipping times and selling damaged goods. If you do purchase expect to wait 2 months and in the event you receive a damaged item expect to foot a £200 bill to return back to china...what a disaster...stay away from these fraudsters

September 16, 2021
Unprompted review

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