I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more
Company replied
The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more
Company replied
We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more
Company replied
Company details
Written by the company
As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.
More ID&C Info
Written by the company
- Free Delivery
- USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
- Fast Production
- We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.
Our promise
Quality Wristbands Guaranteed
You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.
Contact info
United Kingdom, United States
- 0845 450 7085 (UK) or + 1 941 739 6935 (USA)
- sales@idcband.com (UK) or contact@idcband.com (USA)
- www.idcband.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast service and good product.
June 18, 2026
FANTASTIC company - saved the day!
FANTASTIC company was let down by another supplier and needed an urgent next-day delivery - the team answered my call and every question; under stress, as I was so destabilised by the last-minute issue with the other supplier! The lady on the call helped me identify what would be a good substitute I could get delivered the next morning - they offered clear advice, and in the end I saved £1400 v the other company (different item but in the end still worked perfectly!) WILL USE THIS COMPANY FOR MY NEXT EVENT 11/10 service and communication BRILLIANT !!
June 17, 2026
Unprompted review
GOOD OVERALL SERVICE
GOOD OVERALL SERVICE, SELF DESIGN PROCESS COULD HAVE BEEN SLICKER BUT WE GOT THERE IN THE END...SUPER QUICK DELIVERY AND ALL ARRIVED AS EXPECTED & LOOKED GREAT. THANKS :)
June 9, 2026
Good range of products
Good range of products. Rapid processing and delivery of order (next day)
June 3, 2026
Reply from ID&C Wristbands
Thanks for your fantastic feedback. It's great to know you were pleased with both our product selection and the speed of our service. We work hard to keep a wide range of products available and to process orders as quickly as possible, so it's wonderful to hear your next-day delivery met your expectations. We appreciate your recommendation and hope to welcome you back to ID&C again soon.
It was wonderfull
May 31, 2026
Very disappointing!!
Very disappointing!! ordered 150 wristbands for company party, they arrived with our lovely logo but no text. the week before i also did not recieve any email confirmation. called them up, asked for invoice to be sent. again no emails came through checked Spam. i called up to discuss what went wrong, they talked me through reordering and during that process the BLIP! in their system showed up! they even admitted yes on that one product there was an issue. our IT team have now recitifed it, but still they insisted that it was my fault, I even spoke to a supervisor/Manager called Sophie. the most she would offer was a 10% discount! I even offered to pay the postage if they would replace the wrist bands. What an awful experience all for the sake of £24.
June 23, 2026
Unprompted review
Reply from ID&C Wristbands
We're sorry to hear that you were disappointed with your experience.
Having reviewed the order, we can see that the artwork submitted contained your logo only and did not include any text. As all custom wristbands are produced directly from the artwork provided, we printed the design exactly as it was uploaded. Our artwork checks are limited to ensuring designs are suitable for production, and we do not make changes to customer-submitted artwork.
We also investigated the email concerns raised and found that both the order confirmation and invoice were successfully sent from our system, but were not accepted by the receiving email server. As we were not aware of any issues during the ordering process, we were only able to investigate once contacted.
We appreciate that this was frustrating, especially with the wristbands being for a company event. While the order was produced and delivered on time as submitted, the discount offered was intended as a gesture of goodwill. Should you choose to order with ID&C again in the future, you're very welcome to contact our team before placing your order. We'd be happy to help guide you through the process, ensure you're completely satisfied with the design, and provide a discount on your next order.
We appreciate your feedback and are sorry that the resolution provided did not meet your expectations.
Great product and easy to use design…
Great product and easy to use design tool. Reasonable price and the delivery came sooner than expected. Great service. Will definitely use again.
May 18, 2026
Unprompted review
Reply from ID&C Wristbands
Thank you for your fantastic review. We’re delighted to hear that you found our online design tool easy to use and that you were pleased with both the quality of the product and the value for money. It’s especially great to know your order arrived sooner than expected. We work hard to provide a smooth ordering experience, high-quality products and reliable service, so your feedback is greatly appreciated. We look forward to working with you again in the future.
Easy to order and fast delivery
January 12, 2026
Reply from ID&C Wristbands
Thank you for your kind review. We're pleased you found the ordering process easy and were happy with the fast delivery. We appreciate your support and hope to help again in the future.
lovely quality
lovely quality. delivered on time. great colours on the ribbon, no smudges or fading out
May 13, 2026
Reply from ID&C Wristbands
We’re delighted to hear this. Thank you for taking the time to share your experience with ID&C. It’s great that your ribbon arrived on time and that the colours and print quality met your expectations. We’re so pleased you were happy with the final result.
Great service and quality
I've used ID&C several times now, for badges, lanyards and wristbands. Their quality is always excellent, and they deliver on time. They are my go-to vendor for these items.
April 29, 2026
Reply from ID&C Wristbands
Thank you so much for the kind words and we appreciate your repeat business with us for your event needs! We look forward to helping you with orders in the future!
Really fast delivery
Really fast delivery, great printing quality and excellent value - used them several years in a row now for my festival. Thanks!
April 21, 2026
Reply from ID&C Wristbands
Thanks so much for the kind review. We’re delighted to hear you were happy with the fast delivery, print quality, and value of your festival wristbands. It’s especially great to know you’ve chosen ID&C for several years in a row — we truly appreciate the continued support and look forward to working with you again.
Easy ordering process
Easy ordering process, quick response, even quicker turn around. Everything was perfect!
April 20, 2026
Reply from ID&C Wristbands
Thank you for taking the time to leave us a 5 star review on this order! We are thrilled to hear about this great experience with our team!
Excellent service
Excellent service, quick turn around, quality looking wristbands + great customer service by Katie & Will, I will defo use them again!
April 14, 2026
The badges look good and arrived fast
The badges look good and arrived fast. It was easy to add our own design.
April 8, 2026
Reply from ID&C Wristbands
Thank you for taking the time to leave a review on your recent order with us. We are thrilled to hear that you loved your custom badges!
Always good service
Great service, lots of options, easy to add our logo/design and quick turnaround
April 7, 2026
Reply from ID&C Wristbands
Thank you for the kind review. We’re glad you found the service efficient, the design process easy to use, and the turnaround time quick. It’s great to hear the range of options and logo customisation worked well for you, and we appreciate your support of ID&C.
Did exactly as asked and sent quickly
Did exactly as asked and sent quickly, Print was very clear, and colour selection perfect. Would happily use again.
April 2, 2026
Reply from ID&C Wristbands
We’re so glad to hear you were happy with both the quality and turnaround of your order. Knowing the print came out clear and the colours matched what you were looking for is especially rewarding for our team. Thank you for taking the time to share your experience, and we look forward to working with you again in the future.
Great second time round
First time rubbish. Made complaint they actioned it and corrected there error and delivered in speed. Wrote a nice email thanking them no response.
March 9, 2026
Reply from ID&C Wristbands
Thank you for taking the time to update your experience. We’re sorry the initial order was not right, but we’re pleased our team was able to act quickly to correct the issue and get the replacement delivered promptly. We also appreciate you sending a follow-up email afterwards, and we’re sorry that this was not acknowledged. That should not have been overlooked. Your comments are genuinely helpful and will be shared with the team as we continue improving both our service and communication.
Time sensitive delivery was late so was…
Time sensitive delivery was late so was of no use. Only a 10% refund offered for a project where company was only chosen for their ability to deliver on time. Never again!
March 26, 2026
Unprompted review
Reply from ID&C Wristbands
We’re sorry to hear your order arrived late and wasn’t usable for your project. We understand how important reliable delivery is, especially when it’s the main reason for placing an order.
It’s clear this experience hasn’t met expectations, and we appreciate your feedback on both the delay and the resolution offered.
If you’re open to it, we’d like to review this further. Please feel free to respond here or contact us at cs@idcband.com
so we can look into what happened and see how we can help.
Super happy with the communication and…
Super happy with the communication and the turnaround on our conference ID badges. We did a fully custom design, with a data upload for variable names, and a quick turnaround time. Our badges just arrived today, a week before the conference, and they look beautiful. The product and printing are high quality, and I'm so happy to have found a vendor to use for our future conferences.
April 9, 2026
Unprompted review
Reply from ID&C Wristbands
Hi Erin, we are so thrilled to hear about your great experience ordering custom event badges for your conference! We look forward to helping you with future orders!
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