Great pricing, quality & Customer Service I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our se... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be t... See more
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I've been using ID&C and the express custom event passes for the past few years for all of my one off events. Price is very reasonable and competitive, turnaround time is fast and product is excellen... See more
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I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more
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Company details
Written by the company
As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.
More ID&C Info
Written by the company
- Free Delivery
- USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
- Fast Production
- We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.
Our promise
Quality Wristbands Guaranteed
You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.
Contact info
United Kingdom, United States
- 0845 450 7085 (UK) or + 1 941 739 6935 (USA)
- sales@idcband.com (UK) or contact@idcband.com (USA)
- www.idcband.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did exactly as asked and sent quickly
Did exactly as asked and sent quickly, Print was very clear, and colour selection perfect. Would happily use again.
April 2, 2026
Reply from ID&C Wristbands
We’re so glad to hear you were happy with both the quality and turnaround of your order. Knowing the print came out clear and the colours matched what you were looking for is especially rewarding for our team. Thank you for taking the time to share your experience, and we look forward to working with you again in the future.
Great second time round
First time rubbish. Made complaint they actioned it and corrected there error and delivered in speed. Wrote a nice email thanking them no response.
March 9, 2026
Reply from ID&C Wristbands
Thank you for taking the time to update your experience. We’re sorry the initial order was not right, but we’re pleased our team was able to act quickly to correct the issue and get the replacement delivered promptly. We also appreciate you sending a follow-up email afterwards, and we’re sorry that this was not acknowledged. That should not have been overlooked. Your comments are genuinely helpful and will be shared with the team as we continue improving both our service and communication.
Time sensitive delivery was late so was…
Time sensitive delivery was late so was of no use. Only a 10% refund offered for a project where company was only chosen for their ability to deliver on time. Never again!
March 26, 2026
Unprompted review
Reply from ID&C Wristbands
We’re sorry to hear your order arrived late and wasn’t usable for your project. We understand how important reliable delivery is, especially when it’s the main reason for placing an order.
It’s clear this experience hasn’t met expectations, and we appreciate your feedback on both the delay and the resolution offered.
If you’re open to it, we’d like to review this further. Please feel free to respond here or contact us at cs@idcband.com
so we can look into what happened and see how we can help.
Super happy with the communication and…
Super happy with the communication and the turnaround on our conference ID badges. We did a fully custom design, with a data upload for variable names, and a quick turnaround time. Our badges just arrived today, a week before the conference, and they look beautiful. The product and printing are high quality, and I'm so happy to have found a vendor to use for our future conferences.
April 9, 2026
Unprompted review
Reply from ID&C Wristbands
Hi Erin, we are so thrilled to hear about your great experience ordering custom event badges for your conference! We look forward to helping you with future orders!
I am writing to provide feedback on the…Hillview Ambassador Lanyards
I am writing to provide feedback on the recent batch of lanyards we received, as requested. Unfortunately, the quality does not meet the standard of previous orders we have placed with yourselves.
In particular, the stitching around the fastening appears to be of poor quality. It is rough and uncomfortable, making the lanyards quite itchy when worn around the neck. Additionally, some of the lanyards do not lay flat against the body, which affects both their appearance and overall usability.
Given our positive experience with your products in the past, this decline in quality is disappointing. We would appreciate it if you could look into this issue and advise on how it can be resolved, whether through replacement, refund, or improvements in future orders.
We value our working relationship and hope this matter can be addressed promptly.
March 5, 2026
Reply from ID&C Wristbands
Thank you for taking the time to share such detailed feedback on your recent Hillview Ambassador lanyards order. We’re sorry to hear that the quality hasn’t matched your previous experiences with ID&C.
The issues you’ve described with the stitching and comfort are certainly not what we aim to deliver, and we understand how both the feel and how the lanyards sit can impact day-to-day usability and presentation. It’s particularly concerning to hear that some items are not laying flat as expected.
We’d like to look into this properly and work towards a suitable resolution. If you’re happy to continue the conversation here, we can assist further, or you’re very welcome to contact us directly at cs@idcband.com
with your order details so we can investigate and advise on next steps.
Great pricing, quality & Customer Service
Great pricing, quality & Customer Service
I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our second shipment was ordered with 2-day delivery and didn't arrive in time for our event, however ID&C made it right and refunded us for that shipment.
February 24, 2026
Reply from ID&C Wristbands
Hello, thank you for taking the time to leave a review on your recent orders with us. In reviewing your order I do see where an incorrectly supplied address caused a delay with the courier for your delivery. We are glad our team was able to go above and beyond and help make it right since these did miss your event.
Repeat Orders, Completely Different Product
We’ve ordered the same branded lanyards multiple times, expecting consistency, but have now received three clearly different shades across separate batches.
Our latest order was placed as a direct repeat of the original 2023 batch, which our customer approved. Despite this, the colour supplied is significantly different and not usable for our customer.
The supplier’s response has been to rely on Pantone tolerances, despite the differences being obvious and well beyond a minor variation. No meaningful resolution or support has been offered.
Overall, very disappointing. A repeat order should not result in a completely different product.
March 20, 2026
Unprompted review
Reply from ID&C Wristbands
Thank you for your feedback. Our team endeavoured to communicate each step of the process proactively for you to prevent any misalignment so we're extremely sad and disappointed to hear the end product still fell short of what you were expecting. We'll conduct an internal review to ensure our processes remain as robust as possible.
Service & Delivery can't be faulted
ID&C has a wide range of products, easy to custom design to meet my requirements. Delivery was prompt and as advised, key when deadlines loom for events. Service and delivery can't be faulted.
February 11, 2026
Lanyards are well made and arrived in…
Lanyards are well made and arrived in time.
February 6, 2026
Unprompted review
Reply from ID&C Wristbands
Thank you for your review! We're really glad your products arrived in time and that you're happy with the quality. We hope to work with you again in the future!
Very good quality and easy and smooth…
Very good quality and easy and smooth experience. We will be using them again for future badge needs.
January 21, 2026
Reply from ID&C Wristbands
Thank you, JD! We love hearing such positive feedback and we look forward to helping you with future order needs!
Excellent service and clear communication.
Excellent service and clear communication from ID&C.
January 12, 2026
Reply from ID&C Wristbands
Hi Mataeiah, thank you so much for your 5 star review! We appreciate knowing you went above and beyond for you!
Great quality
Great quality, fair price, responsive team. Very pleased with our final product!
January 8, 2026
Reply from ID&C Wristbands
Thank you for your kind review, AC! We love hearing the feedback about your final product and we hope to help you with future orders!
The quality was outstanding
The quality was outstanding, and the delivery was swift. The assistance from the sales and design teams was invaluable in managing multiple orders. We even got numerous compliments on our name badges from the attendees!
February 3, 2026
Unprompted review
Top product, top company.
Excellent communication, excellent product. Will continue to use ID&C for our festival wristbands.
September 23, 2025
Reply from ID&C Wristbands
Thank you so much for your review! We are thrilled you’re happy with the product and communication. We can’t wait to supply your festival wristbands again!
The Royalty of Wristbands
Definitely be using this company again. The customer service was great and nothing was a problem after many phone call questions. That with excellent delivery - what more dya need?
January 15, 2026
Reply from ID&C Wristbands
Thank you for your great feedback! We are really glad you were happy with our customer service and delivery, and we look forward to working with you again.
Reply from ID&C Wristbands
Thank you for taking the time to leave us a 5 star review, Paul! We appreciate knowing that everything turned out great with your order!
Easy to design and great products
Easy to design and great products - our young people love them!
January 16, 2025
Reply from ID&C Wristbands
Hi Anne, Thank you for your feedback! We’re happy to hear that the custom colour lanyards were easy to design and order. We're glad they were a hit! If you need anything else or have future events coming up, we’re always happy to help!
Great, fast service!
I love ordering custom event badges from here! Always so fast and great looking product for professional events.
September 10, 2025
Reply from ID&C Wristbands
Thank you very much for your kind words, Lan! We look forward to helping you out with orders in the future!
High Quality. Customer Service & Product
Jessica Craig was our contact and she was amazing! This was our first time using using ID&C and ti was fabulous. We will definitely be repeat customers. The customer service was amazing and the product was great. Our credentials were great quality and printed/shipped so quickly! 10/10 experience
December 2, 2025
Reply from ID&C Wristbands
Hi Elise, we sincerely appreciate your kind words about your order with us and your experience working with our team! We hope to help you with orders in the future!
Great quality bespoke lanyards made and…
Great quality bespoke lanyards made and delivered in good time. Helpful team.
October 21, 2025
Reply from ID&C Wristbands
Hi Rosie, Thank you so much for your review! We’re delighted to hear that you’re happy with the quality of your bespoke lanyards and that they arrived on time. Our team really appreciates your feedback and is always here to help whenever you need us.
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