iDenfy: identity verification solutions Reviews 

29
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

iDenfy were extremely knowledgeable and able to advise on our strategy as well as present options we had not thought of before. The platform is working well and the support team are excellent.

Rated 5 out of 5 stars

I helped my mum open an account on a fintech application last week and was dreading the identity verification part because she's not exactly tech-savvy. But the instructions were dead simple point ca... See more

Rated 5 out of 5 stars

My girlfriend thought I was still Scrolling, not doing KYC. Opened the APP, took a picture of my ID card, did the selfie with a couple of head turns, and it approved me before I could explain to her w... See more

Rated 5 out of 5 stars

We're in iGaming, so regulators don't give second chances. What sold us on iDenfy was that the verification flow actually covers what the Gambling Commission expects age checks, document verificatio... See more

Company details

  1. Software Company

Written by the company

Online identity verification for Remote user onboarding, Mitigation of fraud and Regulation compliance. Meet KYC, AML & GDPR regulations. Book a Demo today


Contact info

4.1

Great

TrustScore 4 out of 5

29 reviews

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4.1

All reviews

(29)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible experience trying to use this…

Terrible experience trying to use this piece of rubbish. They cost Hetzner a customer by making me upload my passport, my national ID and my drivers license and rejecting them all as invalid for no apparent reason.

If I see this shite again while signing up for a service I am out as soon as I see it.

February 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Extremely poorly system

Very poor. Using it for tunecore. I wonder why tunecore choose this company. I've used many other verification systems that work. But this is not automated. Verification pending. Could take up to
1 hour. Then 10 hours later session expires. Try again.

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

Disrespectful sales rep

Booked a sales call with them via their booking link, which included Saturday slots. I got multiple email follow-ups reminding me of the meeting, including 1h before the call. I join, nobody's there. I email the sales rep, and I get a response comprising only of "It seems you somehow you booked a call for weekend. Please reachedule for Monday." So it's my problem that I booked an open slot in your calendar, and there's no reason to say sorry for anything? Goes a long way in attracting customers :)

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable platform and system

I've been using iDenfy for my clients' and suppliers' AML screening as some of them are from 3rd countries.
The AML results came instantly and notifications are really convenient as I'm getting email results with new AML records!

September 12, 2022
Unprompted review
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Rated 1 out of 5 stars

I did the verification already, I want my order now

I did the verification already, I’m Holding my Driver License and credit card but I never hear back from anyone, why are you delaying my order for so long I want it now please😭😭😭

August 9, 2021
Unprompted review
iDenfy: identity verification solutions logo

Reply from iDenfy: identity verification solutions

Thank you for your review. We really appreciate your honest feedback. Please contact support@idenfy.com for further actions. Thank you, have a wonderful day.

Rated 4 out of 5 stars

Really quickly registration

I tried to register for a credit card, the company instructed me to download IDenfy application and to take a picture of my identity document and my face. I was surprised my registration was done just in seconds, guys are really working fast. Nice!

October 18, 2019
Unprompted review
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