iDenfy were extremely knowledgeable and able to advise on our strategy as well as present options we had not thought of before. The platform is working well and the support team are excellent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I helped my mum open an account on a fintech application last week and was dreading the identity verification part because she's not exactly tech-savvy. But the instructions were dead simple point ca... See more
My girlfriend thought I was still Scrolling, not doing KYC. Opened the APP, took a picture of my ID card, did the selfie with a couple of head turns, and it approved me before I could explain to her w... See more
We're in iGaming, so regulators don't give second chances. What sold us on iDenfy was that the verification flow actually covers what the Gambling Commission expects age checks, document verificatio... See more
Company details
Written by the company
Online identity verification for Remote user onboarding, Mitigation of fraud and Regulation compliance. Meet KYC, AML & GDPR regulations. Book a Demo today
Contact info
K. Baršausko street 59, 51423, Kaunas, Lithuania
- +37064084466
- info@idenfy.com
- www.idenfy.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible experience trying to use this…
Terrible experience trying to use this piece of rubbish. They cost Hetzner a customer by making me upload my passport, my national ID and my drivers license and rejecting them all as invalid for no apparent reason.
If I see this shite again while signing up for a service I am out as soon as I see it.
Extremely poorly system
Very poor. Using it for tunecore. I wonder why tunecore choose this company. I've used many other verification systems that work. But this is not automated. Verification pending. Could take up to
1 hour. Then 10 hours later session expires. Try again.
Disrespectful sales rep
Booked a sales call with them via their booking link, which included Saturday slots. I got multiple email follow-ups reminding me of the meeting, including 1h before the call. I join, nobody's there. I email the sales rep, and I get a response comprising only of "It seems you somehow you booked a call for weekend. Please reachedule for Monday." So it's my problem that I booked an open slot in your calendar, and there's no reason to say sorry for anything? Goes a long way in attracting customers :)
Reliable platform and system
I've been using iDenfy for my clients' and suppliers' AML screening as some of them are from 3rd countries.
The AML results came instantly and notifications are really convenient as I'm getting email results with new AML records!
I'm a new here I don't have id I am a…
I'm a new here I don't have id I am a Muslim my from Pakistan
I did the verification already, I want my order now
I did the verification already, I’m Holding my Driver License and credit card but I never hear back from anyone, why are you delaying my order for so long I want it now please😭😭😭

Reply from iDenfy: identity verification solutions
Great team & service
Really quickly registration
I tried to register for a credit card, the company instructed me to download IDenfy application and to take a picture of my identity document and my face. I was surprised my registration was done just in seconds, guys are really working fast. Nice!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







