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Rated 1 out of 5 stars

Worst service on the internet, I wish I looked to this reviews before i submitted my work with Identifyy. I started submitting my music on the beginning of january I was waiting to get paid in... See more

Rated 1 out of 5 stars

This company doesn’t seem real. After couple of email exchange we concluded that we are better off their services. Also they don’t seem very trustworthy with royalties. There’s a big chance they will... See more

Rated 1 out of 5 stars

They don't want to delete your account even after the 3 year contract is expired, and tracks have been removed from YouTube's Content ID. Also, the songs still seem active when you look into Identifyy... See more

Rated 1 out of 5 stars

This company is a scam. They blocked my account after I generated approximately 10k, which they never paid me. I sent them documents proving I own the rights to the music, but they never responded or... See more

Company details

  1. Music Management and Promotion
  2. also in
  3. Music Publisher
  4. Music Store

Information provided by various external sources

Find every single video on YouTube or Facebook that uses your music or video. We work off a revenue share so it's free to sign up, and you'll never have any out-of-pocket fees. Start monetizng your music today!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

53 reviews

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1.4

All reviews

(53)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Shady business

They don't want to delete your account even after the 3 year contract is expired, and tracks have been removed from YouTube's Content ID. Also, the songs still seem active when you look into Identifyy's dashboard, so I don't even believe that they've removed them from the Content ID. Slow, short and passive aggressive responses from the staff if you're trying to leave. Avoid them, there are better options out there I'm sure.

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

Beware , dodgy

Got a message on etsy saying they need to verify , think its a scam as they tried charging my bank £555.55 saying its a test . Dont fall for it

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

Before you use Identifyy (HAAWK, Inc.) YouTube Content ID Third Party Service, Read this!

As an artist utilizing the Content ID Tool provided by HAAWK, Inc. through identifyy dot com, I have encountered a concerning situation. Despite six months of service usage and an impending royalty payment, my account was abruptly banned without warning or explanation. The lack of communication from Identifyy has left me without understanding the cause for this suspension.

Under our agreement, I was to receive 70% of the revenue generated from my content used in YouTube videos, with HAAWK, Inc. retaining 30%. To date, I have not received any payment, and the full revenue appears to be retained by Identifyy, amounting to approximately USD $600. It was just one week before my payment date when my account was banned. This action raises concerns about unfair business practices and potential violations of YouTube’s Content ID service terms.

I would like to remind you of the commitment made by Identifyy, as communicated by Alexa Tamara (Director of Client Experience & Moderatione) from Identifyy on September 28th, 2023, which outlined the royalty payment schedule and the process for administering my music rights.

Given the circumstances, I requested an open dialogue to address this matter. Transparency and fairness are crucial in our professional relationship instead of running away with our royalties. I respected the company and I am quite shocked this happened despite considering this as a risk factor from other reviewers, well it happened to me so why wouldn`t it happen to you? $600 is not the end of the world but imagine something more significant.

I hope that Google takes action to protect the community and revoke their access to this powerful Content ID (CMS) tool as this is clearly a misuse, and I encourage affected artists to reach out to YouTube and report Identifyy’s unfair business practices. Let’s safeguard our creative rights and ensure fair treatment for all artists. I recommend artists exercise caution when considering services like Identifyy. Considering all reviews, you might be better off with your music distributor!

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

They had me WASTE my time uploading my…

They had me WASTE my time uploading my whole catalog, several emails back & forth for more info, only to reject it. Claimed from an opinionated projection, they couldn't make enough money off my hard work they did nothing to create.(Anything is better than nothing when you're not the talent.) Look up their competitors(Who also take less of a percentage also), I can tell you as I continue to grow I wont forget this experience. Their advertisement on how you can benefit from their coverage is very deceptive!

February 1, 2024
Unprompted review
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Rated 1 out of 5 stars

THIS COMPANY IS HORRIBLE!!

THIS COMPANY IS HORRIBLE!!! I HAVE BEEN WITH THEM SINCE ABOUT MARCH OF THIS YEAR AND UPLOADED TONS OF MY BEATS THAT I KNOW WERE BEING USED WITHOUT MY AUTHORITY, TIME PASSED AND IM SEEN THEY STARTED TO COLLECT , FAST FORWARD TO THE MONTH BEFORE I AM SUPPOSED TO BE PAID AROUND $4000 MY ACCOUNT IS BANNED WITH NO REASON OR ANY KIND OF COMMUNICATION! AND I AM 100% SURE THEY ARE TRYING TO JUST KEEP MY FUNDS BECAUSE I AM SURE YOUTUBE HAS ALREADY PAID THEM! DO NOT USE THIS COMPANY ! I AM TRYING TO CONTACT A LAWYER ABOUT THIS ISSUE !

September 19, 2023
Unprompted review
Rated 1 out of 5 stars

Terminated My Account & -8000€ Stolen

This company is the worst I have seen in a while. Very bad costumer support (Adam from Identifyy) should be fired. I have lost around 8000€, because they terminated my account for no reason! Best thing that could happen to this company would be if someone would file a lawsuit against them. If you see this and look for an alternative, use DistroKid, I only had good experiences with them.

8000€ LOST!!

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

Warning people before they waste their time!

I have a catelog of generic stock music that can be licensed for sale. Because some of these tracks were licensed non-exclusively to a game company, Identifyy would not allow these to be added because they now considered them to be "game music" even though the tracks could be licensed and used in any media production anywhere and with multiple clients. They were obviously wrong.

They then said I could continue to submit tracks if they were never licensed to any game company. So I went through my catalog of 4000+ tracks (spending dozens of hours) to figure out which ones were not licensed to any game company. Because some gamers coincidentially were playing my music in the background while playing completely unrelated games and some games even went so far as to use my music without licensing it, they thought that I was still uploading game music. (Admitedly, of the 4000+ tracks, a few sold to game companies did slip by. But since Identifyy doesn't allow you to see what videos are being claimed until 3 months later, there's no way I could have known this from them. I offered to whitelist them if they brought them to my attention.)

Anyhow, Identifyy clearly doesn't understand how stock music libraries work... And just because some tracks were licensed non-exclusively to a game, doesn't make them game music. Hypocritically, Identifyy has no problem supporting the catalogs of other stock music companies, such as Immediate Music, whose works do appear in many soundtracks. (But it's still stock music!)

Thankfully, they still paid out my earned royalties during that time. But terrible customer service, terrible knowledge of the industry, favortism, hypocrisy, and lies. Wasted my time.

Warning people before they waste their time.

December 12, 2022
Unprompted review
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Rated 1 out of 5 stars

Bait and switch scam

Bait and switch scam. A complete waste of time. Artists beware. Both Identifyy and Haawk. Stay away.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful ContentID Provider

Cameron was super helpful in assisting me through the process of covering my tracks. It feels good to know that no one is able to use my tracks without myself getting the benefits from it.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Best Content ID platform out there

Unhappy reviews here are probably from people with low numbers of videos that don't generate a sufficient amount of traffic and money. I'm super happy with Identifyy (since 2020), love their support and their system works perfectly.

July 21, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible terms and conditions

Carefully read the terms before you agree to them. Some elements are extremely hostile towards artists.

For instance, you cannot remove your tracks for three years after submission. There are much better alternatives to Identifyy that don't have this ridiculous requirement. Extremely unhelpful customer support. Website is generally terrible.

June 10, 2022
Unprompted review
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Rated 1 out of 5 stars

The company is akin to a boiler room

The company is akin to a boiler room. They essentially bury their contract with awful clauses for the user that are obfuscated, and then leverage them back against the user to take their royalties.

The irony is, I even reached out to them and asked them about the bad reviews I read here when I was on good terms with them, and they actually re-assured me they were un-true, and then two weeks later, it was true, that yes, they do screw users out of royalties and not try to work with the person. They don't even give people who made a mistake a warning. If they can use legalse to claim that you technically violated their contract, they will take all of your money rather than give you your proper severance of 70/30 split.

Another scammy thing they do, all users who join are committing to 3 years that can't be got out of. It doesn't say 3 years anywhere when you join, until you see it deep in the terms, as they want it hidden. The sentence itself mentioning the 3 years isn't even clear. I am one of the rare people who even read the TOS before hand, and I still missed it.

Reasonable of course would be to discuss it with you. I even tried to reach out to the CEO. From Ryan L. Born, down to the customer service, everyone will just stonewall you once they take your royalty. It's not clear to me yet if some kind of class action can be brought against them for obviously doing this to multiple people.

April 29, 2022
Unprompted review
Rated 1 out of 5 stars

Scam company

Stay away, don't fall in this trap. Worst content registration system. Please don't by mistake use this. Report it as much as you can. Thanks.

April 17, 2022
Unprompted review
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Rated 1 out of 5 stars

Account termination after reaching payment treshold (100$)

When I signed up for Identifyy, I saw this page and thought these negative reviews were fake. But after one year when I reached the payment threshold (exactly $103) (Payment date: Jan 30, 2022. Ban date: Dec 17, 2021), my account got banned without notice, without explanation, and for absolutely no reason. If there was a real reason to terminate my account, they would have done so before the minimum payment was reached.

December 18, 2021
Unprompted review
Rated 1 out of 5 stars

Music Producers BEWARE!

They locked me out of submitting new tracks claiming that YouTube content ID had removed me from their system because there wasn’t enough detection of copyrights in first 12 months. I seriously doubt that happened. How else is it supposed to work? Everything needs to start from zero, and take time to develop copyright usage. They have 16 of my tracks locked up with them for 3 years. Too many people with the same story. It all sounds like a carefully calculated numbers-driven scam. To other music producers BEWARE! Avoid these guys.

September 6, 2021
Unprompted review

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