IDFC FIRST Bank 

IDFC bank is too bad service and cheating with me 😭😭😭😭😭 😭😭😭😭😭😭😭😭😭😭😭😭😭 every month 03 EMI date but not cutting . Tooo bad I heartly too bad. Every month same repeat every month cheque bounce.my account 02 date deposit money. but not cutting amount 03 date why.
I am single mother to kids.

Customer service and management of this bank is worse than other banks. I opened my NRE/NRO account as someone suggested to me. But I found this bank not even close what they advertising on every platform. First of all I faced problem with account opening. Then I had to chase the bank to find out my account detail kit. When account was open than they started forcing to put money in the account to maintain min balance. I was on travelling for a month so I couldn’t do the transaction so they put debit restrictions on my account. When this issue resolved then I thought everything is fine. After 4 months when I need to transaction on emergency basis than I find out that again debit restrictions put on my account. And this debit restriction is because they said I have not submitted my original document to bank. But 4 month ago I personally handed over the original document to one of the IDFC first bank branch. Also mail send to the concern personal with complete detail on the same time from that branch but what I found is the lack of management and irresponsible professionalism in this bank no one took responsibility. Bank management saying *“ we apologising for that we couldn’t checked this thing before because our mails are auto deleted from the IDFC first bank mail box. So we can’t check your mail now when u have send it to us. Also we couldn’t remove the debit restrictions until we receive dispatch no from IDFC bank personal who received your document ”*. Now From last 4 days I’m chasing the bank to remove the debit restriction but no response on call/msg/call back from relation manager/customer service. This is ridiculous, very unprofessional , pathetic device from IDFC first bank.

Very bad customer service, special address verification team..
I had applied credit card for 2 times cibil 780+ and office address verified but didn't get a Card due to bank internal policy.

Life time free card bol kar mere se annual charge liya ja raha he jo ki galat he service is not good customer care pe phone bhi nhi lagta he koi is bank ka card nhi le bank jooth bolta he

very bad customer service

I planned to open a new saving account in panjim Goa branch .i have account in several banks.But aftersee all my experience suddenly change my mind when I went to the bank with my brother to resolve some cheque issues.
Trust me I will never ever go to the bank im my future.and I suggest my brother to close the idfc account immediately.no proper training how to deal with the customer which is basic things. Rest are horrible.

Absolutely worthless service. Their senior CASA manager and their staff are equally clueless about the process and the timeframes of various services. It's been 8 days and they haven't been able to open my NRE account. They don't communicate at all. When I follow up they come up with a new excuse every day.
CRAP bank with zombie staff

The bank staff are unprofessional and not to be trusted. I was dealing with Ali and Mr.Roshan Parab, Elite Banker – NRI Engagement, Thane branch. I had mentioned my requirement and they promised that the account will be opened as per that. Without my consent they went ahead and opened my account and now not been answering to my msgs and calls.

The bank offers amazing savings plans with monthly interest payouts - a feature i like a lot coz iss a great way to grow your funds.

It is one of the best banks manned by the worst employees determined to fail.
What they offer and what materialise are vastly obtuse.

The customer service experience has been extremely disappointing, especially as an NRI. The lack of professionalism and responsiveness is unacceptable, and resolving even simple issues feels like a struggle. I expected much better service and support, but unfortunately, this has been the worst experience I've had with any service provide

Ek number ka gatiya bank e na coustomar care ka number lagta hain na koi problem solve karte hain. Bus interest interest dalte rehte hain. Main advance mein apni emi karva di fer meri kisht due bata rahe hain.

This is a " CON BANK for NRIs. "
DON'T GO BY FAKE AMBASSADOR s to promote IDFC CON BANK. And NRIs PIOs and OCIs globally need to think Ten Times when banking with IDFC BANK.
REKYC not due as claimed by the same agent twice in Oct n Nov 2024 and a mail
was sent by the very same agent "CONFIRMING" the same !!! yet my NRI account is FROZEN ? !!!
Incompetent and Unprofessional Team Leaders Umaima Kasu and more recently Pramod Ram worst the NRI Head Zia who have ZERO ACCOUNTABILITY ? to customers woes ?
RBI need to step in and stop the rot with these banks harassing customers especially IDFC CON BANK at the earliest.

Beware of private banks for NRI accounts. They lure you in with promises of benefits but later hit you with hidden charges, including a 5% cut on total transactions. They aggressively push unnecessary services, claiming tax benefits and favorable exchange rates, which turn out to be false. Avoid opening NRI accounts with private banks. Opt for Indian government-authorized banks like SBI or Union Bank for transparency and peace of mind.

Very very poor. I made a gold pledge before 7 months, and today I went to release the gold. I reached the Kalady branch this morning at 10 a.m., and still 11:32 a.m. I am waiting at the branch for the same. As per the cashier, the regular cashier is on leave and the temporary cashier has no access in this branch, and as per the cashier, it is his more service if any other cashier you cannot release today.

I spoke with the manager, and the answer is very disappointing.As a financial office, your guys are doing very wasteful service.

very bad experience. I will not make any transactions with this company.

it is pathatic that idfc bank sending me EMI due emails when i am not even its coustomer. what kind of unethical branding practice is this?

very bogus, customer care, advisor,and very bad behaviour for clients, Mr. Sagar Purohit.

I opened the NRE account process was brilliant
It was just a month ago the service provided by
simran kaur Nagi branch Vijay Nagar Jalandhar
Her attitude toward the foreigner was the BEST.

Outstanding customer service. The team went above and beyond to help me open a savings account. They patiently answered all my questions and made the process hassle-free.

I've tried countless credit cards, but IDFC First Bank's First WOW credit card is in a league of its own. The non-expiring rewards are such a good feature..