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2.9

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

What a useless and terrible company

What a useless and terrible company. I should of checked trustpilot before placing my order. 7 days no order 4 emails no reply .they have no phone number so you can't call them. They do not reply to emails DO NOT BUY ANYTHING FROM THIS USELESS COMPANY.

November 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Impossible to use

iGeek's website says 'making security simpler' - that could not be further from the truth. I have spent hours trying to get these cameras to work - it's like what self-assembly furniture used to be like in the 80s - AWFUL. Or maybe the tech and software were designed by sixth-formers.

If you're thinking of buying from iGeek - my recommendation is DON'T! You have better things to do with your time.

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

Bought 2 wireless doorbells

Bought 2 wireless doorbells, was stated that they provided 30 days free cloud storage. This is lies and they then ask you for a huge fee for storage. Tried to complain to them but their website just just blocks one.
Avoid at all costs, liars and cheats

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

I bought 2 iGeek wireless batter…

I bought 2 iGeek wireless batter cameras with solar panels. A truly excellent camera, easy to install and operate. I have now bought 4 more and continue to be extremely satisfied. A great product. B. C Dublin

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Last autumn I bought 2 battery powered ptz cameras with pv panels.

Installed them and they worked fine. However, earlier this year I noticed one was losing battery power fairly quickly. I tried the usual fixes - recharging from mains, cleaning pv panel, checking connection etc - to no avail. Last Monday I emailed customer service and by the following Friday i had a full replacement. Excellent service.

May 18, 2024
Unprompted review
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Rated 2 out of 5 stars

Lack of service.

Lack of service.
My outdoor camera was working on the balcony. The camera was fine until it was damaged. Because of the low efficiency of the solar panel to power it, I connected a fixed power supply to the camera. Unfortunately, strong winds and movement of the power cord damaged the power socket. I reported the problem to iGeek because the camera was 10 months old. The service replied that they would analyze the problem and that was it. I have not heard from them again. Despite subsequent reports, there was no response. It's been almost 2 months without a response. Irresponsible company with no interest in their products. Pity.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant camera,brilliant price

My camera was easy to set up and mount.i have a video doorbell, but igeek 2k camera's pictures were clearer, I will add a solar panel at sometime but after 2 months it's still live.i am disabled so being able to see who has tripped the camera is a bonus and i can activate the cameras spotlight or the siren.my quote I had from a security company was ridiculous.i don't usually write reviews, but this camera is five stars from me.☆☆☆☆☆

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

Security camera

A fantastic security camera for a very reasonable price. It includes a voice and siren alert, wide field vision which is very clear, and a bright white light activated by pre set times. The best thing about this company is their customer support, which is second to none. They respond quickly and work hard to overcome any issues. I would totally recommend this company for Security cameras.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a iG Geek ZS-GQ1 Battery…

I purchased a iG Geek ZS-GQ1 Battery camera. What a fantastic devise it was so simple to set up and install, the picture quality is amazing. We are so pleased we will be ordering one for the backyard. Highly recommended
Paul Millington

May 16, 2023
Unprompted review
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