IGP.com - India's Largest Online Gifting Store 

Loved the hassle free experience in gifting flowers and cakes to my loved ones on their special day. The flowers were fresh and so was the cake. Just as shown in the picture, the cakes are a speciality of IGP I believe. The best part is the punctuality and minimal calling.

Horrible experience, we paid extra for timely delivery
.. after multiple follow ups finally the cake was delivered with 2 hrs delay and it had a cockroach in it. When we approached them for refund they were ready to give 50% only and after that no response from team. I am speechless for such a service by company.

This is our unhappy views for order no.17449554.This order was placed by my daughter Sakshi Bhagat. The order delivered today to receiver at Pune. The order was delivered incomplete. The issue was raised to your Pune office.Ms Twinkle attended my text communication. She only placed apologies instead of solving the issue by delivering the replacement bouquet.Thr ordered bouquet was very costly. The interflora run by Ms LunkadJoshi is not very keen with the feelings, sentiments of the customer.Heor She may be sender or recever.Its a very sad experience by a so called reputed company interflora. I am putting my unpleasant experience on social media platforms.

I ordered 2 times from this website. The reason is timely delivered , received same as shown in their profile picture. Also cost effective.

Honestly i ordered flowers and they looked fresh, the recipient was happy to see those and timely delivered , just the prices are on the higher side

I had a terrible experience with IGP.com. I ordered a baby blues newborn hamper from the website for a baby boy. They delivered the wrong item. It was pink in color and different, lower priced than what was ordered. Customer service refused to provide 100% refund even though they acknowledged the mistake. This is cheating customers. Please refrain from using this fraudulent website for gifting.

Fraud alert it’s the best fraud around says delivered and still nothing received and the chat will never continue and stop when they want has no proper track with deliver team. Shows delivered but no clue where when how paid is made and least bother to help us
Irresponsible behaviour from team and worst customer service given.
My product is not delivered it’s paid order and the whole event is spoiled now.

This is not acceptable at all . Is this how your team has served everyone .
Ruined a special moment of life
And now saying it’s processing we will check and to check with delivery team your team need whole eternity.

I can totally say high negligence and worst service . Your team don’t have track of delivery agents . Shows delivered I was supposed to be the receiver where I have not got single call from your team. And when check your team is least bother to help me.

Will sure file this in consumer court
With all necessary proof attached .

Delivered a very very poor quality bouqet as compared to what was shown in photo. The number of lilies sent was 2 compared to 5 shown in photo and number of roses was 3 compared to 5 in photo. The flowers were old and wilted. Delivery agent took the flowers back promising to bring a new bouquet within one hour. He never came back and marked the order as 'delivered' in order status. Customer service is the most pathetic that you will come across. You cannot talk to anyone over phone and they do not respond to calls, messages or emails. It's my first and last order from them.

I had ordered for two items today but they delivered only one item and for the other instead of repeated messages they simply closed the complaint and said the product has been delivered and we will check and mail and revert.
But no reply. This is very very bad and unprofessional behaviour.

I am using IGPORTAL from few years now and I must say they are quick and efficient to deliver .
I hafve also come across when they dont have stock and refund process os smooth and reliable.
Today we got a frame customised delivered and it is done so nicely and in 6 hours of placing an order

IGP is an amazing app, I loved the shopping experience with them!
Its a 10/10 recommendation for people who even orde from outside of India as well would not have to worry about the order being delivered, after placing it!
The quality of the orders (cakes, flowers and gifts) is really amazing!
Moreover it has seamless, easy payment methods and accessible and efficient order tracking methods!!
Thank you once again IGP, for helping me send memorable gifts to my loved ones!

Worst Experience with IGP, Rude Delivery, Damaged products. DO NOT ORDER IF YOU DONT WANT TO RUIN YOUR DAY.
Order number # 17285941

And their customer care says take 20% and shut your mouth, Worst customer experience, Save yourself from this frustration by not ordering from this store.

A big shoutout to IGP for their fantastic service!
I've used their cake delivery services in Mumbai multiple times, and they've always delivered on time, despite the traffic. It's a huge relief for people like me who want to share special moments with family and friends back home in India.
Your team is amazing, IGP – keep up the fantastic work! 😊

Today i placed an order with IGP for my mentor in Raibareli. It has been a horrible experience. Firstly they said, they will get it delivered in the assigned time slot which was 1pm - 5pm. When I asked them around 4:30, as the whole day was gone, they said like they will get it delivered by 6:00pm. And at 6:00pm they stopped responding at the chat and did not deliver the order. I did send them an email as well, but no helpful response apart from vendor talks! They don't even give us any alternative apart from chat to talk to them. Never ever buy from them, they are cheating, taking money and not delivering the things. Worst service ever!

Satisfactory experience, although prices of some items are at little higher side. However delivery was quick and smooth. Product was uproar the expectations.

Very poor customer servie and I have never expected this Orderd for delivery on 17 jan and they delivered on 13 Jan despite sending texts in whatsapp they least bothered and such a disgusting service that i ever seen.
NEVER EVER GO BACK TO IGP . POOR SERVICE AND 0 RATING

I order cake and flowers online through IGP and they delivered with care and both things are fresh .Thankyou

Very bad quality. Please only selected cakes I think good other than very bad quality. Bad experience. I ordered redvelvet cake it is not cake it's cream full of cream.if 0 is there I will rate 0 only.image as like. What to do with d image quality required.

I have been placing orders from Australia for my friends and families in different countries through IGP for over 3 years now, and I have never been disappointed with them. They consistently deliver on time, and the flowers are always beautiful . Just Yesterday, I sent flowers to my friend , and the flowers were absolutely gorgeous. Thanks again IGP

I ordered a cake for my mother’s birthday with same-day delivery, trusting the service for an important occasion. Unfortunately, the delivery was marked as failed with the reason “mobile number not reachable,” without any genuine attempt to resolve the situation.

The delivery partner did not attempt to deliver the cake to the address, did not leave it at the doorstep, and no effort was made to contact me, the person who placed and paid for the order. I only received an email after the fact, with no proactive communication or solution offered.

When I contacted customer service, I was told this was handled by a third-party delivery partner and that no redelivery was possible. This response showed a complete lack of accountability and empathy, especially considering this was a birthday order. Outsourcing delivery does not remove responsibility for ensuring the service promised to customers is fulfilled.

This experience was extremely disappointing and upsetting. Missing a birthday delivery due to poor coordination and lack of communication is unacceptable. I would strongly caution others against relying on this service for time-sensitive or emotionally important occasions.