Illamasqua Reviews 

2,423
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often highlighting their long-lasting nature and excellent performance. Many people also commend the speedy delivery and efficient service, noting quick shipping and clear communication throughout the process. However, some customers also noted concerns regarding product availability, mentioning that many items or specific shades have been discontinued or are difficult to find. A few other people also felt that certain products did not seem original, caused dermatological reactions, or had an unpleasant smell, with some foundations leaning too red for specific skin tones.

What people talk about most

Product

Consumers find products to be of high quality, with many expressing satisfaction with items like blusher,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Quality

Customers consistently report positive experiences with product quality, with many praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great long-lasting products and fast service. One of the best waterproof mascaras I have ever used. The foundation looks great on my mature skin... Love it love it. is the brand coming to End of li... See more

Company replied

Rated 5 out of 5 stars

I started using Illamasqua years ago , love the quality but unfortunately it seems like they have stopped producing loads of their products.not many options on their website and cannot purchase in sto... See more

Company replied

Rated 5 out of 5 stars

All your cosmetics are wonderful, The standout excellence of Illamasqua is its cruelty free. The one downside is you have discontinued your skin base foundation that we older ladies have relied on for... See more

Company replied

Rated 5 out of 5 stars

I love Illamasqua products, especially their foundations. I only wish they were easier to find in the UK as the Beyond Foundation is hands down the best I’ve ever used and covers eczema break outs and... See more

Company replied


Company details

  1. Beauty & Well-being

About Illamasqua

Written by the company

Illamasqua

Helpful Links



About Us

At Illamasqua we are on a mission to empower all with the confidence to express their true self. Out high-performing colour defies industry standards with distinctive pay-off and pigment. A passion for artistry is in our blood, and at the heart of everything we create. Our anti-conformist attitude and irreverent style rejects the conventions of the beauty industry and emboldens the brave.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,423)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

Excellent products , the best blushes ever .
Quick delivery and excellent products

September 14, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Extremely efficient yet again

Extremely efficient yet again. Always a very speedy delivery and excellent communication. Lovely products. Well done to all the team..

September 10, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

The product is wonderful

September 9, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great value

Great value from original brand - I got two bottles of foundation, cheaper including postage than sellers selling one bottle on Amazon!

August 31, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Customer services is non existent

Customer services is non existent
I have been chasing this company for over a week take ur money but don’t send the product
I have now contact my bank to reclaim my money
More stress and inconvenience
It’s been over a week and nobody has looked at my Facebook message when that’s a method u use for customer to get in touch

August 27, 2025
Unprompted review
Illamasqua logo

Reply from Illamasqua

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Leah

Rated 5 out of 5 stars

Excellent Mascara… really love its…

Excellent Mascara… really love its application and how well it lasts.

August 27, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Ordered and delivered within 24 hours…

Ordered and delivered within 24 hours upgraded postage for free and item I purchased was half price so fabulous all round

August 27, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Happy with the product.

August 21, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Super fast delivery and great…

Super fast delivery and great communication through out. I love the products, very high quality

August 18, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I started using Illamasqua years ago

I started using Illamasqua years ago , love the quality but unfortunately it seems like they have stopped producing loads of their products.not many options on their website and cannot purchase in stores either which is a shame.

August 8, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great product

Very quick and easy to place order and receive order ive been using this product for years now I wouldn't have anything else

August 8, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent products and prices

Excellent products and prices, thank you :)

August 2, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I thought the p+p a reasonable charge…

I thought the p+p a reasonable charge .Also such a quick delivery. So a Big thank you!

August 5, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

All your cosmetics are wonderful

All your cosmetics are wonderful, The standout excellence of Illamasqua is its cruelty free. The one downside is you have discontinued your skin base foundation that we older ladies have relied on for years. Their is nothing out there to touch this product, and as far as i am aware you have not offered an alternative which is very sad. Hopefully you may reconsider? In the meantime i am forced to shop elsewhere for cosmetics. Love Illamasqua products. {I am using my husbands account he doesn't use my products "as far as i know "} :]

August 3, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Very good service I love this eyeliner…

Very good service I love this eyeliner which I have been using for years and a quick delivery thank you.

August 3, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great liptint at a great price

Great liptint at a great price, superfast delivery

August 2, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

I miss Illamasqua Skin Base!

I’ve used skin base for years and love it. It’s discontinued so I tried this one. Unfortunately it does not smell nice.

July 29, 2025
Illamasqua logo

Reply from Illamasqua

Hello Clara,
 
Thank you for leaving your review. 

I am sorry to hear that you have experienced an issue with this product!
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

I matched my colour skin online and the…

I matched my colour skin online and the product is very close to my skin colour. I am happy. Delivery of my order was superbly quick and efficient. I was kept updated every step of the way. I love Illamasqua.

July 29, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quick shipping and great products

Quick shipping and great products. I have extremely oily skin and the matte primer is excellent, it's the only product I've tried that truly keeps me matte throughout the day. My only gripe is the foundation leans too red for darker skin tones. Otherwise a great deal if you buy when on sale.

July 25, 2025
Illamasqua logo

Reply from Illamasqua

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

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