IM CLINIC Reviews 11

I didn’t say anything for 3 years because I waited for a possible resolution of the problem. But then I deserved the right to share my experience. I had already written a review, and the clinic used this excuse to dump me only because I said the truth and I asked for the medical records, which could potentially expose them. Dani, one of the secretaries, is the last arrived and ignored our emails despite having the proof of many sent without reply. The truth is they made me lose another year by waiting and by giving me useless antibiotic cures and when they saw these didn’t work out, they ditched me using the excuse of the review and that I had lost trust in the doctor, because they do not know how to solve the issue. Their publicity is all around saving lives and it is a paradox that they ignore a problem THAT THEY CREATED, saying that “medicine is not a perfect science” and ignoring the physical, and mostly mental, repercussions that these failed surgeries could have, possibly also leading to suicidal thoughts. Absolutely do not go there if you want a personalised follow-up after the surgeries because once the surgeries is done, is done. I am not even sure the information gets to the doctor, as it is all managed by thousands of secretaries and many doctors of the team.

The people who work there are very friendly. The doctor who did my surgery is very skilled. But when you call for a nurse, sometimes they take a long time before they show up.

I had my penile inversion vaginoplasty performed by Dr. Labanca in May 2023.

I contacted several clinics in August 2022 to plan my GRS in 2023. After some initial communication, I narrowed it down to two clinics, and I selected IM Clinic due to the location (Europe), a competitive price level, good reviews (both online reads and through direct contact with former patients) and the quality of the communication.

When you contact the IM Clinic, you get assigned a patient coordinator that follows you through the whole process. In my case, lovely Aida has been my single point of contact from the very beginning, and she is just fantastic in the way she answers all questions, facilitates and coordinates. We used WhatsApp, and it is a really efficient way to communicate. Perhaps my most memorable message from our communication is the message I received as I boarded my flight to Barcelona. I want to have control, and I tend to ask many questions, so the final message I received was just gold for me at that time: “Don't worry about a thing ... chill, you've got enough on your plate”. The whole process before the surgery was really assuring and good.

When I arrived at the clinic, I was met by Aida, and she made sure everything was ok and also followed me to my room. And the room, and the clinic in general, really needs to be mentioned. It´s a hotel. That also do surgery. It´s a beautiful place that is made to make you comfortable. And it really does that.

After check in, I had a pre check and was prepared for the surgery the next day. I had my surgery in the afternoon, and everything went well. I spent the next seven days in the clinic to rest and heal, and it was just a beautiful stay and experience, where I was well taken care of by the nurses and all the other friendly staff. Also the food was great, I had no pain, and life really just smiled. On day 5, my best friend came to the clinic and stayed with me. Her stay was included in the price I paid. After checking out from the clinic, I moved into an apartment 5 minute walk from the clinic. I stayed there two more weeks to just relax and continue the healing process. On the last day, I had an appointment with Dr. Labanca to check up on me. Everything looked great and worked as it should, no complications.

At the time of this writing, it has been a bit more than two months since my surgery, and I live my daily life more or less as normal. Some new routines of course related to dilating, but that really is no problem. I have just adapted those activities to my life, and it will eventually be a routine that only needs to be done once a week. Also, I still have regular communication and follow up meetings with Dr. Labanca to check how things are going. That is very good and reassuring, and we will continue to have those meetings for a year.

A final note on some important success criteria. Make sure that you are in good physical and mental shape, and also, please follow the instructions you receive from the clinic.

So all in all, you are well taken care of through the whole process by a very professional team, the place is beautiful and the surgery result has exceeded my expectations, both in form and function.

Highly recommended!

Dr Rosell is a very very very good plastic surgeon I have no words to express how cosmetically he made my body feminine and beautiful. I had 3 body area liposuction, fat sculpting and fat transfer to create the classical Marilyn Munroe hourglass shape. Dr Rosell is an architect and a sculptor in cosmetic surgery. The result was instant after surgery and I was so happy I chose him again and a big thank you again.

On the day of my surgery I met Dr Rosell and he already knew what I wanted before I explained it all, which was pretty incredible. As he explained the surgery he would mark my body for surgery. Also, I raised all of my concerns and he showed great interest, which he listened and gave me reassurance and confidence. After the surgery I had a preview of the work performed and a few days later I saw my body without the corset and I was so happy. Also, I received plenty of aftercare.

Furthermore, Aida the International Patient Director and Coordinator of IM Clinic is so caring, kind and helpful in every way possible. This included meeting online, email, Whatsapp messages and all the way through until the day my flight arrived in Barcelona. Also, she was there all the way through including after my surgery and has been there after I arrived back in the UK.

Also, all the medical staff, nurses and catering staff has been caring and so helpful, so a big thank you.

The IM Clinic is like a luxury hotel, everything speaks comfort and of high standards.

I highly recommend Dr Rosell and the IM clinic to the transgender community they are the best out there.

I had a wonderful experience at IM clinic. The clinic itself is excellent and the care provided was superior.
I was very happy with my surgeon, not only because of the results but also for the care and attention I have received post surgery and during recovery