The car wash itself has always been easy and effective... but on the latest visit the prebooking option on the app seemed to take much longer than normal to process. The staff at my usual site are al... See more
Company replied
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Review summary
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Excellent prewash and interaction with staff member. The drying towelling at the end of the wash has been removed which now leaves the car quite wet in places, hence the loss of one star.
Company replied
Quite easy and straight forward experience. Most of the staff are great except the boss female does not come across friendly and was annoyed at me when my automatic hand break came on accidentally.... See more
Company replied
Staff - Always polite and efficient. I like the use of the app and rewards system. I also like the reduced price for bundles. The pricing shown on the app and location need to be the same. If... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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Good and fast car wash
Good price and servive ratio for different service levels. Easy paymemt via app possible before you are on site. Quick and good car wash.
August 22, 2026
The best!
The best!
Ive used many carwash stations in the last few years, but immo was the best ever.
August 24, 2026
Not impressed
After todays wash, any splashes or residue that was left on the car, turned white. Not a clean finish.
August 24, 2026
Excellent service thank you
August 21, 2026
Excellent customer service from Daniel
I contacted IMO Customer Services about an issue with my Rewards Card. Daniel was very helpful, clearly explained why the reward stamp had not been added, and kindly resolved the issue as a gesture of goodwill.
I really appreciate the fair and sensible way he handled it. Excellent customer service and a very positive experience. Thank you, Daniel!
August 24, 2026
Great quality car wash! 🚗 🧼✨
I really like that there’s someone who pre-rinses the car before it goes through the wash cycle - it makes such a difference to the overall cleanliness. My car has honestly never looked so shiny!
I queued for around 10 minutes, but it’s a really popular and well-known car wash, and seeing how many people return is a great sign. I’ll definitely be back again! ⭐️⭐️⭐️⭐️⭐️
August 22, 2026
I had my two kids in the car and the…
I had my two kids in the car and the guy was spraying their windows making them laugh. Nice touch
August 22, 2026
Very poor service didn’t clean car very…
Very poor service didn’t clean car very well especially the wheels which only one was partially washed. Very disappointing
August 24, 2026
helpful, but not so easy to pay
the washing was good, but it was difficult to pay with QR-Code, e-mail and credit card
August 22, 2026
CAR WASH
I HAVE USED MORE THAN 25 CAR WASH IN NOTTINGHAM BUT IMO CAR WASH MAPPERLEY PLAIN ROAD IS ONE OF THE BEST CAR WASH IN NOTTINGHAM .USED 3-4 TIMES EVERY WEEK BECAUSE I AM TAXI/UBER DRIVER USING THIS CAR WASH FROM LAST 3-4 YEAR ,NO COMPLAIN .QUICK , TIME SAVING ,FRIENDLY STAFF ,FAIR PRICES A LOT PARKING SPACE FOR DEEP CLEANING .MOST IMPORTANT THING IS THE CHEMICAL ,FOAM ,LIQUID THEY USE WILL NOT DAMAGE OR EFFECT THE COLOUR OF YOUR CAR .Recommended ⭐️⭐️⭐️⭐️⭐️
November 20, 2025
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Regular customer
I am a regular customer. I went for the Diamond Wax. Car washed squeaky clean. Highly recommended
August 22, 2026
Reply from IMO Car Wash
Manorangitham Selvaratnam,
We're so pleased to hear you're a regular customer and that you were highly satisfied with your Diamond Wax! We appreciate your recommendation.
IMO Car Wash
There was still bug residue on the…
There was still bug residue on the windscreen and a small pink lump stuck on the bonnet after being cleaned
August 24, 2026
The car was still a bit dirty after the…
The car was still a bit dirty after the was . There were a few cobwebs near the rear view mirror which were not cleared completely and The tyre rims were not properly clean.
Also there was am offer for buying a ceramic wash n getting a free wash which was only advertised at the car wash and not on the app.
August 21, 2026
Reply from IMO Car Wash
Donald S,
Thank you for your feedback. We are sorry to hear that your car wash did not meet your expectations, and we understand your frustration with the remaining dirt on your car. We are also sorry about the offer not being advertised on the app.
IMO Car Wash
Reply from IMO Car Wash
Jacy Graham,
We're so pleased to hear that you found our car wash great, efficient, and well-priced! Thank you for your wonderful feedback.
IMO Car Wash
I wouldn’t take my car anywhere else
I wouldn’t take my car anywhere else. 💯 great job every time , the guy’s always polite and respectful, pre wash is always nice
August 24, 2026
Reply from IMO Car Wash
Gary Moran ,
We're so pleased to hear you wouldn't take your car anywhere else! It's wonderful that you consistently receive a great job and find our team polite and respectful. We appreciate your kind words about the pre-wash too!
IMO Car Wash
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