IMO Car Wash is very convenient and the service is quick. However, the initial pressure washing feels a little rushed. The person using the pressure washer should take a bit more time and be more tho... See more
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IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
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I regularly use IMO Scunthorpe
I regularly use IMO Scunthorpe. The guys there are really friendly and do a fantastic job. Valet and wash both excellent.
It was quick and the car was washed to…
It was quick and the car was washed to perfection
I can't recommend the car wash it is not designed for dirty cars
I can't recommend the car wash because there were still some dirty bits on the car
I have used one of these before and was told it would be ok. This is why I thought I would try again. I paid 7.50, and I thought it would make a difference
I got a ceramic xtr wash and was still…
I got a ceramic xtr wash and was still left with bird droppings on the car and paintwork had water marks left from car wash
They never used the brush like they did…
They never used the brush like they did on all the other cars and our screens were still dirty when we left.
I was expecting more from a £20+ car…
I was expecting more from a £20+ car wash. Watermarks on paintwork and tyres still look dirty and grey
I am disappointed with the Ceramic XTR…
I am disappointed with the Ceramic XTR wash service. The stains and bird droppings were not completely removed from my vehicle. I specifically instructed the staff to pay attention to these areas during the manual pre-wash, but they were still not cleaned properly. Even after the automatic wash, the stains and bird droppings remained.
Great deal on the ceramic wash and…
Great deal on the ceramic wash and staff helpful as always.
dont bother with an alloy wheel clean with my wash…
had an alloy wheel clean with my wash and when i came out of the wash i had a look and they were still filthy, did not take any of the break dust off !! so might have as well not bothered to have a wheel clean. very disappointed !!!
Most of the car was clean
Most of the car was clean, but bird mess on the roof not removed
Did not thoroughly clean the car
Did not thoroughly clean the car, leaving bird turd on the passenger door and roof, also one of the rotating brushes wasn't working but the employee didn't tell us about this before letting us use the wash, when I'm getting a £21 car wash I expect it to work!
On this occasion not so good
Usually our car comes out almost perfect. The last time was disappointing. An area of mud was left untouched. Also water marks on the windows and the body. Needed to go over it with a damp cloth. Maybe due to very hot weather?
A really easy website for a change
A really easy website for a change. Ordering was simple, for a change.
Bundles present good value too!
Why on earth am I being asked to review…
Why on earth am I being asked to review a car wash I’ve not used yet? My car is still dirty. But, having not been washed I don’t think it’s going to be a great surprise to anyone.
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