Positive experience is related to new drying mits that obviously absorb more fluid than before. Missing star is due to partially faulty foam spreader on the right side of the car - it was obviously vi... See more
Company replied
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Review summary
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Using the app saves so much time & of course you get rewards. Unfortunately the staff didn't guide me on to the conveyor properly and at the dryer I had to drive off as it wasn't engaging with my whe... See more
Company replied
We always get great and friendly service from the IMO team at Langley Mill, they take care with the car and make sure everything is okay. Yes, prices have gone up, but the car always comes out sparkl... See more
Company replied
I was very impressed that my car was sprayed down by a human before entering the automated car wash. I’ve used the car wash at Sainsbury’s before and came out with many dirty spots remaining. Today my... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
30K reviews
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Good efficient service
Good, efficient service which I've used many times before without any hiccups. Always decent offers available on the App. Recommended
July 15, 2026
Streaks & watermarks left after an…
Streaks & watermarks left after an ultra wash not impressed
July 17, 2026
Unable to clean some dirt from the car
July 17, 2026
Good car wash and nice people!
July 12, 2026
I can’t download my vouchers on to my…
I can’t download my vouchers on to my iPhone…
So it is going to be difficult to use them when l want to get my car washed
HELP PLEASE
July 15, 2026
I paid for the ceramic wash
I paid for the ceramic wash, it looked ok apart from the boot, under the handles and along the bottom of the car had so many water marks when it dried properly.
July 17, 2026
Guys do a great job
July 15, 2026
Always a good wash
July 17, 2026
The car wash was extremely busy
The car wash was extremely busy, I was pleasantly surprised at the new innovation of scan and pay whilst you wait. It was a game changer. I chose and paid on line , was sent a qr code receipt, which i dutifully showed the attended. It was so quick and smooth. I was very surprised and pleased with the service. Well done IMO. 👏
July 17, 2026
A great wash and amazing service in…
A great wash and amazing service in Newport south wales
July 17, 2026
I’m very happy to this washing.
July 17, 2026
Never again cars damaged
Got my car washed and afterwards I find that it’s been damaged he has knocked something off the bottom and now my exhaust is hanging off and warning lights on my dash expensive car washed wash told it wasn’t him that’s done it but wasn’t like that before I went in and his reaction was prove it absolutely disgusting and most expensive car was ever
July 17, 2026
Service is cool
Hi, I visited the Banbury IMO yesterday for my booked appointment, but the shop was closed due to maintenance. Unfortunately, I didn’t receive any notification beforehand, so I made the trip unnecessarily, which was quite disappointing.
I understand my purchase is still valid until October, so that’s not an issue. However, I would appreciate it if customers could be informed in advance whenever a branch is closed or undergoing maintenance. It would save unnecessary travel and improve the overall customer experience.
Thank you.
July 17, 2026
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