Automated machine with different types of wash and wax defending on price paid by app. They use a jet spray before the car enters but still the conveyor and brushes miss insects and spots on the body... See more
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Quick & convenient. The whole process only took a short while despite a bit of a queue. The QR code was difficult to capture from inside the car, but, all in all, a good service at a competitive price... See more
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Decent wash and dry with efficiency, hand prewash and discounted price when paying online. The only criticism I have is the windows and crevices seem a bit wet and need a bit of a wipe after the autom... See more
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The process is faultless, quick paying app, staff are efficient and helpful. The pre wash by staff is great, however, last few times, my wheels have not been cleaned thoroughly.
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
31K reviews
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The QR Code on my mobile phone could…
The QR Code on my mobile phone could not be recognized by the operator of the car Wash
July 27, 2026
There were parts which were not cleaned?
July 25, 2026
The car wash doesn't wash the cars…
The car wash doesn't wash the cars properly, the men at the beginning don't get all the seagull poop off and it doesn't look like they care as they are always on their phones.
July 27, 2026
I paid the £5 for any wash deal and…
I paid the £5 for any wash deal and picked the top wash and when the guy put it through I only got the basic wash!
July 27, 2026
Went for the promotion any wash £5…
Went for the promotion any wash £5 chose the most expensive the ceramic xd at £19 and surprise surprise the ceramic coating jets wasn’t working
July 27, 2026
Easy process
Easy process, I paid online and this generated a code which I simply showed to the gentleman at the car wash.
The gentleman was great and advised me slightly, the car went through the automatic car wash and now looks really clean.
July 27, 2026
The app makes it very easy to use
The app makes it very easy to use, also the staff are very friendly in total very good service 👍
July 27, 2026
The operator was very rude
The operator was very rude. A complaint has been made and I have received a quick response. That's the only reason I'm giving it 2 stars. Otherwise it would be a 1.
July 27, 2026
Been using this IMO for many years now…
Been using this IMO for many years now always found them to be very good, friendly and efficient
July 27, 2026
Staff were great but the wash wasnt…
Staff were great but the wash not so much, especially for £20. It didn't remove all the dirt unfortunately and still looked dirty afterwards. The car will need another wash =(
July 27, 2026
Could be better
The car wasn’t clean when it came out and the worker had his young (5-8y/o) children and wife working to clean cars when I asked for something to clean my car matts with he just looked at me and told me no and proceeded to help someone else who offered extra money outside of the full price I paid, I paid for the highest level car wash
May 28, 2026
Great car wash and staff
July 27, 2026
Excellent service
July 27, 2026
I have a subscription for 6 washes
I have a subscription for 6 washes. Using my third wash, where the is £2 off for a HD wash. The car wash attendants where did not which wash I had to purchase, he said he doesn’t know what’s on offer, they don’t get told by management. He then told me to purchase the full price for HD and this will reduce the cost by £2; which it didn’t and charged me the full price of £14.
It’s a shame that the attendants don’t know how the system and subscriptions operate.
I would like my purchase of £14 to be reimbursed, as I later learnt, that I should had purchase the standard triple foam wash which would give me another purchase of full HD wash with £2 off to use at a later date.
In addition, the full HD wash did not remove the bird poo stains and marks. Not happy at all.
July 26, 2026
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