IMO Car Wash Reviews 

My first time , explained with Quick and easy instructions

We have used imo for a few years over the last year the standard of products and end result has gone down so will be looking elsewhere in future

Pre paid via the app. When arrived, the operator apparently tried to scan the Qcode and said it wasn’t working. “Only £5 , you pay cash” several times. Told him I don’t carry cash. When I said I would have to reverse out, his scanning machine suddenly started working. I definitely did not get the wash I had paid for. Think it was a scam.

Staff were superb, wash looked great. Stubborn bird poop on front corner didn’t move - but I should have soaked that before hand.

No queue, straight through. Looking great 😎

EXCELLENCE IN SERVICE + KINDNESS

We had a wonderful experience at IMO Car Wash. This was our first visit, but certainly not our last.

What impressed us most was the exceptional customer service. One of the employees — possibly the manager — went well beyond what we would normally expect. We had a bike carrier mounted on the back of our Audi, and he kindly helped us remove it before entering the wash. He then carried it to a safe spot on the grass while we went through the wash.

When we came out, he brought it back to the car and carefully secured it onto the trailer hitch for us.

It may seem like a small gesture, but this kind of thoughtful, proactive service makes a tremendous impression. He was friendly, attentive, and genuinely helpful — exactly the kind of person you want representing a customer-focused business.

Having experienced our share of indifferent service in Germany, it was especially refreshing to encounter someone who clearly understands what good customer service looks like.

The car wash itself was excellent, but it was the **people and the service** that made this visit stand out.

A sincere thank you to the gentleman who helped us. You represented IMO Car Wash extremely well.

**A great experience from start to finish. We’ll definitely be back!**

Paid for one of the top packages. Have a black car so easy to notice when things aren’t right
Water marks all over the passenger side which was there before we used the car wash and didn’t wash off.

Excellent pre wash and staff professional.

Did not get the car wash programme I paid for and the result of the car wash was poor.

Straight forward ,legitimate car wash business,happy to support

Quick and efficient

Good service and quality wash. Short queue but not long to wait. Reasonable price. Friendly staff.

Attendant was helpful and patient. Process was quick with complementary vacuuming usage.

I pulled in on a whim as I was passing to try the car wash for the first time. I didn't have the app downloaded as I'd not used it before. I felt a rushed by the man who sprays the car before entering the wash. I couldn't get the payment to go through and he kept asking for the QR code which I hadn't got yet.

Once that was sorted and he had the code he directed me and sprayed the car. Going through the car wash was a strange experience but my car came out clean at the other end so all was good. Cost slightly more than I usually pay for a hand wash, but a more thorough job.