This time the facility was working well. Probably the best wash in a while, but it’s not consistent sadly. I think the product is good, the staff are great but it’s a premium product which doesn’t alw... See more
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IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
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Booked the top wash and the system had no triple foam and the drier was broken, this is the second time over the past few weeks.
Went there last week, smell absolutely awful, apparently water wasn’t changed 6 months.Same water in circulation for 6 months. My son on back seat nearly vomit.
Good service now as I think the guys attitude is better. Hopefully it continues. At least 2 car vacuum has been out of order for a month! Not great for a car wash/ Hoover place! As this there only business 😀
The Serviceman can not teading the coupon from the app becorse the scanner is broken.
It was more than one time
There were a lot of white spots all over the windows and mirrors. I paid to have my car washed, but in the end, I had to wash it myself.
So easy when using the choose which you want and they do the rest. You cant beat the Rainguard.
Great service but it's getting a bit pricey in my imminent
Easy to book online and a slight discount all in all very good
Doesn’t deserve a 1 Star!!
Stuck for 20 minutes!!
Wash broke down, operator no where to be seen.
Sounded horn several times shouted HELP!
Tried to phone IMO informed to fill in contact form
Eventually and very reluctantly managed to get out of car to alert the operator.
He offered me an Air Freshener Tree for an apology.
I nearly told him where to stick the tree!
Obvs I have raised this issue with IMO
The place was not even open! Why bother pinging me a voucher to prepay, only to turn up at 2pm and find the place is not even open! Totally wasted journey and trying to reverse out of a closed car wash was also not much fun!
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