IMO Car Wash Reviews 

Car was still dirty (though less so than went in). Didn’t have a chance to check over until I got back to work. Bonnet, roof and boot still dirty. Only the sides looked clean….

Car still showed signs of dirt after wash.

Not really good enough.

Wash process by the attendant seems to be mostly taken hastily even when no lengthy queue is present.
As a long term customer I believe the manual service to have become lacking at times.
I use the facility at B.Auckland on a regular basis and find that regularly there are staff who struggle to communicate and sometimes quite abrupt. Not all operatives are similar however wth the regular faces being polite and talkative.

The OCR payment system falls well short of an efficient business model. To select your 'wash' then pay and subsequently be asked to show another OCR code on your phone reminds me of the old Marxist shops in Beijing and Moscow where you had to select your goods, find the cashier to pay and then return to the showroom to collect your goods.
Surely you can do better than this with, say, numberplate recognition or similar. Otherwise restrict your software supplier to hacking 'Candy Crush' rather than encroaching on business systems.

Friendly guy who is polite and is not shy to work. His prewash and then the main wash done a fantastic job on the car. Possibly the cleanest my car ever came out of a car wash. Came out of the wash and he cleaned the gutters and weeding the area around the wash. All respect to him

I didn't receive the hand wash at the beginning of the wash, I got something sprayed on the wheels and the bottom of the car.
Considering I got the top wash with the £5 voucher offer I was very disappointed with the end result.
I can get a more impressive hand wash from a local garage in Bellshill for £6.
I definitely won't use this place again

Friendly staff member and small queuing time

I chose the Ultra HD wash, which is one of the most expensive options available, so I expected my car to come out at least properly clean.

My car is a white SUV and it wasn't even particularly dirty. The main issue was the dirt marks on the doors from driving in the rain, but the Ultra HD wash failed to remove them. I was also surprised that the car was waxed even though it hadn't been properly cleaned first. I'm not an expert, but applying wax to a still dirty car doesn't seem like the right approach. I simply wanted my car to be clean.

Another disappointment was the drying. I understand this may be a limitation of automatic car washes, but the car was left with so much water on it that as soon as I drove out into the sunshine, water spots appeared all over the paintwork and every window.

I'm giving 2 stars only because the wheels, which weren't very dirty to begin with, were cleaned reasonably well. Overall, though, I'm disappointed with a service that cost £15. In my experience, a £7 hand car wash does a much better job.

Use the Darnall branch regularly. No issues. Super friendly & helpful.

Good to be able to pay by card.

Great customer service @ accrington car wash

Car wash closes at 7pm. I arrived at 6.05 and a sign was out saying closed for maintenance and said it would be open at 6.25.
The car wash attendant was painting a pole blue… strange thing to close the car wash for, an hour before closing. So I waited, as I’d paid for a car wash already. Around 6.20, the attendant started gesturing with his hands that I should go. He didn’t come over. I asked out my window if I could wait until it was open, he just turned his back and ignored me! Pretty awful service, as well as business practice closing it for a rusty pole!

I contacted IMO through the app, stating the above and asking for a refund. Had a response that said they’d removed the wash token and were refunding the money. Not even an apology - this confirmed to me that this isn’t a business that has any values.

Friendly efficient service

Never used before, the staff were friendly and helpful. Car wash well too. X

Used car wash in Mansfield damaged car paintwork dumped a load of wax over bonnet and front grill and number plate and it hardened solid tried everthing to get it off , went back and they said it is normal, going to be an insurance job guess how is getting the bill ,if i could give a zero star Iwould

There was no chemicals in the triple foam so it was literally water and nothing else. This £5 offer is great but when your just using water to try and clean cars your going to damage them.

quick and efficient, always good results, cant complain