IMO Car Wash Reviews 

28,122
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 13,750 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being excellent, helpful, friendly, and efficient, often highlighting their positive attitude and care for the quality of their work. Many people find the service to be brilliant, quick, and easy to use, with a good selection of wash options available. Reviewers often report that their cars come out spotless and sparkling, appreciating the overall cleanliness and shine achieved. However, some customers were dissatisfied with the quality of the wash, noting issues like bird droppings, dirt marks, and water spots remaining on their cars even after paying for premium services. A few other people also felt that the drying system needed improvement, as their cars were still quite wet, and some mentioned that the wheel cleaning was insufficient. There were also occasional mentions of rude staff and concerns about the value for money, especially when the results did not meet expectations for the price paid.

What people talk about most

Service

Users describe ambiguous interactions with service, with many reviewers expressing disappointment with the... See more

Staff

Reviewers mention positive feedback about staff, with many describing them as friendly, helpful, polite, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing disappointment as their cars... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing satisfaction, noting their... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers finding the prices... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The staff was excellent and you could tell he cared about the quality of work he was delivering. Nothing but praise for him! The machine itself however didn’t get rid of all of the bird poop on... See more

Company replied

Rated 4 out of 5 stars

Great car wash with plenty of wash options to choose from. The guy at the Sale Moor branch is always friendly, polite, and provides excellent customer service. The only downside is that after the c... See more

Company replied

Rated 4 out of 5 stars

Car spotless after. I only did not give full stars because of the app. It had on it a 5 pound off the top wash that was ending yeaterday, when I went to purchase the £20 and rhen to get this it then d... See more

Company replied

Rated 4 out of 5 stars

Reasonable rate with good washing. However there were some negatives like wheel cleaning is not enough. The drying option should be more deeper.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

28K reviews

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3.8

All reviews

(28,122)

25,216 reviews in the last 12 months

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Rated 2 out of 5 stars

Just an awful experience

Just an awful experience. After ordering ultra HD wash for 15.00 GBP when trying to wipe the drops of residue on a vehicle white wax like spots became visible. Wanted to save time and have a quick wash instead had to call up attendants to remove the residue. So instead of quick wash had to spend 25+ minutes there. Also bugs remains on the front bumper remained on the windscreen and the bumper, so utterly pointless visit. Avoid.

July 7, 2026
Rated 5 out of 5 stars

No waiting time yesterday

No waiting time yesterday. Very thorough pre-wash treatment and carpark ticket produced without asking.

I also liked the special offer on the app for 2 Ultra HD for £19.50

July 7, 2026
Rated 5 out of 5 stars

Just had a mini valet plus with…

Just had a mini valet plus with Manchester Road Hyde IMO.
The staff have done an excellent job and my car looks fantastic.
Every inch of my car has been cleaned throughly and it looks like new.
Staff are polite and professional.
I highly recommend them.

July 8, 2026
Unprompted review
Rated 2 out of 5 stars

The wash never really cleans the car…

The wash never really cleans the car properly and i understand that. But what i dont get, is why is it a different process everytime. The prewash is different everytime no matter what wash i choose and its different even when i choose the same wash on different occassions. Sometimes they will put a plastic bag on the rear wiper, most of the times they dont. And no its not because its busy, even when i was the only car this has happened. There is just no consistency.

July 6, 2026

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