A repair kit was suggested to fix the finish on the front edge of wood desktop. Shipment time was extremely long, then the kit had a bunch of crap and only a tiny amount of what is really needed, the... See more
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I did a bit of research before I chose the Lander system for my personal office desk with a large, heavy door slab for the top. The Chat rep Meg was on the spot with answers and confirmed that it was... See more
Company replied
Needed some trouble-shooting help regarding a Lander desk purchased a few years ago. It seems customer service has improved drastically since the time of my purchase. I had a very quick response with... See more
Beautiful l-shaped lander desk. Took a while to deliver, but once it was on the move the shipping company was terrific. Call them to make sure you have a scheduled delivery. Came on a medium sized... See more
Company details
Written by the company
iMovR is leading the office fitness revolution against 'sitting disease' by implementing innovative ideas in high-quality products. We are committed to create the best standing desks and ergonomic accessories for all users.
Contact info
24 S Idaho St., 98134, Seattle, United States
- (888) 208-6770
- corporatesolutions@imovr.com
- www.imovr.com
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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I enjoy the versatility of the gymba
I enjoy the versatility of the gymba. It is well-made and allows me to choose the options as advertised.
I ordered a Jaxson Corner Desk but received the wrong size.
I ordered a Jaxson Corner Desk with walnut top. I received my order, which was incorrect. I have an angled wall in my office and was looking for a corner desk with a 32.5" angle. The Jaxson 65"x65"x24" was spec'd with a 32" angle, which is why I placed this order.
The desk I received was 65"x65"x24", but had a 40" angled corner. Imovr specs a 40" angled corner on their 65"x65"x30" desk. It appears someone in their production group did not read the order correctly. With the holidays I didn't want to wait weeks to get the correct desk. I installed the 65"x65"x24" with the 40" angled corner. It works, but there is a 4" gap at the back. The one I ordered would have fit perfectly.
While disappointing, the quality of the desk is outstanding. They just need to get orders correct.
Disappointed in quality
#1: It took a long time to receive our keyboard holders - nearly a month without any status updates on the website.
#2: It took two calls to the company to find out when the item would ship after nearly a month.
#3: Keyboard trays and lift mechanisms are good.
#4: Mouse holder is very cheaply made. Plastic parts for raising and lifting mouse holder and mouse holder is plastic. The mouse holder will not stay in the locked position.
For the price, all of this equipment should have been exceptionally built. Not cheap plastic. The lift for the tray is good quality.
Shipped on time and arrived in good…
Shipped on time and arrived in good condition.
Everything was super easy to set up with a custom top I had finished myself. My only issue was that the legs were shipped in cardboard. While the packaging was beat up, it survived without any issue. If some plastic or maybe a denser cardboard was placed around the edges of the legs, I would feel like the packaging was a little more secure.
Keyboard Tray
The keyboard tray is a good purchase and arrived in the timeline promised. The most frustrating part was when I drilled all my pilot holes into my desk AS PER THE TEMPLATE included, I noted that the template did not line up with the holed needed in the actual mount. It was very frustrating and resulted in 6 additional holes being drilled into my desk.
My New Jaxon Compact Standing Desk!
I had an excellent experience researching and ordering my standing desk and accessories. First of all, the Chat feature provided friendly and informative assistance. The product reviews were also very helpful with my decision to order the Jaxson desk. Order placement and tracking was easy. Delivery was without issue, and the assembly went smoothly due to the excellent videos and instructions. I am happily using my new desk for which I separately purchased 2 new monitors and a dual monitor arm.
Highly Recommend
This desk converter is sturdy, stable, and can easily be moved up and down with double screens, phone, Dymo LabelWriter, and Plantronic ear set.
I(F) am over 60 and not super strong.
Very well packaged. You'd have to take a hammer to it to be able to damage the desk converter; so no problem shipping it long distance.
Would highly recommend this iMovR corner desk converter!
Well packaged, quaulity, products
Well packaged, quality construction, good communication , easy to assemble.
Stowaway Keyboard Tray is a Winner
I ordered the Stowaway Keyboard Tray to attach to my Fully Jarvis desk, and I am loving it so far. A huge improvement on typical keyboard tray designs with their clunky under-desk tracks. This one is streamlined w/ minimum extra metal hanging down under my desk and bumping my knees, and the horizontal track and rotating stowaway design are truly innovative. It's sturdy, and highly adjustable. The horizontal track offers another benefit (aside from fitting under standing desks), which is that sometimes I'm not sitting exactly at the center of my desk (e.g., if I'm focusing more on one monitor than the other, or if I have bulky items under my desk or on top of it). In these instances the keyboard can slide to the right or left with me to help me stay in ergonomic position. Also, it can be pushed to one side or the other to avoid under-desk accessories when stowing away. I gave 4 stars instead of 5 b/c the documentation/instructions that came in the box were inadequate and misleading which led to a frustrating experience putting it together. (Support was responsive and courteous, though.) Also because the mouse arm does not stay put unless you slide it partially on top of the keyboard tray.
Customer Support was really great
Customer Support was really great, I thought my desk was going to be broken forever, the controller wouldn't lower and my desk raised to full height on its own. I was helped immediately and was guided through the process to get my desk operational again.
Best customer support and help I've ever received.
Going recommend iMovr at every opportunity.
Awesome customer service
Cristal in customer service corrected my order when the incorrect product was shipped to me by accident. She communicated various updates on how to get everything correct throughout the process and I'm grateful for help in getting everything sorted out.
As for the 42" corner desk conversion, I love the product. It's well made, very functionable, and I have enjoyed using it these past couple weeks.
Very happy with our new kitchen mat
Very happy with our new kitchen mat! Would be great to have more color options, but that seems to only be available with lower quality mats from other vendors.

Reply from iMovR
Great Customer Service
I have had a fantastic experience with iMovR and their products. They have quickly helped me solve the issues that have come up with the cabling on my sit-stand desk (I kept pulling on the cables when I crossed my legs under the desk while sitting and needed replacement cables) and they also replaced the worn out controller under warranty on a 6-plus year old desk.

Reply from iMovR
The desk quit working
The desk quit working. After some e-mails, they sent a replacement desk paddle which fixed the issue. Good customer service.
Desktop great, but not order accuracy/shipping time
The zip lift desktop is great. Very sturdy, easy to set up and use. However, shipping took longer than they suggested and when it arrived I found that part of the order (monitor arm) was not shipped with the desktop. They were part of the same order. Ordered this almost a month ago and still not complete. Hope it arrives soon because I want to love this new set up.

Reply from iMovR
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