Impactparticles Reviews 

310
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality of the products, noting that the fishing bait consistently arrives fresh and ready for their upcoming trips. Many consumers also emphasize the remarkably fast delivery service, explaining that orders typically arrive quickly and safely at their specified destinations without issues. Buyers frequently mention the fantastic overall value and express strong intentions to place repeat orders in the future. Some people were dissatisfied with unexpected delivery delays, mentioning that shipments sometimes took much longer than initially anticipated to arrive. Additionally, a few reviewers reported frustrating experiences with damaged packaging or missing items upon opening their deliveries during hot weather.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items are of first-class quality, fresh, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are fresh,... See more

Delivery service

Consumers find delivery_service to be positive overall, with many praising the fast and efficient shipping... See more

Service

Clients share positive opinions on service, consistently highlighting first-class experiences and great... See more

Order

Users describe ambiguous interactions with order experiences, as feedback is sharply divided. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more

Rated 5 out of 5 stars

Easy to order, easy to navigate site, not great with technology but found it easy to use. Kept well informed about delivery, very happy with postage cost and time of delivery.

Rated 5 out of 5 stars

ordered some bait 40 kilos of hemp maize turned up within 2 weeks all good for 52 delivered wish they would do more free deliverys

Rated 5 out of 5 stars

Product arrived in a good condition, no splits in any of the bags. Delivered fairly quickly too, very good value, can’t wait to try it in France in a couple of weeks time. Will definitely be ordering... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

310 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(310)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impact have had bad reviews previously…

Impact have had bad reviews previously which put me off but I had a good experience on this occasion. The delivery time was clear before I ordered and I’m pleased to say they delivered on the earliest of the estimated delivery dates. Thanks!

March 31, 2025
Rated 5 out of 5 stars

Awesome Quality, Excellent Customer Service

Awesome quality bait, fast delivery using DPD who I think are the best out there. Customer service is second to none. I could not recommend this company enough, I will only use them from now on for my particle mixes.

March 14, 2025
Unprompted review
Rated 2 out of 5 stars

First order part of the order was…

First order part of the order was missing sent you several emails regarding this no response second order was lost by dhl delivered 2 weeks later gone off you're response to that was okay so you sent a free replacement order by dpd packaging looked like it had been played as a football upon unpacking 2 packets were burst open depositing a large quantity of hemp and sweet corn on my kitchen floor I won't be ordering again from you

March 3, 2025
Impactparticles logo

Reply from Impactparticles

Good evening,

We do apologize for how your parcel has arrived and would be happy to rectify if you can send us an Email. Regarding your first order we had responded to your emails, We would suggest checking your Junk folder, as I can see a response to both Emails that you have sent.

Kind regards

Impact Particles

Rated 5 out of 5 stars

Awesome customer service went above and…

Awesome customer service went above and beyond, I had a email from DHL saying my delivery package was damaged and they wasn’t going to deliver it, I contacted impact particles via email to explain the situation, they replied quickly and dealt with the issue immediately definitely will be purchasing all my particles from them from now on, definitely a 5 star service.

Thanks guys

Dan

February 27, 2025
Rated 5 out of 5 stars

First order from Impact particles

Just received my first order from Impact particles. Ordering was very easy and fast. I received my order within the delivery times. Updates on my delivery were great. As for the baits, very impressive. Very fresh and smells great. Well done Impact particles.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a 15kg sack of hemp & maze …

I purchased a 15kg sack of hemp & maze mix. Found Brad to be very knowledgeable when it came to my specific needs. Had a really good weekend on the bank plenty of interest and a good few takes. Would definitely be back for more and to give the tiger nut a blast next time.

February 14, 2025
Unprompted review

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