Impera Villas Reviews 37

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Elena is fantastically patient helping you find the perfect spot, and then the service afterwards is 5 star all the way. I could not recommend Impera Villas enough. Thank you!

Rated 5 out of 5 stars

We have worked with Elena from Impera Villas for 3 years now. Elena exceeds our expectations year after year! We love the villas and locations she recommends for our ski vacations. Honestly, we kee... See more

Company replied

Rated 5 out of 5 stars

We had an awesome time in the Dolomites. We were celebrating my husband’s cumpleaños, and Liliia from Impera Villas found us the perfect chalet, arranged all the transfers, and even booked us a ski in... See more

Rated 5 out of 5 stars

Elena from impera delivers great and personal service, everything from sending various options for chalets in 3 valleys, knowing locations exactly and providing really great service during booking. Af... See more

Company details

  1. Ski Holidays
  2. Cottage
  3. Travel Agency

Information provided by various external sources

Impera Villas is a young progressive chalet and villas rental agency. We believe that we provide high quality service and truly care about our clients. When applying to us, people may rest assured that they will receive the following: - the widest choice of properties - their requirements will be our first priority - the quickest possible response to all the messages - impartial recommendations - flexible approach to question-solving - crystal clear and trustworthy booking process - a range of modern payment methods (ApplePay, Trustly, Sofort, Bancontact, giro pay, ideal, DACH, bank transfer, bank card, etc) - a variety of extra services - our support in disputable cases - our support and care during their stay


Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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Rated 5 out of 5 stars

Bisous bisous appartment

elena is very helpful and does a very good follow up all along the process.
appartment of high standard
a lot of attention to small things which make the arrival easy and smooth

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Impera Villas never fails to deliver fantastic holiday

Our experience with Impera Villas was always great. We have been using their service for three years. We are a big family and we always need support in making best selection and travel arrangements, and Georgii from Impera Villas always manages to find the best holiday option for us. We would definitely recommend their service!

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

We had an awesome time in the…

We had an awesome time in the Dolomites. We were celebrating my husband’s cumpleaños, and Liliia from Impera Villas found us the perfect chalet, arranged all the transfers, and even booked us a ski instructor who spoke Spanish. We had a personal concierge who took care of everything from ski rentals to cenas at the best restaurants. Everything was perfecto, even better than we expected. We’ll definitely recommend you to our amigos!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Our winter holiday in Switzerland was…

Our winter holiday in Switzerland was absolutely brilliant thanks to Impera Villas. The chalet in Zermatt was just perfect: spacious, cosy, and with stunning views of the mountains. We were a large family, including young children. Elena Popova went above and beyond to ensure we were comfortable: she arranged a ski instructor for the kids and a personal chef who amazed us every day. It was important to me that Elena was always available, even when we had a mishap with my hand and needed to see a doctor. Elena was in touch throughout – I am genuinely grateful to you. We highly recommend Impera Villas to everyone and will only book with you from now on.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

We have worked with Elena from Impera…

We have worked with Elena from Impera Villas for 3 years now. Elena exceeds our expectations year after year! We love the villas and locations she recommends for our ski vacations. Honestly, we keep coming back because of Elena! We have now skied Zermatt, Val d'sere, and this year Meribel/Courchevel. We are coming from the states and she makes sure every detail is accounted for. 5 stars!

March 9, 2024
Unprompted review
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Reply from Impera Villas

Vanessa thank you, it is a pleasure to read these comments! Thank you for coming back to us :)

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Rated 5 out of 5 stars

Impera villas are doing a great job

Impera villas are doing a great job. Elena , the person who helped us organising our trip went far and beyond our expectation. She dealt with every aspect of our trip to Courchevel and made it very easy. Thank you very much again!

February 24, 2024
Unprompted review
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Reply from Impera Villas

Thank you George! We highly appreciate your review!

Rated 5 out of 5 stars

Georgii was fantastic in finding the…

Georgii was fantastic in finding the best accommodation for us. We were 8 people, so it was a bit tricky to satisfy everyone wishes, but Georgii managed to find the best ski chalet for us in France. He was very supportive and always available throughout the booking process and during our holiday.

February 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Elena helped us organise a family trip to Phuket where we stayed in an excellent villa with staff who responded to our every need! She was responsive and helpful throughout and the holiday turned out to be everything promised and more.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

From start to end Impera provided me and my family with an outstanding service. This was covering all aspects of a complete rental exercise - from finding the best chalet for our group to providing comprehensive information about all pratical issues being airport transfer, ski rental, skipas purchase, etc. I highly recommend this agency for similar requirements.

December 23, 2023
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Rated 5 out of 5 stars

Thank you Elena for best ski vacation ever!

Let me start by saying this vacation in La Tania /Courchevel was probably the best we've ever had! The chalets, the food, the hosts, everything was amazing. I found the IMPERA website randomly on the internet. When I started speaking with our agent Elena, well to be honest, at first I wasn't sure she was real, she was that good! Elena helped us with all the planning and preparation- we were a big group of 30 people. Finding the right chalets for the right price, booking lessons, accommodating dietary needs...she was incredibly kind and patient when there were changes. I don't think we ever would have been able to pull a trip like this together if not for her help. Along with another agent, Lucy, they were still on the line making sure everything was okay until we were on the transport to the site, and were so warmly greeted by the Chalet staff. The service from start to finish was 100%. I would definitely choose IMPERA again. Thank you Elena for helping us have the time of our lives! You are truly a gem.

December 8, 2023
Unprompted review
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Reply from Impera Villas

Dear Anat,
Thank you for your kind review!
It was a pleasure working with your group and we will be glad to assist you with any of your future trips!

Rated 5 out of 5 stars

Great Experience with Lake Como and Impera Villas

I found Impera Villas while looking for a place to rent in Lake Como. Georgii Serov answered all my replies promptly. The Villa Visina we booked was amazing. I was a bit nervous since I was booking from Canada via a European agency to a place we have never visited before but everything went great and was smooth. The Villa was better than advertised and we had no unwelcome surprises.

June 30, 2023
Unprompted review

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