iMusic Reviews 

14,938
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 584 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the secure packaging and fast shipping times when ordering rare vinyl records and various other musical media. People also mention that the online ordering process is very straightforward and that they truly appreciate the wide, reasonably priced selection available. Consumers note that customer communication is excellent throughout the entire purchasing and delivery journey. Some reviewers were not happy with occasional delivery delays or receiving damaged items from their packages. A few people also experienced frustrating problems regarding difficult return processes or unfulfilled orders when items were out of stock.

What people talk about most

Product

People report positive experiences with product, highlighting great prices and a wide selection of music.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Order

Reviewers mention positive feedback about order processes, highlighting straightforward systems and excellent... See more

Quality

Clients share positive opinions on quality, frequently highlighting that items arrive in pristine and mint... See more

Service

Users describe positive interactions with service, highlighting fast delivery, brilliant pricing, and careful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never knew of iMusic before. Seems to have more of the music I'm looking for. Purchased Metz..Atlas Vending. Turned out to be the more rare vinyl version to that of others. Great find..price with musi... See more

Rated 5 out of 5 stars

I’ve used iMusic on multiple occasions and I have to say how impressed I am with not only the price of the vinyl but the cost of postage. I live in the Uk and it’s fair to say they deliver quicker th... See more

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more

Rated 5 out of 5 stars

Very straightforward ordering system. Great range of music on vinyl. Order received quickly and very well packaged. Great experience all round. Would definitely recommend any lovers of music on vinyl... See more


Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(14,938)

2,108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

I've ordered 8 vinyls this year so far and they all arrived in perfect condition from Denmark to Australia. The packaging was secure enough to ensure that they arrived without any issue.

Very impressed with the level of customer service, especially when inquired on delays due to external forces that were beyond the company's control of course. They were still very attentive and quick to respond.

I will definitely order many more vinyls from imusic. The prices are reasonable and the products are of great quality; not to mention that I've been able to find a few rare vinyls that are almost impossible to find in Australia.

Keep up the great work!
- Harindee

June 15, 2026
Unprompted review
Rated 4 out of 5 stars

Good item but very slow shipping.

Item did eventually arrive in good condition. However postage was really slow and way past the original date given by about 2 weeks. I know international postage is slower but the item was dispatched quickly either.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

I love dealing with iMusic

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always packaged very securely. Never had an issue with them in any way and would happily recommend them to anyone. A+++

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Fedex is charging me 16 dollars on top…

Fedex is charging me 16 dollars on top on the 26 pounds I spent on this one 7 inch single! This is ludicrous

June 2, 2026
Unprompted review
iMusic logo

Reply from iMusic

Hello Adil,

Sorry to hear that your package was subject to import charges. We do outline on the front page, that packages ot the US are currently subject to import charges due to changes in the US customs regulations. The fees applied to your package sounds like handling fees and customs tax.
We are continuously in communications with all our couriers to know of any new changes to these regulations.

Best regards,
Troels / iMusic

Rated 5 out of 5 stars

Boss..

Boss... record came in great packaging, great condition, and in great time.

Will use again

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you guys so much

Thank you guys so much! This was my first time ordering from out of the country and I was a bit nervous the record might've got damaged during the transition lol but it arrived perfectly!

Thank you so much again!

-dylan (from the us)

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I usually buy my comics and books from…

I usually buy my comics and books from 4 places. imusic is on of the best. They send the item asap they have it. The package they send it in is very good. Never had a defect item from imusic. I want to thank dem from here.

I would have giving them 4 star, because of waiting time to get items from external but i never had any defect or any problem with anything i have ordered. So 5 star.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company and service

Fantastic company and service. I only discovered them a few days ago when I was looking for a specific vinyl record on a google search. Best price that I could find anywhere and delivered to the UK in 4 days. I will definitely be ordering from again.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered that LP record by mistake…

I ordered that LP record by mistake which was my fault only, However I am going to keep it in my collection for sure. The service provided by Imusic.dk was exeptional and i will keep in touch with them in the future,

May 25, 2026
Unprompted review

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