IMVU Reviews 178

REMOVE THE MOBILE APP!! This may reduce the amount of catfishes and children.
Make this app only available to PC users and make age requirement 25 plus. The young adults are using other peoples pictures from random Instagrams. This should be for mature people only. STOP THE POSTING OF REAL PICTURES!! If you want to show who behind your avatar use IMVU INSTAGRAM.

Harmful scam that takes advantage of many people. App stores need to close it, immediately. They are doing rug pulls from under people who makes orders, and they refuse to explain details or negotiate. I demand full refunds because I didn't get what I paid for after the account removal. Plain & simple. I might aim for emotional duress too, because of broken promises that you've caused.

BAD CUSTOMER SUPPORT THEY JUST WANNA STEAL UR MONEY AND DONT CARE ABOUT YOU AT ALL

I am a long-time user with several accounts, and over time, I’ve witnessed a constant buildup of bad practices and increasingly strict restrictions. There is also a double standard, where something as simple as a hug was considered inappropriate, yet guns and blood were allowed. Due to the possibility of lack of security regarding our personal data, many of us used false birthdates, even if we paid for age verification.

Now, all our accounts are blocked, and we can’t do anything about it because IMVU expects us to remember or keep old email accounts, some of which have been active for over 20 years. They don't care about any evidence we provide, they simply ignore it and force us to lose our accounts, inventory, credits, etc.

And we are not alone in this. The truth is, it wasn’t worth it before, and even less so now.

IMVU investment using voice to skull technology from investment using human trafficking remote neural monitoring network your account numbers from Palo Alto CA mountain view CA mountain view CA redwood city CA illegal human trafficking thru together labs using mind control program worldwide Timothy Fritz Solomon Friedman office program worldwide thru arkose Labs etc Together labs Brett Durrent Manish Bhatt Owen gong Shannon McNamara Robbie Eaton Phung le Zamknij okno Modalne Mercer 1 John Bolhuis Ed Turner Paul Edward welsford Phung le peter k Reese Todd Hans Kayla Hans

If I could rate this zero stars, I would. Banned my account for 24 hours, because I apparently said something inappropriate in a GA room. I do not visit GA rooms, so I questioned this decision. They immediately reversed the ban, but still accused me of the misdeed. I asked for proof, wanting the evidence they are using. They refused to provide this, claiming it was sensitive information ((Which was apparently my own words)). They are a shady company, who will happily take your money, but provide zero actual customer service. Apparently the next time they claim something happened, I get a permanent ban. I cancelled my VIP, and they are never getting another penny of my money. I warn other against the same

IMVU will be Sued one day if it hasn't already.They do nothing about bullying or harassment,Sexual harassment or minors being able to access this game.As long as they get paid nothing else matters‼️ Parents beware,I know parents who's kids have run away from home,met up with older men and women from the game thinking they were the same age. Any product with the words Daddy and role playing to that effect is with pedophiles on the game. You can get threatened on the game and there are influencers that look you up and then harass you. This game isn't doing anything towards keeping kids under 12 from playing. Should be against the law just as with selling alcohol to minors‼️

Today, both my account and my boyfriend's accounts were put on hold due to a $5 payment issue on my boyfriend's (separate) account. I have been a loyal customer of imvu's for years. They've made a lot of money off of me… They should not have blocked my account to force his payment through.

We both called to verify our identity. After our separate identities were verified, they should have handled our accounts separately. Instead, both accounts remained locked. First of all, it's not secure to treat two accounts as one and share information about the other.

They invest no money into the development of the application. It crashes all of the time. They allow new outfits and fancy NFTs (sarcasm). They have no problem taking money. However, none of it goes into development and overall performance.

AWFUL CUSTOMER SERVICE / DEACTIVATED ACCOUNT SEVERAL TIMES
I have an account dated back from 2008 too. In the past i have made many purchases in game, for subscribtion and goods. The last years i was login whenever possible, i was not always active, but having a creator store there i was logging once in a while. The first time i found out i couldn't login, i contacted support. It was a hell like experience, although i did have past payment receipts from paypal to them as proof that it was me.
Finally, my account was setup again, with new password, only to find out few days later that it was deactivated again. If i recall, this happened 3 times.
To contact their support is so painful that finally i gave up, maybe another time i'll try, maybe never again. They were closing cases without resolving the issue.
Better have peace of mind and stay away.

I have an account dated back from 2008, and during the 16 years I have been using this game , last year my account was "put on hold" due to me, simply, just login in daily to claim THEIR OWN FREE DAILY LOGIN STREAK CREDIT EVENT. Ridiculous. When I tried contacting them through their customer service ticketing they asked for identification details like IC , selfie with IC and credit card number etc for a membership purchase that happened ONCE on 2018. Ironically the purchase was A GIFT from a friend of mine. Do they truly think it's reasonable to ask someone for their personal infos because they put my account on hold due to their OWN event??? Ticketing system is ridiculously USELESS , and they insisted I need to give out the cred card info. Sureeee. Bye bye to my account I guess.

IMVU is the ultimate example of a company who is run by a bunch of morons, to put it nicely. I have been a part of this community for twelve years now, and ever since I joined things have been going downhill. Let's start simple: they could care less about Mac users. From the very beginning I have had issues with the program working on my MacBook Pro, consistently writing to the customer service, only to get very vague responses. I even called them out saying that Macs are better machines and their responses spelled out their programers are either too lazy or too stupid to write a program that can work on both Macs and PCs like Second Life. Now I'm stuck using imvu beta, which is a desktop version of their mobile app, because writing a program that works on the newest Mac software platforms is apparently too advanced for those imbeciles. They also don't handle abuse/stalking reports at all, I've had several friends make multiple reports about members and the abusers would never get banned. I honestly struggle to describe this website without swearing up a storm at how incompetent they are, so I'm going to leave this review right here.

Unfortunately this game is so far behind what is out at the moment. If you give your opinion the ones running the Instagram page getting offended and want add you to discover feed anymore. The imvu page become a page for the influencer and their friends. On purpose they skip good pictures and have amazing creators getting closes down. The influencer department should be reviewed and have an overseer. Since this department runs with no supervision they have too much free rain to choose their own and alters accounts to get on the Discover feed. Many people left the game do to the influencer department. I would advise management to start looking deeper into
The influencer department to see if they have your users at heart.

Imvu is undergoing major changes in several years now in order to bring a 20 years old platform into the today's world of mobiles, tablets and whatever else beyond pc. Do users have issues? They always do, everywhere. Is it expenssive? Well it is not free. Do customer support answer? It always does. But various issues will be treated with various levels of interest. Is there a protection against predators? Of course there is. Now if parents don't know how to protect their own children that's not the internet's fault. Aka, mind your credit cards and whatever fake id pictures kids come up with. That being said - growth is not everyone's cup of tea, but it should not be discoureged either. And businesses grow with money. If you think something unworthy would have lasted as long in a constantly changing internet world, think again. A chat platform is made of people, and negativity attracts negativity, much as is same about positivity.

As someone who's been on IMVU for over 10 years, don't waste your time on this dying app. The customer service is just as uninterested as IMVU is as a company. I've had great upstanding and years of playing just to randomly log in and see my account was deactivated for whatever made up reason they came up with. I've been in customer service the past two days over my account and finally had all I could stand when the customer service agent called me a liar and laughed at me. Save yourself YEARS of frustration and being taken advantage of and go do anything else but give them more money. Peace and love

IMVU IS TERRIBLE. The customer service does not care. The reporting system does not work. There are hundreds of users that expose/doxx other users, harrass them, bully them etc. I’ve seen so many situations where users have been known to self harm after/during using this platform. They only care about money !! They disable top seller creators that use their platform as a second source of income, without any kind of warning etc. They will disable you without paying you even if you have an amount of earnings left with them. They don’t care ! They are heartless, money hungry people! I’ve been trying to reach out repeatedly. They disabled my top seller creator account for a faulty reason without any warning or worthy enough explanation. I had over 2000$ in my earnings. Where is my money imvu! I will literally push this to court. Return my account, stop stealing from hard working people. I don’t know if they are racist or what because they literally have Caucasian creators doing exactly the things that they say to NOT do on their TOS and they get warning after warning, bypass after bypass etc instead of immediate disablement. Imvu does not care that they are Damaging livelihoods

moderators are there to scam people if you dont pay them money the close your account

⛔️⛔️BE VERY CAREFULL⛔️⛔️
⛔️⛔️No rules, No system, No nothing. This game should not Even be legal. I got my account hacked once and the criminal behind tried to Rip my credit account. They managed to steal few dollars. Reported this to the staff members of imvu. They did nothing. Not Even give me reply. Probably them behind the theft.. People are buying illegal avatars from the blackmarket and using them. People are harrasing eachother and discriminating eachother. Imvu does nothing! Its all about money for them.. ⛔️⛔️

It was fun meeting new friends

If I could give this 0 stars I would banned my account because my card wasn't verified for their company. So like any normal person I asked why followed their instructions answer their call when they called me. Told them to go through cash app and asfizzle a site/app I never heard of told them this is extremely sketchy. Whoever I was talking to was extremely rude 30 minutes ho by I got fed up with his attitude and bs I said just ban my account. He complied after taking my information because after the call I have a transaction from firtech drone $50 a drone I never bought.
So I assume the CEO hacked my account then got my information then that wasn't the end over 5 transactions of $2.11 from xbox was taken out of my bank. I can see why I stayed away from IMVU for a decade because the CEO will take your information and use your bank for their needs while you get banned

It's a scam. If you're thinking about creating and investing in an account - DON'T.

They've wrongfully banned many users including me. I contacted the customer service and couldn't get my account back despite having done nothing wrong. Keep in mind that my account was not hacked. THEY ARE SCAMMERS. I honestly don't know why they are still running