I purchased the D-Back Data Recovery Kit. Although it wasn’t able to fully recover the data I needed, the customer service team provided me with thoughtful advice, for which I am very grateful. I... See more
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Review summary
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If only I had paid more attention to regular back-ups in the cloud I wouldn't need to use iMyFone :) When my iphone bent and went into recovery mode the other software recommended by chatGPT was not a... See more
Company replied
Incredible customer service! Special thanks to Kiki from iMyFone AnyTo!⭐⭐⭐⭐⭐ I had an issue with my subscription, but the customer support team handled it amazingly well. The problem was completel... See more
Company replied
Rene provided fantastic support. he was not only quick to respond but also proposed a very reasonable solution, showing a deep knowledge of the product. Overall, his professionalism and genuine custom... See more
Company replied
Company details
Written by the company
iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.
Contact info
United States
- www.imyfone.com
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Customer support was awesome
Customer support was awesome. Rene helped me out as much as possible and worked with me so well. Appreciated that they took there time to help me!
June 26, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
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Actually the program didn't work at my…
Actually the program didn't work at my transfer however at all stage they tried the support me and at the end when i requested refund they did accordingly,
Very helpful and trusted application.
June 24, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Scam DO NOT RECCOMEND
Scam basicaly and strict I tried to unlock apple lock WRONG and is all super trash you cant get a refund cause gemini reccomended and he was wrong so I asked for refund and didnt get money back so - 80 usd and not even that but the service I bought I need to buy again probaly something wrong with data store or something bullshit like that HIGHLY DO NOT RECCOMEND ITS A WASTE OF MONEY and when I try to unlock my long lost phone passcode with this shit sofware it " Locked " the phone to my old account so thanks a lot man down 80 usd and down a phone too never reccomend this those " five stars " reviews are botted I highly mean that its boted those 1 stars aernt we all hate the customer service and trying to upgrade phone just gives it an error using this software so its a scam nothing works and those who made it should geniunly give back our money I want to sue them altough I dont got any more money so other people please lets save up and sue these ass holes broke one by one
June 22, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for your comment and sorry for all the inconvenience.
We will check the problem and offer solution to you in the email, would you please check it later?
Thank you so much for your kind understanding.
iMyFone Support Team
Ivy supports me with service mind
Ivy supports me with service mind. It was very useful recommendation.
June 24, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Ivy changed my life
Ivy changed my life. Best Customer Service and easy refund.
June 22, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
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Great software with an even better…
Great software with an even better customer service. Kiki helped me a lot - thumbs up!
June 21, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
Excellent tech support
Had to contact technical support to resolve something and Ivy was very fast to respond and sorted it very quickly 👍🏼
June 19, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Can’t reach customer service
Can’t reach customer service! How do you speak to a person? What is there phone number?
June 19, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
I apologize sincerely for this inconvenience.
We could not find your email. Would you please tell me how did you contact us?
Would you please tell us your order ID or the email address that you used to make the purchase? Then we will check and help you solve this problem.
Thank you for your cooperation.
iMyFone Support Team
Scam support: Software didn't work and they refused the full refund
I bought iMyFone LockWiper because their website guarantees a 30-day money-back refund if the program does not solve your problem. However, the software failed completely due to a technical incompatibility with my Android device, making it completely unusable.
When I requested my refund, their customer support tried to negotiate and only offered a partial refund. When I stood my ground, they literally told me: "If you want a full refund, please contact your bank. And we will not reply to your email anymore." They do not honor their own 30-day guarantee, their software does not work as advertised, and their support team literally tells you to complain to your bank instead of returning your money. Avoid this company at all costs; it is a total scam.
June 16, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for your comment and sorry for all the inconvenience.
We will check the problem and offer solution to you in the email, would you please check it later?
Thank you so much for your kind understanding.
iMyFone Support Team
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Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
Sara's customer service was excellent
The software did not work for my specific case, but Sara's customer service was excellent — responsive, understanding, and solution-oriented. If you ever face any issues, their support team is there to help.
June 18, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Good product
Only needed the program for one thing, every thing went well, pleased with the kid program overall
June 16, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
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Subscription Issue
I am impressed with the quick response from the customer service. Sara is really helpful and handle my case professionally.
June 16, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Supporting staff Rene was so kind and…
Supporting staff Rene was so kind and polite, my problem on iMyFone Umate Pro was solved by him/her.
June 15, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
Very good customer service
Very good customer service. Ivy is very helpful and nice. Quick response and provide good service.
June 15, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iMyFone Support Team
Had a grated experience
Had a grated experience. Issue quickly solved. Thank you Rene!
June 13, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
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Cancel subscription ion
Have restricted sight
Had signed up in errror
Cancellation ion . Easy
Thank you Ivy - real star
Worth 6 stt ars
June 12, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team
iMyFone LockWiper
Excellent application, I am happy with the result obtained, the customer service is very friendly too.
June 11, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
iMyFone Anyto customers service
Sakara solved my issue quickly and in professional manner
June 1, 2026
Unprompted review
Reply from iMyFone
Dear Customer,
Thanks for leaving us such a wonderful review.
Don't hesitate to contact us if you have any questions or concerns.
iMyFone Support Team
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