IndiaFilings.com Reviews 1,167

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the service provided, often highlighting the helpfulness and dedication of the staff. Reviewers frequently mention quick support, timely updates, and a smooth, stress-free process for various filings and registrations. The professionalism and knowledge of individual team members are also consistently praised. However, some customers were dissatisfied with the payment process, reporting that the company often requests upfront payments and then fails to deliver services or provide timely updates. There are also concerns about slow response times, a lack of coordination among teams, and a perceived absence of follow-up after payments are made. A few other people also felt that the staff could be unprofessional and expressed concerns about unfulfilled expectations and financial implications.

What people talk about most

Service

Customers had ambiguous experiences with service. Many reviewers expressed significant dissatisfaction,... See more

Staff

Customers consistently note ambiguous experiences with staff. While many praise the team for being helpful,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express significant frustration, citing... See more

Payment

Users describe negative interactions with payment. Many customers report being asked for additional payments... See more

Response time

People report ambiguous experiences with response times. Many customers express frustration over a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

very nice experience. The team is very nice and correspondence / communication is also very good. To complete the work the team takes initiative and get it done

Rated 5 out of 5 stars

Saloni was very helpfull and her quick support has helped me to clear 10 months waiting GST registration pending. Finally Thank you for your great support and your team specially for Mr. Sayeed Akib t... See more

Rated 5 out of 5 stars

The registration process was very easy and smooth. Everything was clear, quick, and hassle-free, and I was able to complete it without any issues. I had a great experience with Service Advisor Oiaz Na... See more

Rated 5 out of 5 stars

I have been working with Srusti from India filings for close to a year now and I can't be happier. She is always prompt, takes ownership and is very diligent in everything she does. Thank you Srusti.... See more


Company details

Information provided by various external sources

IndiaFilings.com is India's largest business services platform to help Entrepreneurs start and manage a business. IndiaFilings offers a suite of business services like company registration, trademark filing, income tax filing, GST registration, GST ret...


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Paid INR 9321 For msme and gst.. No work, just delaying.

I engaged IndiaFilings for GST and MSME registration and paid approximately ₹9,000.
While the MSME registration was eventually processed, I later found that my MSME registration already existed, which raised questions about the value of the service provided.
The GST registration process did not progress as expected, with repeated requests for additional documents and delays without clear updates.
Subsequently, I was able to proceed with the GST application and obtain the ARN using the documents I already had, which suggests that the earlier process could have been handled more efficiently.
Communication lacked clarity, and it was difficult to track progress or receive definitive answers.
During the refund process, there were discussions around review-related actions alongside resolution, which I found concerning. The refund is currently being processed as per their stated policy timeline.
Overall, the experience was not satisfactory in terms of transparency, communication, and delivery.
I am able to provide proof of payment and communication if required.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Worst services they’re providing

Worst services they’re providing. They’re harassing me since 2 months to register my company. I have asked to cancel all the services which requested they’re not doing it and they’re saying that no refund policy. These IndiaFilings they’re interesting only in money. I recommend to people don’t go with these worst services. I don’t want to see someone struggling as like me again.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT - Save your money!

Paid ₹18,798 for trademark registration. It's been days and ZERO work done. Assigned lawyer not responding. Support not picking calls. My trademark deadline is passing and these people have simply disappeared after taking money.

The actual work needed? Just one ₹1,000 stamp paper document. Any local lawyer does it in a day for ₹2,000. These people charged ₹18,700 and did absolutely nothing.

Have invoice proof and all screenshots saved. Filing consumer forum complaint and bank chargeback.

And if you still want to risk your hard earned money with them - go ahead, try your luck 😊

Save yourself - just go to a local lawyer. Cheaper, faster, actually accountable.

#ScamAlert #IndiaFilings

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever. Before purchase, they give a commitment of objection Handling and hearing charges included in all and Later they denied the same. When I asked for recording they said we dont have old backup.
I have share mail on 1st April but they didnt get back to me.Once I again called on after 7th day then they gave the above excuses. I will prefer all go to a local Lawyer and dont trust this online platform for filing.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service

I have been a member since last year. Recently Indiafilings asked me to pay for PT for my firm - registration. I inquired why this spearate fee - however, I was told, it was not paid initially. Hence I completed my Google Pay. Recently someone from Indiafiings reached out to me and told me via email that I had already paid for PT registration along with my intial fee. It has been two months chasing Indiafilings for a reimbursement - but no response. Till date, I have not received the 10,000 INR I had to pay due to the lack of knowledge and due diligence by one of their associates. This is poor customer service.

February 12, 2026
Unprompted review

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