Indigo Car Hire Reviews 

Super friendly and efficient staff, simple booking process

I booked a car through Indigo Car Hire in August 2026. During the booking process, I was asked to pay £20 over the phone. I was clearly told that this was a rental part prepayment and that the £20 would be deducted from the final amount when I collected the car.
That did not happen.
When I collected the vehicle, the full amount was charged and the £20 was not deducted. I have proof of the payment, which clearly shows “Rental Part Prepayment”.
After returning from my holiday, I contacted Indigo Car Hire to raise the issue. Instead of simply addressing the missing £20, I felt that I was being questioned about why I had not contacted them immediately while I was away.
For me, this is not acceptable. I paid £20 on the clear understanding that it would be credited towards the rental, and it was not.
The whole experience felt misleading and, frankly, like a scam.
I would not book with Indigo Car Hire again. In my case, the actual vehicle was supplied by Enterprise, so I would strongly prefer to book directly with Enterprise next time rather than use Indigo as an intermediary.

Take replied very quickly and told me all I HAD to know re pick ups and costs etc. All been very efficient and sorted without any hitches. Great service- yet again.Thanks guys.x

Sam was a superb customer agent. He really knew his job so well and I was so taken aback by the deal I got renting a car for Cape Town .
Most rentals now require credit card which I don’t have. Only a debit - but he fixed me up with a car company that accepts debit. Very grateful.

What a great guy really helpful would recommend to anyone

Connor is the best assistant ever, patient, helpfull and so on, recommend this place for everyone

I requested an offer on a Sunday night to rent a car for 9 days. Their reply and offer came in less than 12 hours from my first contact and their offer was very good with full coverage. Matt Carter, the employee that contacted me and closed the deal with, was very helpful, polite and fast in responses. So far my experience my Indigo Car hire is excellent. They inspire confidence and trust. I'm looking forward to my car renting and my vacations.

Very Helpful and Excellent Service. Thank You Indigo

Sam was polite, quick and very helpful. I will highy recommend the company!

I had a great experience with booking the car. The executives helped me with all my queries.Thanks one again.

So helpful, emailed me back and forth and answered all my questions and addressed all my concerns. Sam Dobronics couldn't have been more help. I really appreciate it. Helped a really stressful time to feel like smooth sailing. What a credit to the organisation.

Was able to sort the car in minutes and enjoyed the rest to the day.

I had submitted a query about unusual car hire (debit card). Not wanting to wait for a response, I went on chat, where I had to answer a few more questions, and my booking was processed immediately! Very happy with the service

Friendly,helpful service, especially valued by a senior citizen!

Extremely responsive, cars booked in minutes at best in class rates without the usual hassle of doing it directly. They manage to easily get cars booked on debit card as well, which is usually very hard to do in Europe.

I would heartily recommend Indigo Car Hire. I needed a larger car than the one we own, to take some teenagers on a trip. I was quite an annoying customer in that the dates kept changing due to busy schedules, unexpected school commitments, etc. and in the end I even cancelled, after I was able to borrow a car from a friend. However, throughout the process, whether I dealt with Jake, Matt, Louis or Cherie, I was only met with the friendliest of service - prompt, whichever time I contacted them, very helpful, and always searching for the best deal for me. Next time I need to hire a car, I will definitely be using Indigo.

Life-saving service from Indigo Car! We were given false information by Europcar, which meant we were stranded in Scotland without transportation. Indigo Car sorted us out SO quickly and smoothly. Really incredible service. Big shout out to Cherie, who was so diligent and hardworking. THANK YOU!

Excellent, personal service. I used the online chat function and was connected to Louis. He asked me what I wanted and connected me to the best option.

Sam made this rental process easy peasy! Bish bash bosh and booked. So cheap and a local pick up. Thought it would be a drama as a new driver but no issues. Thanks

Was recommended by a friend who uses this company, brilliant and quick service from Sam, explained everything clearly and had a car booked with good competitive rate that I couldn't get trying to book myself, great service, polite and professional, would recommend to anyone before trying to book elsewhere