Don't buy off XAIOTING LIU
Don't buy off XAIOTING LIU! SHES A SCAMMER!!!!
she sent me a necklace that had bad scratches on, so bad that it cant be used. I told her about it half an hour after receiving it and she has only ever offered me 50% of my money back.
Her refund policy for faulty items is as follows:
"The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy(Ineffabless is responsible for return postage fees, and replacement fees). We will notify you by email within 1-2 days after the order is sent. Please make sure that the email address is spelled correctly.
We sent the wrong order or item(s), you received the products is product deformation, product defects.
You received the incorrect products.The product you received is different from the product you purchased.
The above situation, we will only exchange the item(s) for the same product,or we’ll reimburse the full cost of eligible purchases paid, excluding shipping costs.
The necklace i got has clear defects and he still will not refund me my money.
If you are wanting items off this site it would be safer to get them off Alibaba and Amazon who sell the same items but for much cheaper. "
She is also breaking his own countries law as this law passed in 2014:
"The new law introduces a number of important reforms to the Chinese retail environment:
In allegations of counterfeiting, the onus of proof is now on the retailer to prove their innocence for the first 6 months after the sale, rather than the consumer to prove wrongdoing all the time, as previously;
Penalties for fraud and false advertising have been increased;
Class-action lawsuits against retailer malfeasance have been made easier to file (though limited to state Consumer Associations and their local branches);
Retailers are now required to accept goods for return within 7 days of purchase unless agreed otherwise;
For online and other types of delivery purchases, consumers are not required to provide a reason for returns"
The last email i got from her when asking AGAIN for my refund was this:
"Dear Ginette
We have explained many times because of your product problem. I can only apply for a return of 50% of the product fee for you again. The product does not need to be returned. This is the best result we have done. If you have any questions, you can file a complaint on Paypal, and we will actively cooperate with the investigation. But if you make other untrue comments that seriously affect our company, we will also take legal channels."
If after reading all that you still do decide to buy off her, try searching for a valid business address- there isn't one.
This page is a scam ad should not be allowed.
You can report this page to the consumer commission in China and also to facebook by clicking the three dots on the top right of this post.
Anyone interested in seeing what she sent me, feel free to PM me and ill send you the photos!
I sent them a photo with my phone of the damage, they said they couldnt see anything. So i sent a second photo taken with a camera and they made out i damaged the item myself!
They lie so they dont have to refund.
I WANT MY MONEY BACK!
