While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

INEOS is Jim Ratcliffe in a nutshell: greed dressed up as salvation. He’s helped drive Manchester United further into the ground while protecting his own financial interests, yet still has the audacit... See more

Rated 1 out of 5 stars

Get out of our club you’re ruining everything and tell the glazers to sell as well we need better owners to clear debt we have been betrayed for years . Time for a new change.

Rated 1 out of 5 stars

Never buy from here scammers sold us fans a dream horrible company glazersout sir jim out Boycott united

Rated 1 out of 5 stars

WE WANT OUR CLUB BACK NOW AND WE WILL GET IT BACK! ❤️ #BoycottUnited #GlazersAndIneosOut #SaveOurUnited

Company details

  1. Chemical Manufacturer
  2. Manufacturer

Information provided by various external sources

A manufacturing, distribution, sales and marketing company of speciality and intermediate chemicals, including oxides, glycols, esters, fluorine and chlorine chemicals, and polystyrene and PVC resins. Antwerp, Belgium.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(95)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Roll on and spray mist deodrant

Firstly tried the roll on deodorant was great at first, then it stopped rolling, without applying pressure at the base. So thought would try the mist, it does not spray, took it back to Tesco they replaced with another which guess what does not spray!

October 9, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid

Had nothing but issues with every one of their products I've bought.

Great products, smell lovely, but they are priced as a premium product and don't perform as such. Had particular issues with their deomist deodorants which stopped working from day 1. I bought 2 different varieties and both wouldn't dispende the product. Contacted Ineos and they took over a week to respond - their advice was to dismantle the product and soak the pump in hot water. Firstly, consumers shouldn't have to do that, secondly, it worked for 2 days then stopped again. I now have 2 almost full bottles of the stuff I can't use, (without going through the hassle of dismantling etc).

I decided to buy 2 cans of their normal deodorant - what a mistake! Both cans pull the dispensing cap off when you remove the cover, meaning I can only use the spray if I manually separate the cap and dispensing mechanism.

I won't be wasting my money on this stuff again.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

This Geranium and Birch laundry liquid…

This Geranium and Birch laundry liquid doesn’t cause me an allergic reaction; it is a lovely smell, without being overpowering. It cleans my laundry well. I am happy to have discovered it.

August 24, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

INEOS Next Gen Multi-Room Cleaner with…

INEOS Next Gen Multi-Room Cleaner with Bergamot + Cedarwood. I got this product from Tesco's, mostly because it says on the label that the bottle is refillable and refills are available. I like the product, it works as well as you would expect and have enjoyed the scent but when I tried to get hold of the refill, nothing! I contacted their customer service and a few days they replied that the refills are not yet available and I should keep an eye on social media because that is where they will announce when a refill is available! This is ridiculous, I'm sure they should not be allowed to claim on the label that they have refills for a product when no refill is actually available. The refill was the main reason I tried the product so I won't be buying again. As if I have the time to 'keep an eye on social media' for an announcement on refills! Not impressed...

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

I have seen and used other products.

I have seen and used other products.
And as with the Ineos Grenadier, I feel the product is setting different standards,not new but different.
As far as smell and cleaning I have no issues with these features, just an excellent product.
The scent choices are radical not everyone's choice but for me I love the different was the approach has added some zip to the competition.

I just love this product and just keep using it

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

All Ineos Products - Cleaning, Shower, Handwash etc

When I saw these products in my supermarket obviously on a half price introductory offer and read all the nice things they say about themselves on the back of the containers I had to try them. Wish I hadn't. I am still waiting for the shower cream to give me that beautiful aroma of mint, the antiperspirant too. The washing up liquid - no smell and was so ineffective it was gone in under a week. Handwash, no smell and the handpump was useless so we have to squeeze it out of the container and it is very drying on the hands. Basically there is no smell in any of the products. I'm glad I didn't buy these at the full price which is expensive. Looking at Ineos' website there is no means of giving reviews and it looks like they don't want to interact with their customers, how sad is that.

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service not existent with product issues

Bought their box of 100 washes washing liquid. Again issues with the tap to disburse the liquid which appeared have fully stopped dripping use but obviously had not as when I picked up the box the following morning the bottom broke as it was wet from the liquid. The liquid bag then broke all over my floor. From a box of 100 washes I will be lucky to achieve 15.

I'm very disappointed with the design of this even through the product is pretty good.

However I will not be repurchasing any ineos products again until I actually get a response from their customer services as it not possible to speak to someone as they don't bother to return voicemails which they ask you to leave, nor do they respond to emails.

This is shocking customer service and until it improves I would not recommend anyone to purchase their products. I hope that this finally illicits some sort of response from their customer services

A very frustrated customer

June 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I just want 🐀Cliffe out!!

I just want 🐀Cliffe out of united!!! He's the reason why United are where they are,he's a diluded 70+year old fool who still lives in the 60's!!! He's utter poison, just like his chemical company....what he has done has affected everyone at United,he's a dictator,and basically just wants a good slapping!!! If I was a world class player, there is no way in hell,that i would want to play for United, and I've been a fan of United for 40+ years...
🐀Cliffe is a disgrace!!!

January 4, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Poor customer service and product

A genuine review rather than complaining about Man Utd (which seems to be most of these reviews and should probably be removed!)

We purchased two bottles of Next Gen Antibac multi-room cleaner, which certainly aren't cheap, which advertise, on the bottles, that they can be refilled up to 1000 times! Great! HOWEVER, one bottle didn't even last a week before it stopped spraying. On contacting their customer services it became apparent customer service was not one of their priorities; they weren't interested in further information about the problem and we're 'unable' to offer a replacement or refund. No apology and just informed me they can't account for unforeseen issues! No, this is true, however you could consider requesting I post the bottle back to check the issue to help avoid it happening again. This is what other companies have done when there has been an issue, but no, not Ineos, just apparent disinterest.

Onto the product itself. It does smell nice and seems to work ok however it does leave smears on surfaces and I can't say it performs much better than other, cheaper (and more reliable) alternatives.

Overall, I definitely wouldn't recommend this product unless you care mostly about the smell.

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

Dear @ManUtd ,

Dear @ManUtd ,

I am writing as a passionate and dedicated Manchester United supporter to express my profound displeasure and disappointment with the public disrespect shown towards Erik ten Hag, a man of high integrity who has demonstrated remarkable resilience and dedication in his tenure at our beloved club.

When INEOS came into the picture, there was a promise—a promise to make the right footballing decisions and to listen to the voices of the fans. This commitment is crucial for the restoration and advancement of Manchester United, a club with a storied history and unparalleled legacy. Yet, recent events suggest a troubling departure from this promise.

Erik ten Hag, in just two years, has guided the team to win two trophies and reach three finals amidst one of the most challenging and tumultuous periods in football history. These accomplishments are nothing short of phenomenal, especially considering the adverse environment and internal conflicts he has had to navigate. His achievements are a testament to his tactical acumen, leadership, and unwavering dedication to the club. Yes there have been downs, bad downs, but is that really a surprise given the comedy environment he’s had to deal with, like many managers before him?

Manchester United has always prided itself on its high standards and values. The names being floated as potential replacements—McKenna, De Zerbi, Southgate, and Potter—are simply not in line with what Manchester United represents. These candidates, while competent in their own right, do not embody the pedigree and ambition that are synonymous with our club.

Your mantra of "putting Manchester back into Manchester" resonates deeply with the fan base. However, treating a manager of Ten Hag's calibre with such disregard is far from the spirit of Manchester. This city and its football club do not belittle a man who has consistently won against the odds and maintained his integrity in the face of immense challenges. He embodies what a Manchester United manager must embody, giving youth a chance and helping them breakthrough & become mainstays in the first team & become winners!

Fan polls consistently show overwhelming support for ten Hag, indicating that the majority of fans believe in his vision and capability. The focus should be on fostering a culture that allows him to thrive, supporting him through the final year of his contract, and perhaps conducting another thorough review in December. This approach not only honours the commitment to making informed footballing decisions but also respects the sentiments of the fans who are the lifeblood of this club.

Manchester United deserves leadership that upholds its rich traditions and values. The names being considered as replacements fall well below the standards we expect. It is imperative that we redirect our efforts towards creating a supportive environment for ten Hag, allowing him to continue his work without unwarranted distractions.

Let us truly put Manchester back into Manchester by standing by our principles, respecting those who have given their all for the club, and making decisions that reflect the high standards we all hold dear.

Yours faithfully,

Devoted Manchester United Supporters

May 25, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

25% is a joke

You sold your soul to the devil once you sided with the glazers. You claim to be a life long fan but your further killing the club putting it deeper into the ground. Do the decent thing and pull out

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Ratcliffe in bed with Joel and Avram Glazer at Man Utd

Because of fan pressure from protest and social media, they (4/6 Glazers) thought it was best to cut ties with Man Utd.

We should have been best with Sheikh Jassim completing his bid, but NO, you chose to keep the Glazers (Joel and Avram) on, Sir Jim. That thing you did, Man Utd fans didn’t like.

There’s only one thing for you to do is to leave Man Utd alone. We didn’t want you, never have, never will!!

STAY AWAY FROM OUR CLUB!!

October 14, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look