App works great, has many features like rounding up and save, payment forecasts, extra cashbacks at several.merchants like delhaize and amaeon. Super quick to get support via chat, 24/7 and people a... See more
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See what reviewers are saying
I am regularly frustrated with that bank. It shows that it’s an old time bank mainly focused on optimising costs and profits. The customer is always a second choice. Feedback and support possibilities... See more
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Nice new packs, they are going amazon style with prime, handy and customer friendly app, very stable and fast logon, always had good experiences with my credit card and getting money back if something... See more
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My family and I are very pleased with the excellent service we received at various times from the entire team at the ING branch on the Kouter in Ghent. We appreciate that it's still possible to walk... See more
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Company details
About ING Belgium
Written by the company
Welkom bij ING België
Bij ING geloven we dat geld je leven makkelijker moet maken, niet ingewikkelder.
Daarom bouwen we aan eenvoudige oplossingen die je helpen vooruit te gaan, op jouw manier en op jouw tempo.
Of je nu spaart, betaalt, reist, een woning koopt of gewoon je dagelijkse bankzaken regelt: wij willen je helpen om met vertrouwen vooruit te gaan.
Vertel ons hoe jij jouw ervaring met ING België hebt beleefd. Jouw mening helpt ons om onze dienstverlening elke dag beter te maken.
✍️ Schrijf een review
Bienvenue chez ING Belgique
Chez ING, nous pensons que l’argent doit vous simplifier la vie, pas la compliquer.
C’est pourquoi nous développons des solutions simples qui vous aident à avancer, à votre manière et à votre rythme.
Of je nu spaart, betaalt, reist, een woning koopt of gewoon je dagelijkse bankzaken regelt: wij willen je helpen om met vertrouwen vooruit te gaan.
Dites-nous comment vous avez vécu votre expérience avec ING Belgique. Votre avis nous aide à améliorer nos services chaque jour.
✍️ écrivez un avis
Welcome to ING Belgium
At ING, we believe that money should make your life easier, not more complicated.
That’s why we build simple solutions that help you move forward, your way and at your own pace.
Whether you’re saving, paying, travelling, buying a home or simply managing your day-to-day banking: we want to help you move forward with confidence.
Tell us how you experienced ING Belgium. Your feedback helps us improve our services every day.
✍️ Write a review
Contact info
Avenue Marnix , 1000, Brussels, Belgium
- https://www.ing.be/en/individuals/services/get-in-touch
- www.ing.be
3.8
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Super bank.
July 29, 2026
Unprompted review
Reply from ING Belgium
Hello,
Thank you very much for your 5 star review! We're delighted to hear that you consider ING a "super bank".
Feedback like yours is greatly appreciated and motivates our teams to continue providing the best possible service every day.
Thank you for your trust and for taking the time to share your experience.
Kind regards,
The ING Team
Excellent service!
July 30, 2026
Unprompted review
Reply from ING Belgium
Bonjour,
Nous vous remercions sincèrement pour votre évaluation de 5 étoiles et pour votre commentaire positif.
Nous sommes ravis d'apprendre que notre service a répondu à vos attentes. La satisfaction de nos clients est au cœur de nos priorités, et votre retour encourage nos équipes à poursuivre leurs efforts au quotidien.
Merci pour votre confiance et pour le temps consacré à partager votre expérience.
Bien cordialement,
L'équipe ING
modern banking
July 29, 2026
Unprompted review
Reply from ING Belgium
Hello,
Thank you for your 5 star review! We're delighted to see that you appreciate our modern banking services. We continuously strive to make banking simple, innovative, and accessible, so it's great to know we're meeting your expectations.
Thank you for your trust and for taking the time to share your feedback.
Kind regards,
The ING Team
Application
July 29, 2026
Unprompted review
Reply from ING Belgium
Bonjour,
Un grand merci pour votre confiance et votre évaluation 5 étoiles ! ⭐⭐⭐⭐⭐ 😊
Nous sommes ravis que notre application réponde à vos attentes. Votre satisfaction est au cœur de nos priorités et votre retour nous fait très plaisir.
Bien cordialement,
L'équipe ING
Reply from ING Belgium
Dear customer,
Thank you very much for your 5-star review and for your kind words.
We are delighted to hear that you found our service helpful and professional.
Your feedback means a lot to us and encourages us to continue delivering the best possible experience.
Kind regards,
The ING Team ⭐⭐⭐⭐⭐
Continuously improving App with robust…
Continuously improving App with robust and solid bank behind it.
July 28, 2026
Unprompted review
Reply from ING Belgium
Hello,
Thank you so much for your 5 star review! ⭐
We're delighted to hear that you appreciate the continuous improvements to our app, as well as the strength and reliability of the bank behind it. Our teams work every day to enhance our digital services and provide a secure, seamless, and user-friendly banking experience.
Your positive feedback means a lot to us and motivates us to keep improving.
Thank you for your trust and support!
Kind regards,
The ING Team
Its good and overall having a nice…
Its good and overall having a nice experience
June 9, 2026
Unprompted review
Reply from ING Belgium
Dear customer,
Thank you for your kind feedback! 🌟
It's great to hear that your experience with ING has been a pleasant one. We work hard to make banking as easy and comfortable as possible, so knowing that you're having an overall positive experience means a lot to us.
Thank you for your trust and for choosing ING. We're happy to have you with us and look forward to continuing to support your banking needs.
The ING Team 😊
Reply from ING Belgium
Dear customer,
Thank you so much for your 5-star review! 😊
We're thrilled to hear that you've had a great experience with our service. Simple comments like yours put a smile on our faces and remind us why we do what we do every day.
Thank you for your trust and for being part of the ING family. We look forward to continuing to serve you and making your banking experience even better!
The ING Team ✨
I really appreciate banking with ING.
I really appreciate banking with ING.
Fast and reliable...
July 24, 2026
Unprompted review
Reply from ING Belgium
Dear customer,
Thank you so much for sharing such a lovely review!
Reading that you appreciate banking with ING truly makes our day. We know how important it is to have services you can count on, so it's wonderful to hear that you've experienced us as both fast and reliable.
Your trust means a great deal to us, and we're grateful to be part of your banking journey. Thank you for choosing ING and for taking the time to share your experience with us.
Wishing you many more smooth banking moments ahead!
The ING Team ✨
Reply from ING Belgium
Bonjour,
Merci infiniment pour ce magnifique retour ! 🌟
Nous sommes ravis de savoir que vous avez apprécié notre service. Votre satisfaction est notre plus belle récompense et vos mots nous encouragent à continuer à donner le meilleur de nous-mêmes chaque jour.
Au plaisir de vous accompagner à nouveau chez ING.
Merci pour votre confiance !
L' équipe ING
Reply from ING Belgium
Bonjour,
Un grand merci pour votre avis 5 étoiles ! ⭐
Nous sommes ravis d'apprendre que vous êtes satisfait de notre service. Votre retour positif est une véritable source de motivation pour nos équipes, qui s'efforcent chaque jour d'offrir la meilleure expérience possible à nos clients.
Merci pour votre confiance et à bientôt !
Bien cordialement,
L’équipe ING
Reply from ING Belgium
Thank you so much for your 5-star review! We are delighted to hear that your experience was exceptional. Customer satisfaction is our top priority, and your kind words mean a lot to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again soon!
The ING Team
Peggy Steemans was super helpful and I…
Peggy Steemans was super helpful and I really enjoyed her support!
July 28, 2026
Unprompted review
Reply from ING Belgium
Hi
Thank you so much for your wonderful 5-star review! We're delighted to hear that the support you received was so helpful and enjoyable. Your kind words mean a lot, and we'll be sure to share your feedback with the team member involved. Thank you for choosing us, and we look forward to assisting you again in the future!
The ING Team
Great app and trustworthy company
July 27, 2026
Unprompted review
Reply from ING Belgium
Dear customer,
Thank you so much for your 5-star review! 🌟 We're delighted to hear that you find our app great and our company trustworthy.
Your support means a lot to us and motivates us to keep delivering the best possible experience.
Thank you for being part of our community!
The ING-team
Banking easiness
The fact I can do my main banking services and even some very specific actions within those services, fully digital and with great ease, is a big plus for me. I feel I'm in control of my banking and finance at the touch of a button
July 20, 2026
Unprompted review
Reply from ING Belgium
Hello,
Thank you so much for sharing your experience! 😊
We're delighted to hear that the ability to manage both your everyday banking needs and more specific services digitally is such a positive aspect for you. Knowing that our tools help you stay in control of your finances quickly and easily is exactly what we strive for.
Your feedback is greatly appreciated and encourages us to continue improving our digital banking experience.
Kind regards,
ING-Team
Great bank for all my financial needs!
July 24, 2026
Unprompted review
Reply from ING Belgium
Dear,
Thank you for your 5-star review! ⭐
We're delighted to hear that ING meets all your financial needs. Providing reliable, convenient, and customer-focused banking services is what we strive for every day, so it's wonderful to know we're making a positive difference.
Thank you for your trust and for choosing ING. We look forward to continuing to support you on your financial journey.
Kind regards,
Your ING TEAM
Very Good assistance from lise
Very Good assistance from lise. Really good person
July 24, 2026
Unprompted review
Reply from ING Belgium
Dear,
Thank you for your 5-star review! ⭐
We're delighted to hear about your positive experience with Lise. Providing friendly, professional, and helpful assistance is what we strive for, and we're pleased that Lise made such a great impression.
We’ll be sure to share your kind words with her. Thank you for taking the time to recognize her efforts and for choosing ING.
Kind regards,
Your ING TEAM
Reply from ING Belgium
Dear customer,
Thank you very much for your 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you had a great experience with ING. Your feedback means a lot to us and motivates us to keep delivering the best possible service every day.
Thank you for your trust and for choosing ING.
The ING Team 😊
Reply from ING Belgium
Hello,
Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We're so pleased to hear that you find our service excellent and appreciate the welcoming atmosphere we strive to create.
Making our customers feel comfortable and supported is something we truly value.
Thank you for your kind words and for being part of the ING community.
The ING Team
The best App
July 24, 2026
Unprompted review
Reply from ING Belgium
Hello,
Thank you for your fantastic 5-star rating! ⭐⭐⭐⭐⭐
We're thrilled to hear that you're enjoying the ING app.
Our goal is to make everyday banking as easy and convenient as possible, so it's wonderful to know that the app is meeting your expectations.
Thank you for choosing ING and for taking the time to share your feedback.
The ING Team
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