Inked Gaming Reviews 549

TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers consistently praise the high quality of the products, including playmats, binders, and other accessories, noting the crisp printing, durable materials, and excellent construction. Many appreciate the ability to create custom designs, finding the image quality on these personalized items to be outstanding and long-lasting. However, some people were dissatisfied with the response time from the company, reporting a lack of communication and updates regarding their orders. There are also mixed opinions regarding order fulfillment and delivery services, with some experiencing significant delays, unfulfilled orders, and issues with incorrect items or additional fees for international shipping.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality of the custom mats,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express significant frustration... See more

Response time

Consumers express significant dissatisfaction with response times. Many report sending multiple emails and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered during the hight of delays. The lack of communication was frustrating but when they did respond they were helpful offering a refund and helping me to change my order address. The final product... See more

Company replied

Rated 1 out of 5 stars

Similar to another poster, I also placed an order on June 9. It has sat in 'unfulfilled' status since. Despite multiple emails, chats, and other attempts to contact Inked Gaming, I have had zero respo... See more

Rated 1 out of 5 stars

Order placed 11/15/25. Estimated delivery of 12/1. As of today 12/5, no response to 4 emails, two text conversations and their phone number is disconnected. Textbook breach of contract and consume... See more

Rated 1 out of 5 stars

I live in Europe, 5 months to finally come , shipment cost me at least 30 euros, final product came without packaging or any paper anything really inside the box the shipped it... It's not worth it at... See more


Company details

  1. Manufacturer

Written by the company

We print custom gaming accessories like playmats, mousepads, dice bags, and more! Enhance your setup for Magic: The Gathering, Pokemon, Fortnite, and more of your favorite games without breaking your budget! Our products are top quality and designed by gamers for gamers so that you have the best setup you can that matches your style.


Contact info

2.8

Average

TrustScore 3 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Definitely worth any wait

I've ordered a few times from Inked, and while there was a slight wait on an order, the results have always been worth it; the playmates I ordered were vibrant, well made and most importantly were a hit with my friends (who they were gifts for). The one time I've reached out to customer service, the reply was quick and addressed all my concerns.

January 15, 2025
Unprompted review
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Reply from Inked Gaming

Thank you for the kind words and continued support! We’re so glad to hear that your playmats turned out vibrant, well-made, and gift-worthy. Delays aren’t ideal, so we truly appreciate your patience, and it’s great to know that our customer service team was able to take care of you when you needed it.

We look forward to helping you create more awesome gifts (or maybe one just for yourself) in the future!

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Rated 5 out of 5 stars

Always arrived on time

Always arrived on time, and playmate have held up great over the last 5 years. My go to mats are all inked gaming made!

May 26, 2025
Unprompted review
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Reply from Inked Gaming

Thank you for the fantastic feedback! It’s awesome to hear your Inked mats have stood the test of time. We’re honored to be your go-to for playmats, and we’ll be here whenever you’re ready for the next one.

Rated 4 out of 5 stars

Website is great and easy to use

Website is great and easy to use. Products are of great quality as always. Other than being a little bogged down/ slow with processing and shipping everything was good. Please note my purchase took place during a large sale, so some delayed processing was expected.

November 15, 2024
Unprompted review
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Reply from Inked Gaming

Thanks so much for the thoughtful review! We’re glad to hear the site was easy to use and that you’re happy with the quality of your order. During big sales, things can slow down a bit on the processing side, but we really appreciate your understanding and patience.

We’re working on improving turnaround times even during high-volume periods, and your feedback helps us stay focused on that goal.

Rated 5 out of 5 stars

The Absolute BEST 🙌

I'm a trading card group breaker and have used Inked Gaming for my breaker mats. I won't go anywhere else! Their work and communication is always top knotch!

May 16, 2025
Unprompted review
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Reply from Inked Gaming

It means a lot coming from someone in the breaker community! We're honored to be your go-to for breaker mats, and we’re proud to deliver the quality and communication you count on. We’ll keep bringing our A-game so you can keep breaking in style!

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Rated 5 out of 5 stars

Really Patient with my design

Inked Gaming was extremely helpful when I was getting my playmat printed. The bleed and resolution was a concern and we had to do multiple pass backs to get it just right.

They were very patient with me and prioritized my satisfaction of the design.

May 26, 2024
Unprompted review
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Reply from Inked Gaming

Thank you for the kind words! We’re really glad our team could work with you through the revisions and make sure you felt confident in the final product. Your satisfaction means everything to us, and we appreciate you trusting us with your playmat. Can’t wait to see what you design next!

Rated 5 out of 5 stars

Works perfectly

Works perfectly, this is a great site and I would buy again, and again lol… I got code almost instantly after payment

May 24, 2025
Unprompted review
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Reply from Inked Gaming

We appreciate the “buy again and again” energy! 😄 Glad your code came through quickly and that the experience was smooth. We’ll be here anytime you’re ready for the next round!

Rated 5 out of 5 stars

Have ordered two custom mats

Have ordered two custom mats, both came quickly and were great quality.

August 31, 2024
Unprompted review
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Reply from Inked Gaming

Thanks so much for the support! We’re glad to hear both of your custom mats arrived quickly and met your expectations. Looking forward to helping with the next one whenever you're ready!

Rated 5 out of 5 stars

Ordered playmats for christmas gifts…

Ordered playmats for christmas gifts last year, and while they were quite delayed, there was crystal clear communication and it was clear that circumstances were unprecedented and things have changed since

November 11, 2024
Unprompted review
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Reply from Inked Gaming

Thank you for your understanding and kind words. We know the delays last year were tough, especially around the holidays, and we’re grateful you recognized the effort we put into keeping communication clear throughout. We’ve worked hard since then to improve turnaround times and get things back on track.

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Rated 5 out of 5 stars

Great product

Great product. Helpful customer service when I made a mistake on my order and they corrected it with ease.

June 4, 2024
Unprompted review
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Reply from Inked Gaming

Thanks so much for the great feedback! We’re glad you love the product and that our team could help smooth things out when there was a hiccup with your order

Rated 5 out of 5 stars

custom mouse pad

Ordered a custom mouse pad. The image turned out great and I really appreciate the different size options. Would definitely order again.

June 12, 2024
Unprompted review
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Reply from Inked Gaming

Thanks so much! We're glad to hear your custom mouse pad turned out great and that the size options worked well for you. We’d love to help with your next one whenever you’re ready!

Rated 1 out of 5 stars

Delays and AI Crap Everywhere

I ordered a mat during their black Friday sale in November of 2024 and as of May 2025, it still hasn't shipped.

Furthermore, their selection of in-house mats are littered with bad AI art and there's no way of easily filtering out this garbage.

I WANT to like this store and support independent business owners but this feels like such a poorly managed operation.

May 26, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

We truly appreciate you sharing your experience. A six-month delay is completely unacceptable, and we sincerely apologize for the lack of follow-through and transparency on your order. That’s not the level of service we ever want to provide.
Your frustration with the site’s current art selection and lack of filtering options for AI-generated content is also valid. We're actively working on better tools for filtering and clearer labeling, and your feedback reinforces how urgent that need is. We know we’ve lost trust with some longtime supporters, and we don’t take that lightly.
If your order is still unresolved, please reach out directly to support@inkedgaming.com with your order number and include “Urgent: Unshipped Black Friday Order” in the subject line. We’ll escalate it immediately.



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Rated 5 out of 5 stars

Ordered a dice bag

Ordered a dice bag, but quickly outgrew it. Still one of my favorite bags. Great quality and beautiful prints.

December 18, 2024
Unprompted review
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Reply from Inked Gaming

Thanks for the great feedback! We’re glad to hear your dice bag is still a favorite! 😄 It means a lot to know the quality and print made a lasting impression. Whenever you're ready to size up, we’ve got you covered.

Rated 5 out of 5 stars

Mat was made to order and created…

Mat was made to order and created amazingly! Recommend.

July 15, 2024
Unprompted review
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Reply from Inked Gaming

Thanks so much! We're thrilled to hear your custom mat turned out amazing. We appreciate the recommendation and look forward to creating your next one!

Rated 5 out of 5 stars

Quality Every Time!

The customization on mats makes this the best experience I've had when it comes to my TCG adventure! I've come back time after time to make my mats for friends and family! The quality is amazing and the print comes out beautiful! Next playmat to create will be Yu-Gi-Oh!

June 19, 2024
Unprompted review
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Reply from Inked Gaming

This absolutely made our day! We love hearing that customizing mats has been such a big part of your TCG journey, and it’s an honor to help bring your designs to life for friends and family. Can’t wait to see what you come up with for your next Yu-Gi-Oh! playmat!

Rated 5 out of 5 stars

I purchased a stitched custom playmat…

I purchased a stitched custom playmat from Inked Gaming back in 2019. Still use it for every game, despite having dozens of others to choose from. Quick customer service, fast manufacture, easy customization and good price. Add fast shipping and I had a very good experience indeed.

May 26, 2025
Unprompted review
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Reply from Inked Gaming

It’s amazing to hear that your custom playmat is still your go-to after all these years, especially with so many others in your collection. We’re proud to have earned that spot, and it’s great to know the customization process, service, and shipping all came together to create a solid experience.

We’d love to help with your next one whenever you're ready!

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Rated 1 out of 5 stars

Lack of Communication

I have never placed an order with this company before, and I cannot guarantee I ever will. I placed an order in January. We are approaching the end of May and I still have not received it. Having delays, I understand, but the lack of communication is staggering. I reach out at either the beginning or the end of the month for an update. I have not received an email in over a month. I cannot even cancel if I want to.

April 18, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

We’re truly sorry for the experience you’ve had. Waiting since January without consistent updates is completely unacceptable, and we fully acknowledge that we’ve failed in keeping you informed. You should never be left feeling unheard or stuck.

While we've been working through major operational challenges, that doesn’t excuse the lack of follow-through. Please reach out to support@inkedgaming.com with your order number and include “Urgent: Order Status or Cancellation” in the subject line so we can get this resolved for you as quickly as possible.

Thank you for your patience so far, and again, we’re deeply sorry we’ve put you in this position.

Rated 4 out of 5 stars

The quality is worth it!

I've used inked gaming for a few years now to order custom playmats for my husband's magic. Although the most recent purchase was delayed a lot it was a one time experience. My previous orders were shipped relatively quickly and the quality is always worth the wait. My husband loves them and being able to send a custom picture to use makes it truly unique.

February 1, 2025
Unprompted review
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Reply from Inked Gaming

Thank you so much for the continued support over the years. Helping create something unique and meaningful for your husband’s Magic games is exactly why we do what we do. We look forward to helping you bring the next design to life!

Rated 5 out of 5 stars

Order was placed and took a while but…

Order was placed and took a while but they communicated along the way
Could have provided a few more updates but overall the wait was worth it the quality is amazing and looks just like the pictures
Will be ordering again

May 23, 2025
Unprompted review
Inked Gaming logo

Reply from Inked Gaming

Thanks so much for your honest feedback! We’re glad the final product lived up to expectations and that you felt the wait was worth it. We’re actively working on improving communication during longer production times, and your input is a great reminder.

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