Ink Express Reviews 

653
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. People consistently highlight the exceptional service, mentioning that the support team is always friendly and provides very helpful advice. Customers are also very pleased with the prompt delivery times and the secure packaging that successfully protects all products. Consumers frequently emphasize the great value and high quality of the items purchased, noting they work wonderfully every time. Some reviewers were not happy with delivery times, explicitly mentioning delayed shipping, missing products, or orders taking longer than expected to arrive. A few people also mentioned experiencing difficulties or losing money when trying to resolve unexpected problems with their orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and great value of... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Service

Reviewers mention positive feedback about service, highlighting consistently helpful assistance and efficient... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the products and inks.... See more

Staff

Customers report appreciation and satisfaction with the helpful and supportive staff. Reviewers consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value inks. Have been using Ink Express for a few years now after many frustrating attempts at using other company's inks for an Epson SX235W printer. Have tried ink cartridges from Tesco... See more

Rated 5 out of 5 stars

The Ink Express printer head cleaning fluid did the job where distilled water had failed. I inserted some kitchen towel under the print head and left the cleaning fluid on the head overnight. It took... See more

Rated 5 out of 5 stars

I have ordered many items from Ink Express over the years and have called customer services when I am unsure how to do something and the response is always professional and helpful. The items are alw... See more

Rated 5 out of 5 stars

For my very aged printer, I was very happy to be able to purchase refillable inks as this company have a large range. Ordered over the phone, no waiting and a helpful response, very reasonable price,... See more


Company details

  1. Printing Equipment Supplier
  2. Paper Distributor
  3. Printer and Scanner Store
  4. Printing Equipment and Supplies
  5. Scrapbooking Store
  6. Toner Cartridge Supplier

About Ink Express

Written by the company

As specialists in inkjet and dye sublimation supplies, Ink Express is a Midlands based printer and ink supplier. As one of the UK’s largest providers of quality compatible ink cartridges, toner cartridges, photographic paper, CISS and RIC our prices are consistently competitive without sacrificing quality.
Shop inkjet supplies
Ink Express specialise in Dye sublimation supplies for the personalised gift and promotional markets. We offer Sublimation printers, sublimation ink, sublimation paper and accessories. We also offer a wide range of popular sublimation blanks!
Shop sublimation supplies
With 30 years of experience in the print industry our team provides expert knowledge and customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

653 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(653)

101 reviews in the last 12 months

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Rated 1 out of 5 stars

Slow delivery

Have used you before and been very happy. However this time i ordered ink and I think I requested first class delivery. This is now the 6th day after it was ordered and it has not arrived. And it was really needed for a financial issue requiring a hard copy. Very disappointing and I really hope it is here tomorrow although I will have to buy elsewhere today. I appreciate it may be the fault of Royal Mail but at the very least you may wish to advise possible customers of issues or complaints of this.

June 30, 2025
Rated 5 out of 5 stars

First class,you speak to a very helpful…

First class,you speak to a very helpful HUMAN no robotic voice asking you to press buttons! I asked for my order to be dispatched after my holiday dates and this was delivered on the date I requested. I have used this company twice now and have no hesitation in recommending them.

June 27, 2025
Rated 5 out of 5 stars

One Phone call

One Phone call - job done!
I RECOMMEND THESE GUYS 100%
Having ordered a product online I waited two weeks for it to arrive. I was disappointed and wrote a '1 star' review BUT...when I called Ink-express Sian apologised for the delay and immediately found the reason for it. She was then extremely helpful in sorting it out and explaining what I needed to do to get my printer working again. If I had called sooner it would have helped!!! My bad!!!!
ONE CALL JOB DONE!!
Thank you

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Pigment Ink for XP8700

I bought a set of pigment inks for my Epson XP 8700
with some matte paper.
Having installed the inks and printed using the pigment inks on the Ink Express paper I have had really good results.
The advice I was given prior to purchase was second to none. So helpful, I rang for a short while and had no reply, within minutes I received a call back apologising for missing the call. I placed the order before midday and received the package at 3pm next day.
I have bought refillable cartridges and ink from Ink Express in the past and have always had great products and service from them. My favourite company, will be returning .

April 7, 2025
Unprompted review

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