Ordered the inner city 365 Pro on Saturday evening and it was delivered Tuesday morning which was brilliant. I had a problem with the folding mechanism. I rang the shop for assistance and the staff st... See more
Company replied
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Great store, good delivery, nice service. They had the product in stock and delivered it on the same day. About the product “Fiido D3 Pro”, it’s a good e-bike for the price, even though a bit soon to... See more
Company replied
Excellent from start to finish. Good phone support and advice pre purchase, fast delivery, very happy
Company replied
Really poor customer service. Enquired about an E bike on the CTW scheme. Following a number of back and forth emails trying to gather the relevant information about a particular bike I was keen on, I... See more
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Company details
Written by the company
Inner City Scooters is a trusted specialist in electric scooters and e-bikes, offering manufacturing, retail, repairs, and servicing all under one roof. Conveniently located in Fashion City, Ballymount, Dublin, we are dedicated to providing top-quality models, expert guidance, and exceptional customer care, making urban commuting stylish, efficient, and eco-friendly. Since our establishment in 2020, we have become a leading provider of electric scooters and bikes, focused on delivering innovative, high-quality, and sustainable transportation solutions for modern commuters.
Contact info
Unit 19B, Fashion City, Ballymount Rd Upper, Dublin 24, D24 YT68, Dublin, Ireland
- +353 01 263 5707
- Info@innercityscooters.com
- www.innercityscooters.com
3.7
Average
63 reviews
Replied to 23% of negative reviews
Typically replies within 1 week
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Staff very helpfull and quick turn around with scooter repair.
Staff very helpful and had had very good knowledge of scooters and bikes.
April 4, 2026
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Strongly recommend
I have used this company twice, and it was a great experience, reasonable prices, availability, trust and the nicest personal I have encountered.
April 2, 2026
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All very friendly.No issues.Perfect.
March 31, 2026
Reply from Inner City Scooters
Thank you so much Sylvain
This was my third bike I purchased from…
This was my third bike I purchased from Inner City Scooters and if I need another one then this is the place to go, the staff are all friendly and very helpful, the prices are a very competitive and even lower than most other places, I would highly recommend checking them out if you need a bike
March 31, 2026
Reply from Inner City Scooters
Dear David, Thanks a million for your continued support!
Excellent from start to finish
Excellent from start to finish. Good phone support and advice pre purchase, fast delivery, very happy
March 27, 2026
Reply from Inner City Scooters
Thanks so much Sarah
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Brilliant place to deal with always…
Brilliant place to deal with always looks after my son scooter
March 9, 2026
Reply from Inner City Scooters
Dear Rachel,
Delighted to hear , always happy to look after.
Beware of shop
Beware of shop. Got a quote over phone and then they charge more than double the amount. Also told not to do any additional work without confirmation, but still went ahead and did the work.
March 24, 2026
Unprompted review
Reply from Inner City Scooters
Hi Anita, we’re really sorry to hear this.
Please share your order details at info@innercityscooters.com or contact the shop directly — our manager will review this and give you a call to resolve it.
They email back really quickly when I…
They email back really quickly when I reach them for a question about my item that had to be delivered and helped me a lot
March 16, 2026
Reply from Inner City Scooters
Thanks so much Lucía!
Really appreciate your kind words!
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B2W in my case everything is without a…
B2W in my case everything is without a problem except for the lack of a helmet in stock. I recommend it anyway.
March 13, 2026
Reply from Inner City Scooters
Thanks so much Eryk! 😊
Glad everything went smoothly
Brilliant customer service
Brilliant customer service, really quick with repairs dropped it in on a Saturday and had it back by Tuesday
February 18, 2026
Reply from Inner City Scooters
Thank you so much Kyle for the review
Great store
Great store, good delivery, nice service. They had the product in stock and delivered it on the same day. About the product “Fiido D3 Pro”, it’s a good e-bike for the price, even though a bit soon to judge completely. The bike doesn’t go anywhere near the range informed, that’s a downside, not too bad though.
March 6, 2026
Reply from Inner City Scooters
Glad to help you Priscilla.. Thank you so much
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Reply from Inner City Scooters
Dear Patrick,
Thank you for your feedback — we’re really sorry to hear about your experience with the battery life on the 365 Scooter.
Battery performance can vary based on usage, terrain, rider weight, and charging habits, and we understand how frustrating it can be if it isn’t meeting your expectations. We’d love to help you look into this further and see what options are available to you.
Please feel free to reach out to our support team directly at info@innercityscooters.com or +353 01 263 5707, and they’ll be happy to assist you
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