Informative, friendly, professional.
An excellent delivery experience. Accurate tracking and delivery estimates. Package was handled carefully. Driver was friendly and informative. Couldn't be happier!
February 20, 2026
Unprompted review
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Wait several weeks for delivery
Wait several weeks for delivery, attempts delivery at wrong post code despite being given the correct post code, wants to attempt redelivery 7 days from now...
November 17, 2025
Unprompted review
No advance notice given of delivery…
No advance notice given of delivery date. I got notice 2.5 hours before delivery at 5am, at which point i was asleep. Unprofessional courier company. Have passed feedback to herman miller as they should use a more competent courier.
June 24, 2024
Unprompted review
Unresponsive
Ordered through Herman Miller, saw I’d be able to choose a later delivery date to make it more convenient. When I got the tracking info, they said to email them to delay the shipment. I emailed them, they never replied. Showed up when I wasn’t home. Very inconvenient.
November 8, 2023
Unprompted review
Brilliant Service
I've had the pleasure of dealing with Inplace a handful of times now, through purchasing office furniture from Herman Miller. It's been a 5-star experience each and every time. Always super friendly and helpful drivers. Special thanks to Andy!
July 11, 2023
Unprompted review
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5 Star Service
Ordered a Herman Miller chair. Tracking from InPlace was precise, and the driver (Piotr) was very professional and friendly. 5 star service.
August 26, 2022
Unprompted review
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