I have been a loyal customer for years because of the quality product and affordable prices, but it’s their customer service that really sets them apart. I was in a bind while traveling and reached ou... See more
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See what reviewers are saying
I have purchased products from In Sense Botanicals, for several years, and have never once been disappointed. If you are looking for excellent kratom, and super fast shipping, In Sense is the place to... See more
Company replied
I'm happy to see that InSense was able to set up an affiliation with Waave. I've always loved working with InSense, but it was difficult to coordinate payments for a while, and I had to find a differe... See more
Company replied
I feel so confident every single time I order, (monthly now for years)that the product will be the best quality or surpass my expectations and that it will arrive quickly or sooner than I expected.... See more
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Company details
Written by the company
Our Botanicals and Kratom are fresh, clean & filler-free. We go above & beyond to make sure that the products we offer are top-quality, starting from when its grown, to when we import it directly from Indonesia, to when it arrives on your door step. We follow cGMP standards, always! We pride ourselves on good customer service...always.
Contact info
PO BOX 2305, 95667, Placerville, United States
- 530-644-0456
- store@insensebotanicals.com
- www.insensebotanicals.com
4.8
Excellent
144 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product and fast service
January 16, 2022
Reply from In Sense Botanicals
Thanks Teo! We love and appreciate our customers :)
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In Sense always keeps me up to date…
In Sense always keeps me up to date with their sales and other promotions. Good prices. Great variety of strains.
January 13, 2022
Unprompted review
Reply from In Sense Botanicals
As should every Vendor! Thank you for your loyalty. :)
10/10 Would Recommend
Great company! Always kind and very helpful with orders, super fast shipping, and great selection with frequent specials/deals. They are my go to place!
January 11, 2022
Reply from In Sense Botanicals
Hey Eli, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right!
Liked everything I got
Liked everything I got. I think I like the chocolate borneo sample the most, Thank you! Great prices, shipping was really fast
Happy repeat customer
January 3, 2022
Reply from In Sense Botanicals
Hey Adam, we appreciate the outstanding review and are glad we could be of service. We look forward to serving you again!
Reply from In Sense Botanicals
Kara, you rock! thanks for the 5 star review!
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Great company
Great company. They are fast and friendly and always available. I won’t use anyone else!
January 1, 2022
Reply from In Sense Botanicals
Thanks Morgan. We’re thrilled that you were satisfied with our services. Your feedback is appreciated!
This is the best company out there
This is the best company out there. My delivery took just ten days to get here ( yes outside the us AND during the busiest postal season of the year) Not to mention the holiday deals they were running. I actually bought more than I did my last order and it cost less! The In Sense team was helpful, insightful and friendly as always. They labeled my product discretely as well, which is incredibly important due to my line of work. If you order from anywhere else, you're wrong. I'm not a bot or a paid promoter, I'm just that satisfied of a customer.
-Dino
December 31, 2021
Reply from In Sense Botanicals
Thank you Dino for your kind words. Each and every customer is important to us. Our group of friends has been growing from those that want Good quality at a fair price, after all....what good does it do if no one can afford it. Thank you Dino!
Amazing products at great prices
Amazing products at great prices, customer service is superb and fast.
December 28, 2021
Reply from In Sense Botanicals
Thank you so much for the 5 star review! We love and appreciate our customers.
Quick
Quick, efficient and hassle free ordering and customer service with prompt delivery!
December 15, 2021
Reply from In Sense Botanicals
Hey Michael, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
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The best place for quality kratom
The best place for quality kratom at great prices. I just got the rise and shine blend and I love it!
December 8, 2021
Reply from In Sense Botanicals
Hey Laquetta, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Always great to deal with!!
Always great to deal with!!! Rebecca is always so helpful, and I thank you for always helping me out
December 7, 2021
Reply from In Sense Botanicals
Thats our job, to help all as much as we can. Thank you for letting others know how we are with each and every customer. :)
Phenomenal
One of the most phenomenal and trust-worthy vendors of this unique industry.
Thank you for your life-changing products.
Be well.
December 7, 2021
Reply from In Sense Botanicals
Thank You, we see you are one of our longer term customers that continues to buy our great products, because when we created this company, years ago, consistency was one of the hardest challenges. Though our hard work and sampling of many suppliers, we finally found some that were of the same mind as us. Thank You for your loyalty.
Awesome customer service
I’ve been ordering from Insense botanicals for a few years. If ever I have an issue with anything Rob or Rebecca helps me out right away no questions or complaints. Awesome people!!!
December 4, 2021
Reply from In Sense Botanicals
Thank you, customer support is very important to us. We like keeping people happy.
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Fast service
Fast service, friendly people, product was as described, no surprises, no complaints! Thank you!
December 4, 2021
Reply from In Sense Botanicals
Thank You! You have been a long term customer and we love helping everyone. Thank you for your kind words :)
Best product on the market PERIOD
Rob and his crew have served exceptional product and customer support for years. I have been shopping this site exclusively for 5 yrs now and have zero plans of shopping elsewhere. They take their busines serious and treat their customers first rate.
December 3, 2021
Reply from In Sense Botanicals
Thank you. Loyalty comes for us, from doing the right thing.
Happy to shop at your site.
I was happy to order from you guys. I do not quite understand the extra step for purchases. However, considering there was an issue just days after I ordered, it was nice to know my info was somewhat protected.
November 24, 2021
Reply from In Sense Botanicals
The things any Kratom Vendors have to do nowadays just so their customers can make credit card purchases can be different at times. Even with the extra steps, we try to always make it worthwhile to our customers. Thank you, we are glad you enjoy our products.
Botanical removed from cart because…
Botanical removed from cart because unavailable I contacted them to see what was up got instructions and it got shipped same day and arrived quickly. Good products good prices.
November 19, 2021
Reply from In Sense Botanicals
We are glad we still had enough to help you in your time of need.
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I highly recommend In Sense Botanicals
I highly recommend In Sense Botanicals. I have referred this company to all of my friends because they have the BEST products and excellent service.
November 19, 2021
Reply from In Sense Botanicals
Thank you, we love it when our customers take a minute to share their opinion of us, that's what keeps us here!
Never disappointed with these guys.
November 18, 2021
Reply from In Sense Botanicals
Cristen, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Great Service, Always
Quick Shipping, Always a Sale Happening, My Questions Always Answered. Always the real thing! Never a glitch and never a problem.
November 18, 2021
Reply from In Sense Botanicals
Hey Mark, You rock! We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
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