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Rated 5 out of 5 stars

Excellent company to deal with. Always responded to emails in quick time - thank you Jason. The RoundLock cyclinder lock and 16mm Protector chain are fantastic products. No hesitation is dealing w... See more

Rated 5 out of 5 stars

Following a 1 star (would have given zero if I could - see my review) experience with Almax Security Chains, I ordered a Pragmasis Protector 19mm and matching RL21A lock from Insight. Excellent commun... See more

Rated 5 out of 5 stars

I ordered some Bird Gel from Insight, over the phone in the early afternoon. The call was answered virtually immediately, the person I spoke to clearly knew and understood their product range.... See more

Rated 5 out of 5 stars

I placed an order on Sunday evening and my order was delivered at dinner time on Tuesday. The delivery man was the height of politeness and the parcels were in pristine condition. The contents wer... See more

Company details

  1. Security Equipment Store

Information provided by various external sources

Insight Security, UK security product manufacturers and distributors - your 'One Stop Security Shop' – delivering Best Value, Proven security products with FREE expert advice and our 14 day No Quibble - Money Back Guarantee


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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Rated 5 out of 5 stars

Clare - really helpful and efficient

We got the Razor Channel "U" Profile painted in the colour of the stonework and installed it on the vulnerable sections of the flat roof. It actually looks good and Clare at Insight was really helpful in taking back an early sample that we bought for evaluation.

May 23, 2014
Unprompted review
Rated 4 out of 5 stars

Very friendly responsive company, some website issues.

Items arrived as described and on-time. Had to telephone my order through because there were website issues (at their end I believe) which prevented me from completing the order on-line.
Telephone ordering service was very friendly and efficient - nothing to complain about there :-)

May 13, 2014
Unprompted review
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Rated 5 out of 5 stars

Wonderful service.

Very fast response to all email questions. Shipment to Poland right after payment via UPS, next day delivery. I strongly recommend Insight Security.

April 30, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant, friendly service, highly recommended

Clare was very helpful, as per usual the last box of the product had been used and no one told me so we needed more asap, Clare arranged this in no time at all, I would have no reason to use anyone else, thank you very much and a massive gold star for Clare!

April 30, 2014
Unprompted review
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Rated 5 out of 5 stars

Good professional company

I have dealt with similar CCTV companies before and I found this one actually knew what they were doing,reasonable prices to,good knowledge on the computer, ipad, and iPhone connectivity to.

April 14, 2014
Unprompted review
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Rated 3 out of 5 stars

The service was better than the product.

I bought two convex security mirrors, one with a wall mounting bracket. The price was good, the service was good, the wall mounting bracket was useless. It didn't tighten firmly and had to be replaced by a rawlplug. It would have been much cheaper and less frustrating just to have used the rawlplug in the first instance.

March 11, 2014
Unprompted review
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Reply from Insight Security

Hi George,

Thank you very much indeed for your feedback, I thank you for praising our service, but am saddened to hear that the product did not live up to your expectations.

If you want to send your mounting bracket back, we would be very happy to refund or replace it as we operate a 7 day money back guarantee. If you had contacted us to inform us that you had experienced problems, we might have been able to put it right before you wrote your review.

One of my team will give you a call today to see what is the best option is for you.

We thank you for your purchase and look forward to seeing you again, if we can offer any advice in the future, do feel free to give us a call as we are always happy to help.

Many thanks

Chris Nicholls

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Rated 5 out of 5 stars

Excellent product and customer service

These are the second set of security bars I've ordered from Insight Security and they really are a very well made and easy to fit product. Perfect dimensions allow the handles on my double glazed window to clear the bars when opening. Next day delivery. Make sure you order their cross supports to prevent a determined burglar using a jack to bend the bars. One thing Insight could do to improve the product would be to make it available in a few other colours. I have brown wooden windows so have to spray paint brown to blend in. Not a big job but would be happy to pay a bit extra if I could get them in brown even as a special order.

February 8, 2014
Unprompted review

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