For our online store the basic functions are working reasonably well. However I have few suggestions for the instamojo leadership team: - Establish a customer forum where customers can come t... See more
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Instamojo is one of the worst payment gateways we have used. While collecting payments is easy, getting our own money out is a nightmare! Payouts are delayed for no reason – no clear explanatio... See more
Very bad customer service and support team. My advice dont use this payment gateway service. all commitments are fake which is shared buy customer care team and back-end operations team. They w... See more
I have taken the online store membership for a trial basis for one month. After making payments, they ask me for KYC, i update the KYC. then i get an automated message saying that if i am raising my... See more
1.6
Bad
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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this is froud company Take money from…
this is froud company Take money from people after that they say that payment is not updated
October 21, 2020
Unprompted review
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Worst Company to Survive even in 2020
Wish to have a bad day? Just contact Instamojo support team. They will ensure you see the worst day ever in your life. Such a 3rd class company with zero support for customers. Yet, these morons charge 10% commission for digital products as if it is their hard work. Zero transparency and worst ever customer care support. They are running their support team with uneducated stupids who don't even know ABC of Instamojo. On top of it, they need 60-90 minutes just to initiate live chat with you.
October 21, 2020
Unprompted review
Very bad customer service and support…
Very bad customer service and support team.
My advice dont use this payment gateway service.
all commitments are fake which is shared buy customer care team and back-end operations team.
They were not share any policy related information.
My finally suggest please dont use instamojo.
i have facing problem many more times and i have a opology mail from instamojo team end.
my account was frezee due to create mistake by instamojo team.
there are very-2 poor service if you use this payment gateway your money was losted.
September 29, 2020
Unprompted review
Pathetic service and support.
Pathetic service and support.
Cry your eyes out if you take their services.
Do anything in life but don't use Instamojo.
September 25, 2020
Unprompted review
its a good payment gateway and user…
its a good payment gateway and user friendly interface. but support is very bad. and sometimes you can loose your money by using there gateway. as i paid a company through instamojo and the company didnt provide me service. i contacted instamojo but they are not able to solve the problem.
August 22, 2020
Unprompted review
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ITS A SCAM
its a scam i had paid money through this website and the party on other hand asked me to approach them they kept on asking me for confirmation fo refund and i kept on replying yes they ate my money
July 29, 2020
Unprompted review
World third class support team no answer no reply
Instamojo hire only payment collection team not support and helpdesk team.
If you need support
Its support team drinking beer no buddy heare
July 26, 2020
Unprompted review
Instamojo is Big SCAM in India
Instamojo is Big Scam in India. Never pay back the money. They hold and never respond in email or a phone. Read Google Review Before using. Except their Employee no one have given more than 1 rating
March 7, 2018
Unprompted review
Scam: They Hold Seller Money & Don't Respond to Calls or Mails
Scam: They Hold Sellers' Money & Don't Attend Call. If you argue with them even for their mistake, they will stop answering your calls.
They act friendly answering you in all their channels, but after you made some money from buyers, they will just hold it and stop talking to you, make you feel like a low level person.
May 7, 2017
Unprompted review
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