Le spam a la fin de la commande, qui semble cautionne par interflora est tres deplaisant (16.87 EUR de remise, et 21 EUR par mois ensuite) - Vraiment????
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Le spam a la fin de la commande, qui semble cautionne par interflora est tres deplaisant (16.87 EUR de remise, et 21 EUR par mois ensuite) - Vraiment????
Company replied
A good selection of elegant and enchanting flowers. I was grateful that the pages were translated from French to English but, unfortunately, half way through, the site went totally into French. I wa... See more
My French is weak but very nice selection of flower designs + greeting cards. I had trouble at the end with the system because it tried to connect me to an account (I live in Germany), creating s... See more
Super happy to find this option Bouquet de Chocolats since my collegue has some allergies :)
Faites livrer un bouquet de fleurs, 7/7, en France et à l'étranger, avec les artisans-fleuristes Interflora. Quelle que soit l'occasion n'hésitez plus: Dites-le avec des fleurs !
Written by the company

France
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wait for order half day at home. Was cancelled 10 minutes before last time of delivery! Ruined birthday present. Not replied for all mails and messages! Totally disapointed.

Reply from Interflora.fr
It was great even though I’m American and I could barely understand the language. I’m doing long distance right now with my girlfriend and I’m so glad u guys can help me get her flowers for our anniversary
Our daughter was so happy to receive the flowers ! They were delivered the same day that they were ordered, beautiful blooms in excellent condition. Thankyou so much!!!
Package was damaged during delivery apparently and did not arrive on the delivery date selected. Very disappointed.
Excellent service, and the flowers are beautiful. They have given my beautiful girlfriend a smile time and time again.
Very good communication throughout process and recipient very pleased with it
Too bad the time slot was really too wide got me scared. Yet the bouquet was on time for the funerals . Trust the shop to provide a sweet bouquet
J’ai reçu la photo du bouquet par la destinataire j’ai donc pu constater que tout était conforme à la demande !
Le bouquet correspondait à la photo du site et respect du créneau de livraison
Im very disappointed to receive my invoice today without the almost $15 reduction for delivery.
The roses sent to my mom-in-law were beautiful. I had been searching for a gift for her but couldn’t find anything. Then, today on her birthday, an Interflora ad popped up, and luckily, you offer delivery in under 24 hours. Thank you! You made Mom really happy! ❤️❤️❤️
The web is not working properly and I am not sure if I made my payment. It takes too long to complete the orders
The delivery was not made because interflora could not contact the recipient.
I would like the delivery to be made without contacting the recipient. Please delivery it to the front door of the house and leave it there if the recipient is not home.
1) le bouquet « d’exception » etait horrible et pas du tout au niveau du prix payé
2) j’ai recu une cinquantaine de emails de confirmation de livraison de votre part
Hello there,
This is not what I was expecting from you, firstly the delay, and secondly you guys said you are going to recover the delay by making the bouquet more beautiful, and bigger.
How can you send someone who paid almost a 100€ a dead, and rusted roses. What is this?
I got the pictures but no where to add them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.