Interflora.ie Reviews 

8,583
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 694 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient and timely delivery service, noting flowers often arrived as requested. Many are delighted with product quality, describing bouquets as beautiful, well-presented, and frequently exceeding expectations. The overall service, including easy ordering and clear communication, is highlighted as excellent. However, some customers noted issues with delivery, such as non-delivery or unexpected communication spoiling surprises. A few also felt product quality was inconsistent, with bouquets not always matching website images or having a shorter lifespan. These experiences led a minority of reviewers to express dissatisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising prompt and efficient... See more

Product

Consumers generally express satisfaction with the product, particularly praising the beautiful presentation... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy, convenient, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and a strong intent to use... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing delight over the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(8,583)

691 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a Bouquet of flowers for my…

I ordered a Bouquet of flowers for my sister in California They arrived on the day I asked for exactly the ones I picked in a vase and my sister was delighted with them and so was I thank you so much Sincerely Nuala Richmond

June 7, 2026
Rated 5 out of 5 stars

I was sending flowers to a friend in…

I was sending flowers to a friend in another country. Process was seamless, I was sent photo of bouquet once delivered to her doorstop. Flowers were good value for money. My friend was happy, I was happy. 5 stars.

June 5, 2026
Rated 2 out of 5 stars

The product for fab but it was…

The product for fab but it was delivered on the wrong day. I was sure I put the 9th June for delivery but it was delivered on the 2nd.

June 3, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Barbara, I am sorry to hear your flowers were delivered on the incorrect date. I have sent you a separate e-mail to resolve this for you. Best wishes Jo

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, delivery service was great, arrived in the time frame requested, flowers are still going over a week later, ordering was easy, had pre-ordered as I was on holiday, notifications of the process received in timely manner

May 26, 2026
Rated 2 out of 5 stars

Flowers delivered were not the same as…

Flowers delivered were not the same as what was ordered

May 29, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi ND, this is really disappointing to hear. Each bouquet is made bespoke, using the freshest flowers the florist has available. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number, and a photo of the flowers.
Kind regards
Katy

Rated 1 out of 5 stars

Flowers were delivered to the wrong…

Flowers were delivered to the wrong house and she didn’t get them until tuesday

May 29, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Seraphina, this is disappointing to hear. I've sent you an email discussing your concerns further.
kind regards
Katy

Rated 1 out of 5 stars

Avoid! SuperValu and Lidl bouquets are far better quality.

The surprise was ruined by the driver texting the recipient of the flowers instead of texting me.
The flowers were not worth it. I expected more for a bouquet that cost €65. It looked absolutely nothing like the guide photo in terms of how full the bouquet was meant to be. The colours were there, but still looked thrown together with little or no effort, with flowers that were rejects from something else. To be honest a €12 bunch from SuperValu would have looked better… The €7 bunch from Lidl that was received from her partner actually lasted longer. The 3 roses in this order had begun wilting in the box.
Will not order again. Absolute rubbish and do not recommend what so ever!

May 29, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Julie, this is really disappointing to hear. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number Kind regards Katy

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