Interflora.ie Reviews 

8,599
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 704 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting efficient and timely deliveries. Many appreciate being kept informed with updates and even photos of the delivered products. People are consistently thrilled with the beautiful and well-presented flowers, often noting their quality and how delighted recipients are. However, some customers also noted concerns regarding delivery timing, with flowers arriving later than expected and occasionally spoiling surprises. Additionally, a few people mentioned that the actual bouquets received did not always match the online photos, appearing less full or different from what was advertised.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Product

Clients share positive opinions on product, with many reviewers delighted by the beauty and presentation of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy,... See more

Service

Consumers find service to be positive, with many describing it as brilliant, excellent, and efficient from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing delight with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave it 4stars because it wasn't delivered until 2pm and I wanted to surprise my wife for our 50th anniversary and I had to tell her and itruined the surprise but she was delighted with the flowers.... See more

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more

Rated 5 out of 5 stars

I ordered a bouquet for my friend's 60th last week. Interflora were brilliant. Kept me informed of what florist shop was making up the bouquet, when it was out for delivery and when it was delivere... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(8,599)

709 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful and the flowers were…

Extremely helpful and the flowers were delivered very quickly. Also, my friend who the flowers were for wasn't at home when the flowers arrived and they offered to drive to where she was to deliver the flowers. The Bouquet of flowers was absolutely beautiful and it made my friends day.

May 27, 2026
Rated 5 out of 5 stars

Excellent experience from Interflora.

I had ordered flowers from Interflora as a surprise for a work colleague departing one of our internal Teams. I was very pleased with how efficient and easy the whole process was from start to finish. Unfortunately I discovered that there was an error in the delivery address and I was able to get this rectified by the online support desk in next to no time. Kudos to them to say the least. They really took care of the whole issue without any issues and notified the florist delivering the bouquet to the changes so the delivery was seamless and without any delays on the day of the delivery. Great job all around by all. I'd have no hesitation in ordering again and I'll definitely recommend this service to friends and family.

May 27, 2026
Rated 1 out of 5 stars

Really poor- flowers wilted

Really poor- flowers wilted. No cards for 2 of the flowers despite request which meant nobody at reception knew who the recipients were. Then you get spammed with multiple emails post order. Very poor service. Won't be using again for our Company.

May 24, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Conall, I'm sorry to hear the flowers were poor quality. So I can investigate this further if you would please contact us at https://www.interflora.co.uk/page/contact along with your order number, and a photo of the flowers I would be happy to look into this for you. I can see one of my colleagues received a email regarding the messages and has delt with this separately.
Kind regards
Katy

Rated 5 out of 5 stars

Mistaken Order

I made a mistake on the order and called the flower shop. They not only helped me out but were extremely pleasant. They went above and beyond my expectations.

May 26, 2026
Rated 1 out of 5 stars

Flowers didn’t look like they were…

Flowers didn’t look like they were worth the large bouquet amount.

May 26, 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Deirdre. I am sorry to hear of your disappointment. If you would like us to look into this further for you please contact us at ttps://www.interflora.co.uk/page/contact along with your order number and a photograph of the flowers. Kind regard. Sue.

Rated 1 out of 5 stars

Purchased flowers for international…

Purchased flowers for international delivery.

The flowers were never delivered and I’m still following up with support a week later with only 1 response so far.

This is very poor and my order still has not been fulfilled nor have I been given a refund

May 24, 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Elaine. I am sorry for your disappointment. I see we have sent you an email with resolution included. Kind Regards, Sue.

Rated 1 out of 5 stars

I ordered flowers for my best friends…

I ordered flowers for my best friends 40th! She had gotten other ones from a petrol garage as presents that looked better than what she received from me! She sent pictures! Definitely not worth the money!

May 25, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Ruth, this is really disappointing to hear that your gift was poor value. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number and a photo of the delivered bouquet. Kind regards, Julie

Rated 3 out of 5 stars

Smaller arrangement than ordered

The delivery was excellent, on time and correct. I purchased an extra large bouquet. I was sent a photo after they arrived. This was definitely not 70 euros worth of flowers. It was a standard bunch. I was xtremely embarrassed. It so skimpy. This is the 2nd time this has happened with the same florist.

May 22, 2026

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