International Van Lines  Reviews 

502
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff for being professional, responsive, and handling fragile belongings with exceptional care during the entire move. Consumer feedback shows that the team communicates clearly, works efficiently, and ensures everything is organized properly from start to finish. However, some people mentioned frustrating issues regarding significant delivery delays, poor communication, and missing belongings from shipments. A few other reviewers also felt dissatisfied when unexpected extra fees appeared throughout the moving process. Some customers also noted that getting helpful support or resolving item damages afterward was particularly difficult for them.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the staff as professional, fast,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising timely arrivals,... See more

Price

Users describe ambiguous interactions with price, as many consumers find the rates very reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was great from start to finish. The team was professional, responsive, and made everything easy to understand. They kept me updated throughout the process and answered all my questions q... See more

Rated 5 out of 5 stars

Their staff communicated clearly throughout the process, provided a fair quote, and delivered on schedule. The movers handled my items with care, and everything arrived in good condition. Overall, the... See more

Rated 5 out of 5 stars

EXCEPTIONAL! I had a hard time finding someone to handle my items with the utmost care through the long distance move. When I called and worked with International Vans Lines they had been more than pr... See more

Rated 5 out of 5 stars

I always dread moving because of the amount of time it takes to move each piece of my furniture. With Van Lines, they were prompt, professional and made me feel as ease as they moved everything I had.... See more


Company details

  1. Shipping Company
  2. also in
  3. Car Accessories Store
  4. Moving and Storage Service

Written by the company

International Van Lines offers local, long-distance, and international moving services to over 150 countries.


Contact info

3.8

Great

TrustScore 4 out of 5

502 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(502)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

I used International Van Lines for my…


I used International Van Lines for my recent move to a two-bedroom apartment. I also paid for full packing and storage for a few weeks while I got settled in my new place. The movers were very friendly and funny. They did a great job and worked their butts off in the heat. I was very grateful for the outcome of my move and highly recommend IVL to anyone looking for an out-of-state moving company.

April 1, 2025
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Rated 5 out of 5 stars

Recently Moved.....

recently moved to SC from CA and hired IVL to oversee the move and pack our stuff. They gave me a reasonable cost and had the best reputation out of all of the movers we looked at. They made the process very easy and I am happy to leave them a 5-star review. 

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

This is my second time using IVL for a move. The first time, they did a great job, so I decided to hire them again. They showed up on time, packed well, and ensured the job was done in the promised time frame. I had no damage or problems with the move, so they got five stars from me and my recommendation.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Successful Move

I recently moved from Chicago to Las Vegas about 4 months ago. I was referred to by a friend to International Van Lines and I can honestly say I do not regret it. I planned moving my apartment alone, but decided to give them a try. The price was fair and the movers worked very efficiently and quickly. I would also like to add that the time frame I was given for my items to arrive was better than expected. I would definitely recommend and even use again myself if I have to!

February 10, 2025
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Rated 5 out of 5 stars

Phenomenal performance!

I hired International Van Lines in April when I moved from West Virginia to Florida and they did a phenomenal job! They came and packaged everything I own up nice and neat, loaded it and drove it straight to me! Everything was taken care of with great care, They made sure not to damage anything! The price was great and they were able to come at the very last minute! I definitely recommend International Van Lines to anyone that needs help moving!

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly I wouldn’t have went with…

Honestly I wouldn’t have went with anyone other than International Van Lines to help me move. I was moving due to a change in my job and they made it so easy! They were so nice and beyond helpful! I’ve even recommended them to family and friends and a few of my family members so will be using them to help with their move as well. Their customer service is 100% amazing! If I need any help in the future I will definitely be going to them again.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Moving has never been so easy!

Moving has never been so easy! I was moving to a new state, to start a new job. With enough chaos going on, I called International Van Lines. They were affordable and treated my family's possessions with care, the same way I would have! Great company and highly recommended!

January 17, 2025
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Rated 3 out of 5 stars

Seek advice on insurance coverage for shipments

I shipped my household belongings from Florida to Germany in the summer of 2024. The initial contact was good with detailed explanations of how the process worked. The packers were great, turned up on time and worked carefully and quickly.
The cost of insurance for a comprehensive cover was excessive for the value of the goods shipped, and the details required on each item was onerous. I am not sure of a way around this as this was my first international move. The individual in the insurance department does not answer the telephone or make herself available to talk to customers. I had to ask how much my good weighed and how much the insurance would be. This was the worst part of working with IVL.
There were extra costs in customs in Germany for scanning the container and for the contents as we has returned the previous year to Germany and had slightly overrun our years grace on not having to pay tax on our goods. It is a stressful experience.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

The best

International van lines was absolutely fantastic. From the very beginning they showed me an my family nothing but patience and kindness,when we had to move. I would absolutely give them a call you won't be disappointed.

December 31, 2024
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Rated 5 out of 5 stars

This is a top-notch company

This is a top-notch company. I'd strongly recommend them to anyone needing to move! Can't thank you enough for your services IVL's, everything went accordingly from start to finish, definitely met and even exceeded my expectations 110%. You're the real #1MVP!!!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, very professional and efficient. I wouldn't use any other company in the future they made me feel very confident with the whole process.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and Stress-Free Move – Highly Recommend!

I had a great experience with International Van Lines from start to finish. Their team was professional, punctual, and handled everything with care. Moving internationally can be overwhelming, but they walked me through the process step by step and answered all my questions clearly and patiently.
The movers were efficient and respectful of my belongings, and everything arrived in excellent condition. I really appreciated how transparent they were with pricing and communication throughout the move.
If you’re planning an international relocation and want peace of mind, I highly recommend International Van Lines. They made a stressful situation surprisingly easy!

May 31, 2025
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Rated 5 out of 5 stars

I'm very pleased by this companys service

I'm very pleased by this companys service! Moving can be stressful and over welming, but with the help from IVL services they took all that stress away and helped me move my 3 story house! I greatly appreciate all the hard work and effort they put in to helping me move. I highly recommend using their services!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

This company was great

This company was great. They were kind and very nice . They also answered all my questions without hesitation. They got the job done, I will definitely be recommending them to people i know. Thank you.

May 30, 2025
Unprompted review

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