Intertrader Reviews 265

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as efficient and reliable, with consumers noting the quick response times and the smooth user experience. However, some people were dissatisfied with the company, mentioning issues with account closures without explanation and a lack of communication regarding their concerns. A few customers also reported problems with account verification and difficulties in getting their issues resolved, including instances of unresolved financial issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Response time

Clients share positive opinions on response time, with many praising the promptness and efficiency of the... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the helpfulness and patience of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... See more

Company replied

Rated 5 out of 5 stars

i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... See more

Company replied

Rated 5 out of 5 stars

Hey, I’m actually not into giving feedback or anything but this trading platform outperforms the others as far as customer service goes. Agni, called me twice to get my uploading of documents solved.... See more

Rated 5 out of 5 stars

Had to call the help centre due to various attempts to put on a trade with no success. The call was received by Jimmy who was very patient and extremely helpful talking me through a step by step proce... See more


Company details

  1. Finance Broker

About Intertrader

Written by the company

Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.

Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.

Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.

Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.

Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Jimmy is awesome

Jimmy is awesome

February 24, 2026
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your feedback. We really appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Savvas was brilliant at helping me with…

Savvas was brilliant at helping me with the verification process for my withdrawal. Very patient, clear communication and a credit to your company.

February 19, 2026
Unprompted review
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Reply from Intertrader

Thank you for your kind feedback. We’re glad to hear the verification process for your withdrawal was handled smoothly and that you received clear and patient support throughout. We really appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Absolutely useless

Absolutely useless, support and customer service, Join through training educator, which are really good, but this mob, i have to send 10 email to try and link my account to the educator, its was like pulling teeth, then had 4 phone calls to sort and all the agents did not have a clue who their partner was, i missed a huge gold trade because of the incompetence, i raised a formal complaint 2 weeks ago has sent chase emails, absolutely no reply, Give this shower a huge wide berth, there are much better brokers than this useless lot!

February 16, 2026
Unprompted review
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Reply from Intertrader

We’re sorry to hear that your experience hasn’t been a positive one, and we’d really like the opportunity to make things right.

Please contact our support team on +44 (0) 20 3364 5189 or send an email at support@intertrader.com so we can review your query in detail and work towards a proper resolution as quickly as possible.

Rated 5 out of 5 stars

Very Good customer service.

Very Good customer service (Jimmy). Answered all my questions, knowledable and reassuring.

February 13, 2026
Unprompted review
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Reply from Intertrader

Thank you for your positive feedback. We’re pleased to hear your questions were answered clearly and that you felt supported and reassured throughout your experience.

Rated 5 out of 5 stars

Swift clear response

Swift clear response. Thanks Vavara!

February 12, 2026
Unprompted review
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Reply from Intertrader

Thank you for your feedback. We’re glad to hear you received a swift and clear response, and we appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Good customer service experience with…

Good customer service experience with Jimmy

February 12, 2026
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for your feedback. We’re pleased to hear you had a good customer service experience and we appreciate you taking the time to share it.

Rated 5 out of 5 stars

I recently spoke to Savvas savva…

I recently spoke to Savvas savva regarding my account with Intertrader
I had a number of problems and Savvas very efficiently help me rectify these problems, we conversed by email, phone and WhatsApp, With his expertise I very quickly had all the problems sorted out. Thankyou Savvas great service, great guy, highly recommended!

February 3, 2026
Unprompted review
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Reply from Intertrader

Thank you for your kind feedback! We're glad to hear your issues were resolved quickly and that you had a smooth experience across our support channels. We really appreciate your recommendation.

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Rated 5 out of 5 stars

i recently had dealings with Savvas…

i recently had dealings with Savvas Savva from Intertrader
i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problems very quickly. He helped tirelessly until my issues were resolved. Great guy and knew his stuff. Great service Savvas, thankyou, highly recommended.

February 3, 2026
Unprompted review
Intertrader logo

Reply from Intertrader

Thank you for sharing your experience! We're glad everything was resolved efficiently and that you received the support you needed throughout the process. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Customer Service

Hey, I’m actually not into giving feedback or anything but this trading platform outperforms the others as far as customer service goes. Agni, called me twice to get my uploading of documents solved. She’s super friendly and offered to help me navigate the platform. Awesome! I wish other trading platforms will do the same! More power, Intertrader! ❤️

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Jimmy was great

Jimmy, you were amazing, Thanks for the help and also helping me understand the process as future proofing.

February 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Today

Today, I had some issues with my account and I found Jimmy, one the best and most patient, man. For some reason I had a lot of technical issues at the same time, and Jimmy was so kind and professional to hold patiently, while I was trying on my side to follow his instruction. Few Hours later, Jimmy called me back to check if I needed further assistance. So great support, from a very professional Dude. Thank you Jimmy.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

INTERTRADER GREAT AND PROMPT SERVICE

Just joined Intertrader this afternoon
Registering was very easy and simple. Once registered I was prompted to verification process
Straight away ,Uploaded my documents within short space of time verification was complete received email my account was ready to trade.
I logged in created my MT5 account
With what I had an inquiry sent them email with my query within 2 minutes of sending this email I received a call
Which is one off with any brokers I used in the past Agni Elia was Client service representative who answered my query in a professional and timely manner.
Very good experience with INTERTRADERso far hopefully they will keep up the good work in the future.

January 19, 2026
Unprompted review

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