Just had Stephen from Intratone out visiting today, he was very helpful, professional and was able to show me and other residents how the system works. Can’t believe I can see who is at the close door... See more
Company replied
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See what reviewers are saying
The original video system installed in our properties now 26 years old was failing, after reviewing a number of alternative systems we decided use the Intratone system since it provided the video i... See more
After an uninformed start, no idea we were getting a new intercom, no idea it required an app, no idea how to open the door, multiple lock outs from several residents (thank goodness it’s summer and a... See more
Company replied
Attention avant d’installer ce type de matériel dont les badges peuvent se désactiver à distance par la société elle-même sans pouvoir se ré-activer. Sûrement un moyen de vendre des badges.
Company details
Written by the company
Intratone is a division of Cogelec, a manufacturer of wireless intercom and access-control equipment.
Contact info
370 rue de Maunit, 85290, Mortagne-sur-Sèvre, France
- 02 51 65 05 79
- marketing@intratone.com
- www.intratone.com
3.7
Average
288 reviews
Replied to 31% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Video Intercom Replaced in one day
The original video system installed in our properties now 26 years old was failing, after reviewing a number of alternative systems we decided use the Intratone system since it provided the video interface required without extensive re wiring of all 9 flats. Using GSM allowed a cost effective solution especially with the 15 years SIM card service included in the purchase price. Unlike alternative systems that charged approximately £15/month per SIM card!
Our electrical contractor had the old system swapped out and the Intratone system operational in one day.
The customer service we received from Intratone has been excellent from our local sales manager Jack assisting with programming of the equipment and Martin in technical support giving support on final
configuration of units.
April 15, 2026
Unprompted review
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Thank you for setting up video app
March 23, 2026
Unprompted review
Reply from Intratone
Hi ,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system — your support means a lot to us.
– The Intratone Team
Reply from Intratone
Hi Alam ,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system — your support means a lot to us.
– The Intratone Team
Thank you for setting me up with video…
Thank you for setting me up with video calla
March 23, 2026
Unprompted review
Reply from Intratone
Hi Pat ,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system — your support means a lot to us.
– The Intratone Team
Thank you for setting me up
March 23, 2026
Unprompted review
Reply from Intratone
Hi Ray,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system — your support means a lot to us.
– The Intratone Team
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Reply from Intratone
Hi Shirley ,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system — your support means a lot to us.
– The Intratone Team
Reply from Intratone
Hi Brian ,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system — your support means a lot to us.
– The Intratone Team
Reply from Intratone
Hi Margaret,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system — your support means a lot to us.
– The Intratone Team
Explained system system thank you
March 6, 2026
Unprompted review
Reply from Intratone
Hi Amy,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
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Just had Stephen from Intratone out…
Just had Stephen from Intratone out visiting today, he was very helpful, professional and was able to show me and other residents how the system works. Can’t believe I can see who is at the close door and open it using my mobile phone. What a great product and service. He is a credit to Intratone
February 24, 2026
Unprompted review
Reply from Intratone
Hi Margaret,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Service from Stephen
Service from Stephen, was very helpful. Gave demonstration of intratone system and how to work the app. The app worked perfectly and could open the door from the phone.
February 24, 2026
Unprompted review
Reply from Intratone
Hi Neil,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Reply from Intratone
Hi Margaret,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Reply from Intratone
Hi Cherrie,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
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Helped set me up
February 24, 2026
Unprompted review
Reply from Intratone
Hi John,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Help set me up
February 24, 2026
Unprompted review
Reply from Intratone
Hi Irene,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Thank you for all your help
Thank you for all your help. I find technology very difficult and this young man explained it very carefully and repeated it quite a few times. And if I get stuck I can contact intratone direct.
February 23, 2026
Unprompted review
Reply from Intratone
Hi Suzann,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Thank you for helping set me up
Thank you for helping set me up - very clear and spent time making sure it worked
February 23, 2026
Unprompted review
Reply from Intratone
Hi Sandra,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
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Thank you for setting me up James with…
Thank you for setting me up James with video app
February 23, 2026
Unprompted review
Reply from Intratone
Hi Helena,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Thank you for helping video app up it…
Thank you for helping video app up it would been impossible without your assistance. Thank you James
February 23, 2026
Unprompted review
Reply from Intratone
Hi Sylvia,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
Thank you for helping set me up and for…
Thank you for helping set me up and for you’re patience delighted
February 23, 2026
Unprompted review
Reply from Intratone
Hi Mrs Whittall,
Thanks so much for your great feedback! We’re really glad you’re happy with your Intratone system - your support means a lot to us.
– The Intratone Team
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