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Company details
Written by the company
iPage is a leading web hosting solutions provider for small businesses and individuals looking to get a website online in an easy, flexible and affordable way. We’re proud to be a trusted partner to more than 1 million websites since 1998.
Contact info
5335 Gate Pkwy, 32256, Jacksonville, FL, United States
- 1-877-472-4399
- reputation@newfold.com
- www.ipage.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 3% of negative reviews
Typically replies within 1 week
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Excellent Tech Support and on a SUNDAY…
Excellent Tech Support and on a SUNDAY at that! Will use this program going forward BECAUSE OF THE EXCELLENT TECH SUPPORT!!!
I have been a ipower web customer since…
I have been a ipower web customer since 2005 and somehow ended up recently with my domains & hosting with this shell excuse for a company. No access to support or chat. Purporting support links with nothing behind them, my e-mail now being hosted by roundcube freeware. - avoid....
Scam Turning Auto-renew On
Update***
I was able to connect via chat with iPage support rep. He was very accommodating and understood the issue. He went above and beyond to help. He was able to reverse the charges.
*****
Be aware of iPage scam. I turned off auto-renewal when I signed up for the web hosting service. I received an email last week stating that if I don't renew the service, my site will be inaccessible. I did not use that website. So, I did not want to renew. I responded to cancel the service.
However, today I saw that my credit card was charged $239 for one year of service. I called the iPage support and asked them why I was charged. The answer: auto-renewal was on. I did not turn auto-renewal on. iPage is a scam company. Do NOT use this company. I have filed a dispute with my credit card company. Will file a complaint with FTC to prevent this company from doing business in the US
Goddamn horror show
Goddamn horror show! Was switched over from my 20 year hosting company. My site has been down for weeks at a time. Email servers are constantly changing and you can not get ANY support! There is no email support, there are NO humans. There is a chat window that you can find when you are NOT logged into the account. They send no notices. The site is completely user non-friendly. It's a damn a nightmare. How on earth they can exist as this, is incredible. Sprint don't run away from them.
The wait was incredibly long
The wait was incredibly long. But, once finally connected, it was smooth.
Pranavya was extremely professional
Pranavya was extremely professional, knowledgable and solved my problems quickly. A perfect experience!
the customer support is amazing!
the customer support is amazing!, prompt and knowledgeable.
Quick and helpful
Knowledgeable, helpful agent
The agent was knowledgeable and helped right away to resolve my question.
Excelent service
Excelent service, i think so only maintain this sevice level
Help with migration off of iPage.
Just calling to clear up an early renewal bill and get some questions answered about our migration away from iPage. Chat support was great.
fast support
They made it easy!
if you have problems
if you have problems, the tech ladies and gents quick to get hold of and to get problem solved
Fixed in minutes!
Wasn't sure if my problem would be resolved quickly, but it was very quick and easy and fixed in minutes! Thank you :)
The Agent reviewed the bounce email
The Agent reviewed the bounce email. Added our client to the white list and then added one more and provided a link how to accomplish this. Greatly appreciated.
Very helpful assistance from Mithun
We are client more than 10 years and…
We are client more than 10 years and they are blocking someone email account that sends and receive many emails for business, nor spam, too deny in fact we're choosing a different hosting server
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